Access Guide
Deck Summary
- Facilities/services available on this deck include; Cabins 9000-9255, M Club, Mini M Club and the Kids Pool.
- There is not a standalone accessible toilet(s) located on this deck.
- The standalone accessible toilet(s) is/are located in the Blue Staircase lobby area, at the forward of the ship on Deck 7 and in the Red Staircase lobby area, midship on Deck 11.
- There are not standard toilet facilities located on this deck.
- For information about all toilet facilities please click here (opens new tab).
- For information about the ship itself please click here (opens new tab).
Stairs (Blue Staircase - Forward)
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Stairs
View
- The stairs are located in the Blue Staircase area, at the forward of the ship.
- The decks which are accessible by stairs are decks 3-12.
- There are between 15 and 21 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are moderate to good.
Lift(s) (Blue Staircase - Forward)
- The lift(s) is/are located in the Blue Staircase area, at the forward of the ship.
- There are 3 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are decks 3-12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is medium on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 97cm (3ft 2in).
- The dimensions of the lift are 134cm x 122cm (4ft 5in x 4ft).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The height of the internal controls for the lift are within 94cm - 140cm from the floor.
- There is not a hearing loop system.
- The lift does not have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
Lobby (Blue Staircase - Forward)
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Lobby Area
View
- This lobby area is located in the Blue Staircase area, at the forward of the ship.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 105cm.
- There is a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access all areas of the deck from this lobby area.
- The nearest facilities accessed via this lobby area include; Cabins 9000-9255, M Club, Mini M Club and the Kids Pool.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is braille, tactile and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 60cm and 170cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is not a seating area close to the lobby.
Stairs (Red Staircase - Midship)
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Stairs
View
- The stairs are located in the Red Staircase area, midship.
- The decks which are accessible by stairs are decks 4-12.
- There are between 16 and 21 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are moderate to good.
Lift(s) (Red Staircase - Midship)
- The lift(s) is/are located in the Red Staircase area, midship.
- There are 3 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are decks 4-12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is medium on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 97cm (3ft 2in).
- The dimensions of the lift are 134cm x 122cm (4ft 5in x 4ft).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The height of the internal controls for the lift are within 94cm - 140cm from the floor.
- There is not a hearing loop system.
- The lift does not have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
Lobby (Red Staircase - Midship)
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Lobby Area
View
- This lobby area is located in the Red Staircase area, midship.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 105cm.
- There is a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access all areas of the deck from this lobby area.
- The nearest facilities accessed via this lobby area include; Cabins 9000-9255, M Club, Mini M Club and the Kids Pool.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is braille, tactile and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 60cm and 170cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is not a seating area close to the lobby.
Stairs (Green Staircase - Aft)
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Stairs
View
- The stairs are located in the Green Staircase area, at the aft of the ship.
- The decks which are accessible by stairs are decks 4-12.
- There are between 16 and 21 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are moderate to good.
Lift(s) (Green Staircase - Aft)
- The lift(s) is/are located in the Green Staircase area, at the aft of the ship.
- There are 4 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are decks 4-12.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is medium on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 97cm (3ft 2in).
- The dimensions of the lift are 134cm x 122cm (4ft 5in x 4ft).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The height of the internal controls for the lift are within 94cm - 140cm from the floor.
- There is not a hearing loop system.
- The lift does not have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
Lobby (Green Staircase - Aft)
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Lobby Area
View
- This lobby area is located in the Green Staircase area, at the aft of the ship.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 105cm.
- There is a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access all areas of the deck from this lobby area.
- The nearest facilities accessed via this lobby area include; Cabins 9000-9255, M Club, Mini M Club and the Kids Pool.
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Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is braille, tactile and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 60cm and 170cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
- There is a map of the ship located within this lobby area.
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Seating Area
View
- There is not a seating area close to the lobby.
Corridors/Walkways
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Corridors/Walkways
View
- These corridors/walkways give access to the cabins.
- There is step-free access throughout the corridors/walkways.
- There are some lips along the corridors/walkways.
- There are not doors in corridors/walkways which have to be opened manually.
- The narrowest width of the corridors/walkways is 90cm.
- The flooring in the corridors/walkways consists of carpet.
- There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lobby area locations are indicated by colour coded flooring.
- Handrails with a rounded or oval profile are provided in corridors/walkways.
- The colour contrast of the handrails is high.
- Handrails are intermittent throughout the corridors/walkways.
- The handrails are at a height of 89cm.
- There are no seats/chairs at regular intervals.
- Music is not played in the corridors/walkways.
- There is high colour contrast between the walls and floor in all areas.
- There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
- The lighting levels are moderate to good.
- The facilities accessed via these corridors/walkways include; Cabins 9000-9255, M Club, Mini M Club and the Kids Pool.
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Signage
View
- Wayfinding signage is provided.
- Wayfinding signage does include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is braille, tactile and written signage for the facilities accessed via these corridors/walkways.
- There is/are not digital ship information touchscreen(s) available within the corridors/walkways.
Outer Deck
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Access to the Outer Deck
View
- There is ramped/sloped access to the outer deck.
- There is a/are lipped threshold(s) to access the outer deck.
- There are manual, heavy, single doors to access the outer deck.
- The door(s) open(s) away from you.
- The width of the door opening is 75cm+.
- The width of the door opening(s) is 82cm.
- The door(s) does/do contrast visually with its immediate surroundings.
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Outer Deck
View
- There is step-free access throughout the outer deck.
- The flooring on the outer deck consists of a plastic covering.
- The outer deck has not got a non-slip floor.
- The floor can become slippery when wet.
- Background music is played on the outer deck.
- Background music is only played at certain times.
- In this area there are chairs with armrests, sun loungers and tables available.
- Handrails with a rounded or oval profile are provided on the outer deck.
- The colour contrast of the handrails is medium.
- Handrails are continuous throughout.
- The handrails are at a height of 107cm.
- There is not a water dispenser in this area.
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Signage
View
- Wayfinding signage is not provided on the outer deck.
Stairs (Outer Deck)
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Stairs
View
- The stairs are located on the outer deck at the aft of the ship on Deck 6.
- The decks which are accessible by stairs are Decks 6, 7, 8, 9, 10, 11 and 12.
- There are between 15 and 20 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are not provided on landings.
Cabin (Double Inside)
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Cabin Features
View
- These type of cabins are located on Decks 4, 5, 8, 9 and 12.
- The cabin surveyed at the time of the visit was 4041.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is high.
- The cabin door opens inwards.
- The width of the door is 60cm.
- There is a small lip on the threshold of the cabin entrance.
- The colour contrast between the internal cabin door and wall is high.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a double bed and berths.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the double bed is 48cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a chair without armrests, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a fridge, a safe and a hair dryer.
- The lighting levels in the cabin are low to moderate.
- Cabins are also available with twin beds which can be converted into a queen size bed.
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Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
- There is 1 unmarked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is low.
- The ensuite door opens outwards.
- The width of the door to the ensuite is 55cm (1ft 10in).
- The colour contrast between the internal ensuite door and wall is medium.
- The colour contrast between the walls and floor in the ensuite is medium.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are moderate to good.
- The tap type at the wash basin is lever.
- There is a mixer tap at the wash basin.
- There is 1 step leading into the shower tray.
- The shower control type is lever.
- Wall-mounted grab rails are available for the toilet and shower.
- The colour contrast between the grab rails and wall is high.
Cabin (Double Outside)
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Cabin Features
View
- These type of cabins are located on Decks 4, 5, 8 and 9.
- The cabin surveyed at the time of the visit was 4050.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is high.
- The cabin door opens inwards.
- The width of the door is 60cm.
- There is a small lip on the threshold of the cabin entrance.
- The colour contrast between the internal cabin door and wall is high.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a double bed.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the double bed is 48cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a chair without armrests, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a fridge, a safe and a hair dryer.
- The lighting levels in the cabin are moderate to good.
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Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
- There is 1 unmarked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is low.
- The ensuite door opens outwards.
- The width of the door to the ensuite is 55cm (1ft 10in).
- The colour contrast between the internal ensuite door and wall is medium.
- The colour contrast between the walls and floor in the ensuite is medium.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are moderate to good.
- The tap type at the wash basin is lever.
- There is a mixer tap at the wash basin.
- There is 1 step leading into the shower tray.
- The shower control type is lever.
- Wall-mounted grab rails are available for the toilet and shower.
- The colour contrast between the grab rails and wall is medium.
- There is one vertical grab rail for both the toilet and the shower.
Cabin (Balcony)
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Cabin Features
View
- These type of cabins are located on Decks 8 and 9.
- The cabin surveyed at the time of the visit was 8077.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is high.
- The cabin door opens inwards.
- The width of the door is 58cm.
- There is a small lip on the threshold of the cabin entrance.
- The colour contrast between the internal cabin door and wall is high.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a double bed and a single sofa bed.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the double bed is 50cm.
- The height of the sofa bed is 40cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, a chair without armrests, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a fridge, a safe, a hair dryer and a balcony.
- The lighting levels in the cabin are moderate to good.
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Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
- There is 1 unmarked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is low.
- The ensuite door opens outwards.
- The width of the door to the ensuite is 54cm (1ft 9in).
- The colour contrast between the internal ensuite door and wall is low.
- The colour contrast between the walls and floor in the ensuite is low.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are moderate to good.
- The tap type at the wash basin is lever.
- There is a mixer tap at the wash basin.
- There is 1 step leading into the shower tray.
- The shower control type is twist/turn.
- Wall-mounted grab rails are available for the toilet and shower.
- The colour contrast between the grab rails and wall is high.
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Balcony
View
- There is a single, light, manual door with an opening width of 75cm+ for access to the balcony.
- The balcony door opens by sliding.
- There is 1 unmarked step to access the balcony.
- The flooring on the balcony consists of vinyl.
- There is a chair with armrests and a coffee table on the balcony.
Cabin (Large Balcony)
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Cabin Features
View
- These type of cabins are located on Decks 9, 10 and 12.
- The cabin surveyed at the time of the visit was 9091.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is high.
- The cabin door opens inwards.
- The width of the door is 59cm.
- There is a small lip on the threshold of the cabin entrance.
- The colour contrast between the internal cabin door and wall is high.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a double bed.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the double bed is 48cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, a chair without armrests, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a fridge, a hair dryer and a balcony.
- The lighting levels in the cabin are moderate to good.
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Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
- There is 1 unmarked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is low.
- The ensuite door opens outwards.
- The width of the door to the ensuite is 55cm (1ft 10in).
- The colour contrast between the internal ensuite door and wall is low.
- The colour contrast between the walls and floor in the ensuite is low.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are moderate to good.
- The tap type at the wash basin is lever.
- There is a mixer tap at the wash basin.
- There is 1 step leading into the shower tray.
- The shower control type is twist/turn.
- Wall-mounted grab rails are available for the toilet and shower.
- The colour contrast between the grab rails and wall is high.
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Balcony
View
- There is a single, light, manual door with an opening width of 75cm+ for access to the balcony.
- The balcony door opens outwards.
- There is 1 unmarked step to access the balcony.
- The flooring on the balcony consists of vinyl.
- There is a chair with armrests, a sun lounger and a coffee table on the balcony.