Access Guide
Summary
- If you’re feeling unwell, make your way to the medical centre on Deck 4. The ship has a resident English-speaking doctor who’ll be on hand to help with any issues, as well as provide consultations and prescriptions.
- The Medical Centre is located by the Blue Staircase lobby, at the forward of the ship on Deck 4.
- For opening times, please refer to the daily Cruise News or the information touchscreens situated throughout the ship.
- The standalone accessible toilet(s) is/are located next to the Blue Staircase lobby, at the forward of the ship on Deck 7.
- For information about all toilet facilities please click here (opens new tab).
- For information about the deck itself please click here (opens new tab).
- For information about the ship itself please click here (opens new tab).
Entrance (Deck 4 - Blue Staircase - Forward)
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Access
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- This information is for the entrance located off the Blue Staircase lobby, at the forward of the ship on Deck 4.
- There is step-free access at this entrance.
- The entrance area/door is clearly signed.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a/are hand sanitiser(s) at this entrance.
- The height of the hand sanitiser(s) is/are 114cm.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open when the venue is open.
- The width of the opening is 105cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open when the venue is open.
- The width of the opening is 97cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
Reception
- The reception point is located to the right after you enter.
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Reception
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- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is 110cm.
- There is not a lowered section of the reception desk.
- There is not a hearing assistance system at the reception point.
- Background music is not played in this area.
- The flooring in the reception area consists of vinyl.
- There is flooring with a shiny finish which could cause issues with glare or be perceived as slippery.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 114cm and 155cm.
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Seating Area
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- There is a seating area close to the reception point.
- Access to the seating area is unobstructed.
- In this area there are coffee tables and chairs with armrests available.
- There is sufficient space for a wheelchair user to use the seating area.
Medical Centre
- There is step free access throughout this medical centre.
- Not all of the doors in the medical centre have an opening width of 75cm+.
- The doors to the Laboratory, Ward 1, Doctor's Office and Nurse's Office are 74cm wide.
- All of the doors have lipped thresholds.
- The services available within the medical centre include: treatment rooms, a Doctor's Office/Room, a ward, ambulant toilet facilities and a washroom with a shower.
Toilet with Adaptations (Medical Centre Waiting Area - Left Hand Transfer)
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Location and Access
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- This accessible toilet is located to the right as you enter, just past reception.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens inwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 71cm (2ft 4in).
- The contrast between the internal door and wall is low.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 291cm x 235cm (9ft 7in x 7ft 9in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 104cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- The transfer space is obstructed by storage items.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 54cm (1ft 9in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 114cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 127cm (4ft 2in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
- There is a/are hand sanitiser(s) in this toilet.
- The height of the hand sanitiser(s) is/are 114cm.
Toilet with Adaptations (Medical Centre Ward 2 - Right Hand Transfer)
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Location and Access
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- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located to the rear of Ward 2.
- There is ramped/sloped access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens by sliding.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is medium.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 191cm x 198cm (6ft 3in x 6ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 107cm from floor level.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 127cm (4ft 2in).
- The transfer space is obstructed by storage items.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is low.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 138cm and 187cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 55cm (1ft 10in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 87cm (2ft 10in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Accessible Shower
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- The shower does not have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
- Horizontal and/or dropdown rails are available on both sides of the shower seat.
- The colour contrast between the shower rails and wall is low.
- There is not a vertical grab rail for the shower.
- There is not an emergency alarm for the shower.
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Comments
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- There are 2 toilet roll holders, one at 24cm and one at 55cm from the floor.
