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Deck 5

Marella Explorer

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Access Guide

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Deck Summary

  • This deck is used for embarking and disembarking.
  • Facilities/services available on this deck include; Reception, Destination Services, The Dining Club, Latitude 53, 53, Vista, Cabins 5000-5072.
  • There is not a standalone accessible toilet(s) located on this deck.
  • The standalone accessible toilet(s) is/are located by the Red Staircase area, midship on Deck 11.
  • There are standard toilet facilities located on this deck.
  • For information about all toilet facilities please click here (opens new tab).
  • For information about the ship itself please click here (opens new tab)
  • If this deck is used for Embarking and Disembarking, the access points are on the starboard side of the Reception Atrium area, either side of Destination Services.
  • Embarking and Disembarking is not always on Deck 5, it can vary depending on the port.

Stairs (Blue Staircase - Forward)

  • Stairs View
    • The stairs are located in the Blue Staircase area, at the forward of the ship on Deck 5.
    • The decks which are accessible by stairs are Decks 3 to 12.
    • There are between 15 and 21 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each deck are provided on landings.
    • The lighting levels at the steps are low to moderate.
    • The stairs between Decks 4 to 5, and Decks 10 to 11 do not have open risers (photographs 1, 2 and 5).
    • The stairs between Decks 10 to11, and Decks 11 to 12 do not have landings (photographs 5 and 6).

Lift(s) (Blue Staircase - Forward)

  • The lift(s) is/are located in the Blue Staircase area, at the forward of the ship on Deck 5.
  • There are 3 lifts in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 3 to 12.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is high on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 97cm.
  • The dimensions of the lift are 150cm x 121cm.
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • The lift controls are between 100-137cm high.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Blue Staircase - Forward)

  • Lobby Area View
    • This lobby area is located in the Blue Staircase area, at the forward of the ship on Deck 5.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is not played in this area.
    • There are waste disposal bins in this lobby area.
    • There is a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access the cabin corridors from this lobby area.
    • The nearest facilities accessed via this lobby area include; cabins 5000-5072 and the Blue Staircase lifts and stairs.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is a list of facilities available on this deck in the lobby area.
    • There is written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 82cm and 172cm.
    • The touchscreen(s) cannot be lowered to an accessible height for a wheelchair user.
    • The touchscreen is vertical, and wall-mounted.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is not a seating area close to the lobby.

Stairs (Red Staircase - Midship)

  • Stairs View
    • The stairs are located in the Red Staircase area, midship on Deck 5.
    • The decks which are accessible by stairs are Decks 4 to 12.
    • There are between 16 and 21 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each deck are provided on landings.
    • The lighting levels at the steps are low to moderate.
    • The stairs between Decks 4 to 5 do not have open risers (photograph 1).

Lift(s) (Red Staircase - Midship)

  • The lift(s) is/are located in the Red Staircase area, midship on Deck 5.
  • There are 3 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 4 to 12.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is high on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 97cm.
  • The dimensions of the lift are 150cm x 121cm.
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are between 93-139cm high.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Red Staircase - Midship)

  • Lobby Area View
    • This lobby area is located in the Red Staircase, midship, just past the Reception/Atrium Lobby on Deck 5.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is not played in this area.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access Reception and the Atrium from this lobby area.
    • The nearest facilities accessed via this lobby area include; Reception, Atrium, Destination Services, The Dining Club, and the Red Staircase lifts and stairs.
    • There are standard toilet facilities in this lobby area.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is a list of facilities available on this deck in the lobby area.
    • There is written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 80cm and 170cm.
    • The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
    • The touchscreen is vertical, and wall-mounted.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is a seating area close to the lobby.
    • Access to the seating area is unobstructed.
    • In this area there are coffee tables, tables, sofas and chairs with armrests available.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The seating area closest to this lobby is the Atrium.
  • Comments View
    • There is no access to Latitude 53, 53 and Vista at the rear of the ship from this lobby.
    • Passengers need to go up to Deck 6 or down to Deck 4 and use the Green Staircase lifts or stairs to access these facilities.

Stairs (Green Staircase - Aft)

  • Stairs View
    • The stairs are located in the Green Staircase area, at the aft of the ship on Deck 5.
    • The decks which are accessible by stairs are Decks 4 to 12.
    • There are between 16 and 21 steps between all decks.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps do have open risers.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each deck are provided on landings.
    • The lighting levels at the steps are low to moderate.
    • The stairs up to the landing between Decks 4 to 5 do not have open risers (photograph 1).

Lift(s) (Green Staircase - Aft)

  • The lift(s) is/are located in the Green Staircase area, at the aft of the ship on Deck 5.
  • There are 4 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 4 to 12.
  • Clear signs indicating the facilities on each deck are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is high on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 97cm.
  • The dimensions of the lift are 150cm x 121cm.
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are between 93-133cm high.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lobby (Green Staircase - Aft)

  • Lobby Area View
    • This lobby area is located in the Green Staircase area, at the aft of the ship on Deck 5.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is not played in this area.
    • There are waste disposal bins in this lobby area.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access Latitude 53, 53 and Vista from this lobby area.
    • The nearest facilities accessed via this lobby area include; Latitude 53, 53 and Vista.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is a list of facilities available on this deck in the lobby area.
    • There is written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 82cm and 172cm.
    • The touchscreen is vertical, and wall-mounted.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is a seating area close to the lobby.
    • Access to the seating area is unobstructed.
    • In this area there are coffee tables, high tables, high stools and chairs with armrests available.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The nearest seating is located in 53.

Corridors/Walkways

  • Corridors/Walkways View
    • These corridors/walkways give access to the cabins.
    • There is step-free access throughout the corridors/walkways.
    • There are some lips along the corridors/walkways.
    • There are not doors in corridors/walkways which have to be opened manually.
    • The narrowest width of the corridors/walkways is 105cm.
    • The flooring in the corridors/walkways consists of carpet.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Lobby area locations are indicated by colour coded flooring.
    • Handrails with a rounded or oval profile are provided in corridors/walkways.
    • The colour contrast of the handrails is high.
    • Handrails are intermittent throughout the corridors/walkways.
    • The handrails are at a height of 88cm.
    • Music is not played in the corridors/walkways.
    • There is high colour contrast between the walls and floor in all areas.
    • There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
    • The lighting levels are moderate to good.
    • The facilities accessed via these corridors/walkways include; cabins 5000-5072.
  • Signage View
    • Wayfinding signage is not provided.
    • There is Braille and tactile signage for the facilities accessed via these corridors/walkways.
    • There is/are not digital ship information touchscreen(s) available within the corridors/walkways.

Lobby (Reception / Atrium)

  • Lobby Area View
    • This lobby area is located midship, on Deck 5.
    • There is step-free access throughout the lobby area.
    • There is sufficient space for a wheelchair user to use the lobby area.
    • The flooring in the lobby area consists of carpet and tiles.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The colour contrast between the walls and floor is high.
    • The lighting levels in the lobby are moderate to good.
    • Background music is played in this area.
    • Background music is only played at certain times.
    • There is not a water dispenser in this lobby area.
    • There is a/are lipped threshold(s) to access the corridors and the Red Staircase midship stairs and lift from this lobby area.
    • The nearest facilities accessed via this lobby area include; Reception, Atrium, Destination Services, and The Dining Club.
    • There is a standalone accessible toilet in this lobby area.
    • There are standard toilet facilities in this lobby area.
  • Signage View
    • Wayfinding signage is provided in the lobby area.
    • Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
    • Wayfinding signage is clearly presented/easy to read.
    • There is not a list of facilities available on this deck in the lobby area.
    • There is written signage for the facilities within the lobby area.
    • There is a/are digital ship information touchscreen(s) available within the lobby.
    • The digital wayfinding touchscreen(s) is/are between the heights of 135cm and 167cm.
    • The touchscreen(s) cannot be lowered to an accessible height for a wheelchair user.
    • The touchscreen is vertical, and wall-mounted.
    • There is a map of the ship located within this lobby area.
  • Seating Area View
    • There is a seating area close to the lobby.
    • Access to the seating area is unobstructed.
    • In this area there are coffee tables, tables, armchairs and sofas available.
    • There is sufficient space for a wheelchair user to use the seating area.
    • Hand sanitisers are provided in this area when it is used for embarking and disembarking.

Corridors/Walkways (Reception / Atrium)

  • Corridors/Walkways View
    • These corridors/walkways do not give access to the cabins.
    • There is step-free access throughout the corridors/walkways.
    • There are not doors in corridors/walkways which have to be opened manually.
    • The narrowest width of the corridors/walkways is 192cm.
    • The flooring in the corridors/walkways consists of carpet.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Lobby area locations are indicated by colour coded flooring.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • Music is not played in the corridors/walkways.
    • There is high colour contrast between the walls and floor in all corridors/walkways.
    • The lighting levels are moderate to good.
    • The facilities accessed via these corridors/walkways include; Reception, Atrium, Destination Services, and The Dining Club.
  • Signage View
    • Wayfinding signage is not provided.
    • There is a/are digital ship information touchscreen(s) available within the corridors/walkways.
    • The height of the digital wayfinding touchscreen is 135cm to 167cm.
    • The touchscreen(s) cannot be lowered to an accessible height for a wheelchair user.
    • This walkway links the cabins corridors to the midship staircase, through the Reception Atrium.

Accessible Toilet(s) (Deck 5 - Red Staircase - Midship - Male Standard Toilet)

  • Location and Access View
    • This accessible toilet is located within the standard male toilet.
    • There is step-free access into the accessible toilet.
    • This is a male toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is low.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is low.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 119cm x 235cm (3ft 11in x 7ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is not a lateral transfer space.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is no dropdown rail.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is not a wash basin.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Comments View
    • There are sinks, towels dispensers and a hand sanitiser in the main part of the male toilet.

Standard Toilet(s) (Deck 5 - Red Staircase - Midship)

  • Toilet Facilities View
    • The male toilet is located by the Red Staircase area, midship, just off the Reception Atrium area, the door into the male standard toilet are push pad operated, the height of the push pad is 80cm.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is braille, tactile and pictorial signage on or near the toilet door.
    • The height of the wash basin(s) is 80cm.
    • The height of the lowered wash basin is 73cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are low to moderate.
    • .
  • Baby Changing Facilities View
    • Baby changing facilities are available in the male toilets.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 89cm.
  • Toilet Facilities 2 View
    • The female toilet is located by the Red Staircase area, midship, just off the Reception Atrium area.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is braille, tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are low to moderate.

Ship Services Access Guide(s)

Food and Drink Access Guide(s)