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Marks and Spencer Alton Simply Food

77-85 High Street, Alton, Hampshire, GU34 1LG

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Alton.
  • Parking View
    • The store does not have its own car park.
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the store).
    • The on street Blue Badge parking bay(s) is/are located on High Street.
    • There is a public car park within approximately 200m of the store.
    • The public parking facilities are located on Draymans Way.
    • Standard on street parking is available (within approximately 50m of the store).

Approach (High Street)

  • There is step free access on the approach to the store.
  • The surface of the approach is stone/concrete tiles.

Outside Access (High Street - Single)

  • This information is for the entrance located on High Street.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are single.
    • The width of the door opening is 105cm (3ft 5in).

Outside Access (High Street - Double)

  • This information is for the entrance located on High Street.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located immediately beyond the entrance.
    • The gradient of the ramp/slope is slight.
  • Entrance Details View
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 170cm (5ft 7in).

Approach (Car Park)

  • There is step free access on the approach to the store.
  • There is a steep ramp on the approach to the store.
  • The surface of the approach is stone/concrete tiles.

Outside Access (Car Park)

  • This information is for the entrance located to the side of the building, halfway along the car park ramp.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The width of the ramp is 125cm.
    • The ramp/slope does not overcome the step(s).
  • Step Details View
    • There is stepped access at this entrance.
    • The step(s) is/are located between the first and second set of doors.
    • There is/are 11 step(s) to access the store.
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
  • Entrance Details View
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) automatically towards you.
    • The door(s) is/are double.
    • The width of the door opening is 125cm (4ft 1in).
    • There is a second set of doors at this entrance.
    • The second set of doors open automatically towards you.
    • The second set of doors are double.
    • The width of the door opening is 150cm (4ft 11in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from the Order and Collect counter.
    • The Order and Collect counter is located to the rear of the store as you enter the High Street - single automatic doors entrance.
    • There is step free access to the Order and Collect counter.
    • There is a clear accessible route to the Order and Collect counter.
    • The Order and Collect counter is approximately 24m from the High Street - single automatic doors entrance.
    • The height of the Order and Collect counter is 95cm.
    • There is not a hearing assistance system at the counter.
  • Additional Department Products View
    • The store sells a limited amount of products relating to the following department(s); Babywear/Kidswear and Home.

Food Hall

  • Food Hall View
    • The Food Hall is located to the right as you enter the High Street - single entrance.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Till/Counter

  • The till/counter is located to the rear of the store as you enter the High Street - single entrance.
  • There is step free access to the till/counter.
  • There is a clear accessible route to the till/counter.
  • The till/counter is approximately 26m from the High Street - single entrance.
  • The height of the till/counter is 95cm.
  • There is not a hearing assistance system at the till/counter.

Womenswear

  • Womenswear View
    • Womenswear is located to the rear of the store as you enter the High Street - single entrance.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).

Menswear

  • Menswear View
    • Menswear is located to the rear of the store as you enter the High Street - single entrance.
    • There is step free access to Menswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).

Lingerie

  • Lingerie View
    • Lingerie is located to the rear of the store as you enter the High Street - single entrance.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located to the rear of the store as you enter the High Street - single entrance.
    • There is/are 3 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is not a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 100cm.
    • The dimensions of the accessible fitting room(s) are 155cm x 205cm.
    • There is not clear manoeuvring space in the accessible fitting room(s), because the fitting room door opens inwards.
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 9cm from the floor.
    • There are coat hooks in the accessible fitting room(s) at 110cm and 140cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • The standard fitting room(s) is/are located to the rear of the store as you enter the.
    • There is/are 2 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • For more information on this scheme please click here.