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Surf & Turf Steakhouse

Deck 6, Marella Explorer 2

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Access Guide

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Summary

Entrance (Deck 6 - Midship - Aperitif, Kora La, Surf & Turf Steakhouse)

  • Access View
    • This information is for the entrance located midship on Deck 6.
    • There is step-free access at this entrance.
    • The entrance area/door is clearly signed.
    • There is a/are hand sanitiser(s) at this entrance.
    • The height of the hand sanitiser(s) is/are 110cm.
    • There are no doors at this entrance.
    • The width of the opening is 232cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are four entrances to access Aperitif, Kora La and Surf & Turf Steakhouse.
      These are located on the port and starboard sides of the ship on Deck 6.
      Two of the entrances are in the Red Staircase area and two are in the Green Staircase area.

Ramp(s) or Slope(s) (Restaurant Seating Area)

  • There is a ramp/slope located on both sides of the restaurant.
  • The ramp/slope is used to access the main restaurant seating area.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 128cm (4ft 2in).
  • The lighting levels at the ramp/slope are moderate to good.

Desk (Welcome Deck)

  • Desk View
    • The desk is located ahead as you enter the main seating area.
    • There is ramped/sloped access to the desk.
    • There is a clear unobstructed route to the desk.
    • There are windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
    • The desk is not placed in front of a background which is patterned.
    • The lighting levels at the desk are moderate to good.
    • The height of the desk is 102cm.
    • There is not a lowered section of the desk.
    • There is not a hearing assistance system at the desk.
    • Background music is not played in this area.
    • The flooring in this area consists of wood.
    • There is some flooring with a shiny finish which could cause issues with glare or be perceived as slippery.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 110cm.

Eating / Drinking

  • Access View
    • There is ramped/sloped access to the the restaurant.
  • Service and Menus View
    • There is full table service.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is seafood and meats.
    • Plastic/takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • This area does play background music.
    • Background music is only played at certain times.
    • There is not a hearing assistance system .
    • This restaurant is chargeable.
    • There is not a portable card machine available for payment.
    • Cabin cards are scanned for additional cover charges.
    • Reservations must be made in advance.
  • Seating Area View
    • There is step-free access throughout.
    • There is ample room for a wheelchair user to manoeuvre.
    • Staff can move furniture to make a table accessible to wheelchair users.
    • In this area there are chairs without armrests, bench seats, sofas and tables available.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the lowest table is 56cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • The flooring in this area consists of carpet, wood and laminate.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels may be lower in the evening.