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The 19th Hole

Deck 7, Marella Explorer 2

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Access Guide

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Summary

Entrance (Deck 7 - Forward)

  • Access View
    • This information is for the entrance located in the Blue Staircase area, at the forward of the ship on Deck 7.
    • There is step-free access at this entrance.
    • The entrance area/door is clearly signed.
    • There is a/are hand sanitiser(s) at this entrance.
    • The height of the hand sanitiser(s) is/are 110cm.
    • There are no doors at this entrance.
    • The width of the opening is 232cm.
    • There are three similar entrances to access The 19th Hole, located on the port and starboard sides of the ship.
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Eating / Drinking

  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Drinking straws are available on request.
    • This area does play background music.
    • Background music is only played at certain times.
    • There is not a hearing assistance system .
    • Cabin cards are scanned for additional cover charges.
  • Service Counter(s) View
    • The height of the counter is 114cm.
    • There is not a lowered section of the counter.
    • The type of flooring in this area is tiles and stone.
    • The lighting levels are low to moderate.
  • Seating Area View
    • There is step-free access throughout.
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • In this area there are stools, bench seats, high tables, a mixture of chairs with and without armrests, high stools, chairs with armrests, booths, coffee tables, armchairs and sofas available.
    • The surface height of the lowest table is 45cm.
    • The surface height of the highest table is 105cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • The flooring in this area consists of carpet, tiles and wood.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels may be lower in the evening.

Standard Toilet(s) (Deck 7 Blue Staircase - Forward)

  • Toilet Facilities View
    • The female and male toilets are located on Deck 7 next to the Blue Staircase and the 19th Hole.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are low to moderate.
    • There is a/are hand sanitiser(s) in these toilets.
    • The height of the hand sanitiser(s) is/are 120cm.