You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located on a main shopping street.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Tring.
• Parking View
  • The store does not have its own car park.
  • There is a public car park within approximately 200m of the store.
  • The public parking facilities are located on Frogmore Street.

You are on Approach (High Street). Skip to the next section.

Approach (High Street)

• There is step free access on the approach to the store.
• There is a steep slope on the approach to the store.
• The slope overcomes the step(s).
• There is/are 4 unmarked step(s) on the approach to the store.
• The height of the step(s) is/are 20cm.
• There is a/are handrail(s) available on the right going up.
• The surface of the approach is block paving.

You are on Outside Access (High Street). Skip to the next section.

Outside Access (High Street)

• This information is for the entrance located off High Street.
• There is step free access at this entrance.

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• Ramp/Slope Details View
  • There is ramped/sloped access at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
• Entrance Details View
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The width of the door opening is 199cm (6ft 6in).

You are on Approach (Frogmore Street). Skip to the next section.

Approach (Frogmore Street)

• There is step free access on the approach to the store.
• The surface of the approach is block paving.

You are on Outside Access (Frogmore Street). Skip to the next section.

Outside Access (Frogmore Street)

• This information is for the entrance located off Frogmore Street.

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• Step Details View
  • There is stepped access at this entrance.
  • The step(s) is/are located in front of the entrance.
  • There is/are 7 step(s) to access the store.
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.
• Entrance Details View
  • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
  • The main door(s) open(s) both ways (push and pull).
  • The door(s) is/are double.
  • The width of the door opening is 128cm (4ft 2in).

You are on Inside Access. Skip to the next section.

Inside Access

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• Inside Access View
  • There is step free access throughout the store.
  • The store does not play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the food information counter.
  • There is a cash machine in the store.
  • Trolleys designed for the use of wheelchair users are available.
• Click and Collect View
  • There is a Click and Collect service in the store.
  • Customers can obtain online Order and Collect items from the food information counter.

You are on Food Hall. Skip to the next section.

Food Hall

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• Food Hall View
  • The Food Hall is located ahead as you enter.
  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
• Till(s)/Counter(s) View
  • There is a food information counter.
  • There is step free access to the food information counter.
  • There is a clear accessible route to the food information counter.
  • The height of the food information counter is 95cm.
  • There is a hearing assistance system at the counter.
  • There is a/are checkout(s) and high activity till(s) in the Food Hall.
  • The height of the checkout(s) is/are 95cm.
  • The height of the high activity till(s) is/are 89cm.
  • The height of the lowered section of the high activity till(s) is 69cm.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an accessible toilet in the store.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There are no standard toilets in the store.

You are on Additional Information. Skip to the next section.

Additional Information

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.

You are on Sunflower Lanyard Scheme. Skip to the next section.

Sunflower Lanyard Scheme

• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.