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Marks and Spencer Astle West Bromwich Outlet

Unit 4, Astle Retail Park, West Bromwich, West Midlands, B70 8NS

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Samwell and Dudley.
    • The nearest underground tube station/Metro station is Lodge Road - West Bromwich Town Hall.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.

Approach

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving.
  • There is a/are fixed bollard(s) on the approach to the store.

Outside Access

  • This information is for the entrance located at the front of the building.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 134cm (4ft 5in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the till/counter.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from the till/counter.
  • Additional Department Products View
    • The store sells a limited amount of products relating to the following department(s); Home and Beauty.

Till/Counter

  • The till/counter is located to the rear of the store.
  • There is step free access to the till/counter.
  • There is a clear accessible route to the till/counter.
  • The till/counter is approximately 32m from the entrance.
  • The height of the till/counter is 95cm.
  • There is a hearing assistance system at the till/counter.

Womenswear

  • Womenswear View
    • Womenswear is located to the left as you enter the store.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).

Menswear

  • Menswear View
    • Menswear is located to the right as you enter the store.
    • There is step free access to Menswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).

Lingerie

  • Lingerie View
    • Lingerie is located to the rear right of the store.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located to the rear of the store.
    • There is/are 8 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 111cm.
    • The dimensions of the accessible fitting room(s) are 157cm x 189cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 21cm from the floor.
    • There are coat hooks in the accessible fitting room(s) at 66cm and 160cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • The standard fitting room(s) is/are located to the rear of the store.
    • There is/are 7 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • For more information on this scheme please click here.