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Marks and Spencer Coventry Rail Simply Food

Station Square, Coventry, CV1 2GT

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Coventry.
  • Parking View
    • The store does not have its own car park.
    • There is a public car park within approximately 200m of the store.
    • The public parking facilities are located on Eaton Road.
    • There is a designated drop off point.
    • The drop off point is located in front of the train station entrance on Station Square.
    • There is a dropped kerb between the drop off point and the store.

Approach

  • Access into Coventry Train Station is step-free via double width automatic doors.
  • There is step free access on the approach to the store.
  • The surface of the approach is block paving.
  • There is a/are fixed bollard(s) on the approach to the store.

Outside Access

  • This information is for the entrance located within Coventry Train Station.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 215cm (7ft 1in).
    • There is a second set of doors at this entrance.
    • The second set of doors open automatically.
    • The second set of doors are double.
    • The width of the door opening is 172cm (5ft 8in).
  • Comments View
    • There are double automatic doors on the station approach and double automatic doors to the side where the platform barriers are located.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There are no hearing assistance system(s) in the store.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is not a Click and Collect service in the store.

Food Hall

  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the checkout(s) is/are 82cm.
    • There is not a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • There is an accessible toilet available within the train station.
  • Standard toilets are available within the train station.
  • Baby changing facilities are available within the train station.
  • Comments View
    • Toilets and baby changing facilities are located on Platform 1 which is adjacent to the store.
    • Station staff can give access through the barriers.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.