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Marks and Spencer Orbital Swindon Food Hall

Unit C1B, The Orbital Shopping Park, Thamesdown Drive, Swindon, SN25 4BG

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located in the Orbital Shopping Park.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 27 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 495cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 5m from the store entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Free parking is restricted to 4 hours between 5am and 10pm and to 1 hour between 10pm and 5am.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 16 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 300cm (width) x 480cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless) and via an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 177cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 156cm.

Shop Floor

  • There is step-free level access throughout.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 150cm - 180cm.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • There may be background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Staffed Checkouts

  • The staffed checkout area is located to the far left of the store.
  • The store has standard trolley checkouts.
  • There is step-free level access to the staffed checkout area.
  • Trolley Checkouts View
    • The trolley checkout surveyed was the third from the end.
    • Signage is not provided for the trolley checkouts.
    • Signage is not clearly visible.
    • The height of the loading area is 97cm.
    • The height of the packing area is 94cm.
    • The payment machine is moveable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Self-Service Checkouts

  • The self-service checkout area is located to the left as you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket shops.
    • The lowered self-service touch screen surveyed was the nearest to the entrance.
    • The height of the lowered touchscreen display ranges from 100cm to 125cm from the floor.
    • The height of the scanner is 86cm.
    • The height of the loading area is 66cm.
    • The height of the packing area is 66cm.
    • The payment machine is moveable.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 124cm to 150cm from the floor.
    • The height of the scanner is 112cm.
    • The height of the loading area is 66cm.
    • The height of the packing area is 76cm.
    • The card payment machine is at a height of 107cm.
    • The payment machine is moveable.
    • Assistance is available at the self-serve checkouts.