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Marks and Spencer Ripon Simply Food

Unit 1 St Michaels Retail Park, Rotary Way, Ripon, HG4 1FE

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located off Rotary Way.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 477cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 132cm.
    • The nearest designated bay is 6m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Free parking is restricted to 2 hours.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 241cm (width) x 490cm (depth).
    • The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • The nearest Blue Badge charging point is 50m from the main entrance.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the store, on the right.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 182cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 188cm.

Food Hall

  • There is step-free level access throughout.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are over 180cm.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the shelving and floor in all walkways.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Customers can obtain online items from the Click and Collect counter at the rear of the store, on the left.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Staffed Checkouts

  • The staffed checkout area is located on the left of the store.
  • The store has standard trolley checkouts.
  • There is step-free level access to the staffed checkout area.
  • Trolley Checkouts View
    • Signage is not provided for the trolley checkouts.
    • Signage is not clearly visible.
    • The height of the loading area is 94cm.
    • The height of the packing area is 91cm.
    • The payment machine is moveable.
    • There is a fixed hearing assistance system which is not clearly signed.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Self-Service Checkouts

  • The self-service checkout area is located on the left of the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket, trolley and scanner shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket shops.
    • The height of the lowered touchscreen display ranges from 112cm to 130cm from the floor.
    • The lowered touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 96cm.
    • The height of the loading area is 60cm.
    • The height of the packing area is 60cm.
    • The card payment machine is at a height of 95cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 129cm to 145cm from the floor.
    • The touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 117cm.
    • The height of the loading area is 59cm.
    • The height of the packing area is 59cm.
    • The card payment machine is at a height of 114cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the self-serve checkouts.

Collection Point

  • The collection point is located at the rear of store, on the left.
  • The distance from the entrance is 25m.
  • The most accessible route to the collection point has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the collection point.
  • The height of the touchscreen display ranges from 112cm to 161cm from the floor.
  • There is a screen shrink option for the touchscreen to make it more accessible.
  • When made accessible the height of the touchscreen display ranges from 112cm to 142cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • A lowered touchscreen is not available.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.