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Deck 11

Marella Explorer

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Access Guide

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Deck Summary

Stairs (Blue Staircase - Forward)

  • Stairs View
    • The stairs are located in the Blue Staircase area, at the forward of the ship on Deck 5.
    • The decks which are accessible by stairs are Decks 3 to 12.
    • There are between 15 and 21 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each deck are provided on landings.
    • The lighting levels at the steps are low to moderate.
    • The stairs between Decks 4 to 5, and Decks 10 to 11 do not have open risers (photographs 1, 2 and 5).
    • The stairs between Decks 10 to11, and Decks 11 to 12 do not have landings (photographs 5 and 6).

Lift(s) (Blue Staircase - Forward)

  • The lift(s) is/are located in the Blue Staircase area, at the forward of the ship on Deck 5.
  • There are 3 lifts in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 3 to 12.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is high on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 97cm.
  • The dimensions of the lift are 150cm x 121cm.
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • The lift controls are between 100-137cm high.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Blue Staircase - Forward)

  • Lobby Area View
    • This lobby area is located in the Blue Staircase area, at the forward of the ship on Deck 11.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is not played in this area.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access Oceans Spa and Gym, and the outer deck from this lobby area.
    • The nearest facilities accessed via this lobby area include; Oceans Spa and Gym, the outer deck, and the Blue Staircase lift and stairs.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is a list of facilities available on this deck in the lobby area.
    • There is written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 81cm and 171cm.
    • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
    • The touchscreen is vertical, and wall-mounted.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is not a seating area close to the lobby.

Stairs (Red Staircase - Midship)

  • Stairs View
    • The stairs are located in the Red Staircase area, midship on Deck 5.
    • The decks which are accessible by stairs are Decks 4 to 12.
    • There are between 16 and 21 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each deck are provided on landings.
    • The lighting levels at the steps are low to moderate.
    • The stairs between Decks 4 to 5 do not have open risers (photograph 1).

Lift(s) (Red Staircase - Midship)

  • The lift(s) is/are located in the Red Staircase area, midship on Deck 5.
  • There are 3 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 4 to 12.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is high on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 97cm.
  • The dimensions of the lift are 150cm x 121cm.
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are between 93-139cm high.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Red Staircase - Midship)

  • Lobby Area View
    • This lobby area is located in the Red Staircase area, midship of Deck 11.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet, vinyl and tiles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is not played in this area.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access the Market Place and outer deck from this lobby area.
    • The nearest facilities accessed via this lobby area include; The Market Place, outer deck and the Red Staircase lifts and stairs.
    • There is a standalone accessible toilet in this lobby area.
    • There are standard toilet facilities in this lobby area.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is a list of facilities available on this deck in the lobby area.
    • There is written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 80cm and 170cm.
    • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
    • The touchscreen is vertical, and wall-mounted.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is not a seating area close to the lobby.

Accessible Toilet(s) (Deck 11 - Red Staircase - Midship)

  • Location and Access View
    • This accessible toilet is located by the Red Staircase area, midship, on the starboard side of the ship of Deck 11.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is low.
    • The door opens outwards.
    • The door is push pad or push button activated.
    • The push pad or push button is 80cm from floor level.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is low.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 158cm x 260cm (5ft 2in x 8ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 107cm (3ft 6in).
    • The contrast between the towel dispenser and the wall is high.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is medium.
    • There is a/are hand sanitiser(s) in this toilet.
    • The height of the hand sanitiser(s) is/are 92cm.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 106cm.

Standard Toilet(s) (Deck 11 - Red Staircase - Midship)

  • Toilet Facilities View
    • The male toilet is located by the Red Staircase area, midship on the starboard side of Deck 11.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is braille, tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The female toilet is located by the Red Staircase area, midship on the port side of Deck 11.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is braille, tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Stairs (Green Staircase - Aft)

  • Stairs View
    • The stairs are located in the Green Staircase area, at the aft of the ship on Deck 5.
    • The decks which are accessible by stairs are Decks 4 to 12.
    • There are between 16 and 21 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each deck are provided on landings.
    • The lighting levels at the steps are low to moderate.
    • The stairs up to the landing between Decks 4 to 5 do not have open risers (photograph 1).

Lift(s) (Green Staircase - Aft)

  • The lift(s) is/are located in the Green Staircase area, at the aft of the ship on Deck 5.
  • There are 4 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 4 to 12.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is high on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 97cm.
  • The dimensions of the lift are 150cm x 121cm.
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are between 93-133cm high.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Green Staircase - Aft)

  • Lobby Area View
    • This lobby area is located in the Green Staircase, at the aft of the ship on Deck 11.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is not played in this area.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access The Market Place and The Mediterranean Bar from this lobby area.
    • The nearest facilities accessed via this lobby area include; The Market Place, The Mediterranean Bar and the Green Staircase lifts and stairs.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is a list of facilities available on this deck in the lobby area.
    • There is written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 81cm and 171cm.
    • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
    • The touchscreen is vertical, and wall-mounted.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is not a seating area close to the lobby.

Corridors/Walkways (The Market Place)

  • Corridors/Walkways View
    • These corridors/walkways do not give access to the cabins.
    • There is step-free access throughout the corridors/walkways.
    • There are not doors in corridors/walkways which have to be opened manually.
    • The narrowest width of the corridors/walkways is 63cm.
    • The flooring in the corridors/walkways consists of carpet and vinyl.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is a/are hand sanitiser(s) in the corridors/walkways.
    • The height of the hand sanitiser(s) is/are 108cm.
    • There are seats without armrests at regular intervals.
    • Music is not played in the corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are low to moderate.
    • The facilities accessed via these corridors/walkways include; the Red Staircase (midship) lifts and stairs and Green Staircase (aft) lifts and stairs.
  • Signage View
    • Wayfinding signage is not provided.
    • There is/are not digital ship information touchscreen(s) available within the corridors/walkways.

Outer Deck

  • Access to the Outer Deck View
    • There is step-free access to the outer deck.
    • There is a/are lipped threshold(s) to access the outer deck.
    • There are automatic, double doors to access the outer deck.
    • The door(s) open(s) by sliding.
    • The width of the door opening(s) is 147cm.
    • The door(s) does/do contrast visually with its immediate surroundings.
  • Outer Deck View
    • There is step-free access throughout the outer deck.
    • The flooring on the outer deck consists of vinyl.
    • The outer deck has not got a non-slip floor.
    • The floor can become slippery when wet.
    • Background music is played on the outer deck.
    • Background music is only played at certain times.
    • In this area there are chairs with armrests, booths, stools, sofas, coffee tables, armchairs, sun loungers and tables available.
    • Handrails with a rounded or oval profile are provided on the outer deck.
    • The colour contrast of the handrails is high.
    • Handrails are intermittent throughout.
    • The handrails are at a height of 97cm.
    • There is a/are hand sanitiser(s) on the outer deck.
    • The height of the hand sanitiser(s) is/are 107cm.
    • There are waste disposal bins in this area.
    • There is not a water dispenser in this area.
    • The facilities accessed via this outer deck include; the Outdoor Pool, Pool Bar, Scoop and the Snack Shack.
  • Signage View
    • Wayfinding signage is not provided on the outer deck.
    • There is a raised area by the forward staircase lobby, accessed by a medium step (photograph 12).

Stairs (Outer Deck - Aft)

  • Stairs View
    • The stairs are located at the aft of the ship on both sides.
    • The decks which are accessible by stairs are Decks 6, 7, 8, 9, 10, 11, 12 and 14.
    • There are between 15 and 20 steps between all decks.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The steps do have open risers.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a landing.
    • Clear signs indicating the facilities on each deck are not provided on landings.
  • Comments View
    • There are also stairs leading to the outer decks of Decks 11 to 12 midship (photographs 9 and 10).

Standard Toilet(s) (Deck 11 - The Mediterranean Bar / Italian @ The Mediterranean / Tapas @ The Mediterranean)

  • Toilet Facilities View
    • The female toilet is located just inside The Mediterranean Bar and Tapas @ The Mediterranean entrance from the Green Staircase, on the port side of the ship.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • There is a/are hand sanitiser(s) in these toilets.
    • The height of the hand sanitiser(s) is/are 111cm.
  • Toilet Facilities 2 View
    • The male toilet is located just inside The Mediterranean Bar and Italian @ The Mediterranean entrance from the Green Staircase, on the starboard side of the ship.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • There is a/are hand sanitiser(s) in these toilets.
    • The height of the hand sanitiser(s) is/are 111cm.

Activities and Entertainment Access Guide(s)

Food and Drink Access Guide(s)

Leisure Access Guide(s)