Access Guide
Summary
- Surf & Turf Steakhouse specialises in all things meat and seafood, where you can watch the chef cook yours on the grill.
- Surf & Turf Steakhouse is one of our Speciality Restaurants so reservations must be made in advance and there is a charge to dine here.
- Surf & Turf Steakhouse is located midship, on Deck 6..
- For opening times, please refer to the daily Cruise News or the information touchscreens situated throughout the ship.
- The standalone accessible toilet(s) is/are located in the Green Staircase area, at the aft of the ship on Deck 6 and in the Red Staircase area, midship on Deck 11.
- For information about all toilet facilities please click here (opens new tab)
- For information about the deck itself please click here (opens new tab)
- For information about the ship itself please click here (opens new tab)
Entrance (Deck 6 - Midship - Aperitif, Kora La, Surf & Turf Steakhouse)
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Access
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- This information is for the entrance located midship on Deck 6.
- There is step-free access at this entrance.
- The entrance area/door is clearly signed.
- There is a/are hand sanitiser(s) at this entrance.
- The height of the hand sanitiser(s) is/are 110cm.
- There are no doors at this entrance.
- The width of the opening is 232cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are four entrances to access Aperitif, Kora La and Surf & Turf Steakhouse.
- These are located on the port and starboard sides of the ship on Deck 6.
- Two of the entrances are in the Red Staircase area and two are in the Green Staircase area.
Ramp(s) or Slope(s) (Restaurant Seating Area)
- There is a ramp/slope located on both sides of the restaurant.
- The ramp/slope is used to access the main restaurant seating area.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 128cm (4ft 2in).
- The lighting levels at the ramp/slope are moderate to good.
Desk (Welcome Deck)
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Desk
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- The desk is located ahead as you enter the main seating area.
- There is ramped/sloped access to the desk.
- There is a clear unobstructed route to the desk.
- There are windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
- The desk is not placed in front of a background which is patterned.
- The lighting levels at the desk are moderate to good.
- The height of the desk is 102cm.
- There is not a lowered section of the desk.
- There is not a hearing assistance system at the desk.
- Background music is not played in this area.
- The flooring in this area consists of wood.
- There is some flooring with a shiny finish which could cause issues with glare or be perceived as slippery.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 110cm.
Eating / Drinking
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Access
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- There is ramped/sloped access to the the restaurant.
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Service and Menus
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- There is full table service.
- Staff can bring food and/or drinks to tables.
- Menu types include; handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is seafood and meats.
- Takeaway cups are not available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- This area does play background music.
- Background music is only played at certain times.
- There is not a hearing assistance system .
- This restaurant is chargeable.
- There is not a portable card machine available for payment.
- Cabin cards are scanned for additional cover charges.
- Reservations must be made in advance.
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Seating Area
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- There is step-free access throughout.
- There is ample room for a wheelchair user to manoeuvre.
- Staff can move furniture to make a table accessible to wheelchair users.
- In this area there are chairs without armrests, bench seats, sofas and tables available.
- The standard height for the underside of dining tables is 73cm.
- The surface height of the lowest table is 56cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- The flooring in this area consists of carpet, wood and laminate.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Lighting levels may be lower in the evening.