You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located within Bloomfield Shopping Centre.
• The details within this access guide relate to the Marks and Spencer store and not the shopping centre.
• Bloomfield Shopping Centre link (new tab) - click here.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Bangor (Down).
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • Clearly marked/signposted designated Blue Badge parking bays are available.
  • Clearly marked/signposted parent and child parking bays are available.
  • There is a dropped kerb from the car park to the store.
  • The dropped kerb does not have tactile paving.
  • There is a designated drop off point.
  • The drop off point is located at the front of the building.
  • There is a dropped kerb between the drop off point and the store.

You are on Approach (Womenswear). Skip to the next section.

Approach (Womenswear)

• There is step free access on the approach to the store.
• The surface of the approach is block paving, which is uneven in places.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (Womenswear). Skip to the next section.

Outside Access (Womenswear)

• This information is for the entrance located at the front of the building.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The width of the door opening is 189cm (6ft 2in).
  • There is a second set of doors at this entrance.
  • The second set of doors open automatically.
  • The second set of doors are double.
  • The width of the door opening is 188cm (6ft 2in).

You are on Approach (Food Hall). Skip to the next section.

Approach (Food Hall)

• There is step free access on the approach to the store.
• The surface of the approach is block paving.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (Food Hall). Skip to the next section.

Outside Access (Food Hall)

• This information is for the entrance located at the front of the building.
• There is step free access at this entrance.

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• Entrance Details View
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The width of the door opening is 196cm (6ft 5in).
  • There is a second set of doors at this entrance.
  • The second set of doors open automatically.
  • The second set of doors are double.
  • The width of the door opening is 195cm (6ft 5in).

You are on Approach (Bloomfield Shopping Centre - Menswear). Skip to the next section.

Approach (Bloomfield Shopping Centre - Menswear)

• There is step free access on the approach to the store.
• The surface of the approach is tiled.

You are on Outside Access (Bloomfield Shopping Centre - Menswear). Skip to the next section.

Outside Access (Bloomfield Shopping Centre - Menswear)

• This information is for the entrance located in Bloomfield Shopping Centre.
• There is step free access at this entrance.

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• Entrance Details View
  • There are no doors at this entrance.
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 230cm.

You are on Inside Access. Skip to the next section.

Inside Access

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• Inside Access View
  • There is step free access throughout the store.
  • The store does not play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the Menswear counter, at the Womenswear counter, at the Home desk/counter and at the Order & Collect counter.
  • There is a cash machine in the store.
  • There is a/are wheelchair(s) available to borrow.
  • Trolleys designed for the use of wheelchair users are available.
• Click and Collect View
  • There is a Click and Collect service in the store.
  • Customers can obtain online Order and Collect items from the Order and Collect counter.
  • The Order and Collect counter is located to the rear of the store as you enter the Food hall entrance.
  • There is step free access to the Order and Collect counter.
  • There is a clear accessible route to the Order and Collect counter.
  • The Order and Collect counter is approximately 65m from the Food hall entrance.
  • The height of the Click and Collect counter is 95cm.
  • There is a hearing assistance system at the counter.

You are on Food Hall. Skip to the next section.

Food Hall

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• Food Hall View
  • The Food Hall is located ahead as you enter the Food Hall entrance.
  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
• Till(s)/Counter(s) View
  • There is a food information counter.
  • There is step free access to the food information counter.
  • There is a clear accessible route to the food information counter.
  • The height of the food information counter is 95cm.
  • There is a/are checkout(s) and high activity till(s) in the Food Hall.
  • The height of the checkout(s) is/are 95cm.
  • The height of the high activity till(s) is/are 89cm.
  • The height of the lowered section of the high activity till(s) is 69cm.

You are on Café (M&S Café). Skip to the next section.

Café (M&S Café)

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• Location and Access View
  • The Café is located to the left of the store as you enter the Food Hall entrance.
  • There is step free access to the Café.
  • There is a clear accessible route to the Café.
  • There is step free access throughout the Café.
• Counter View
  • Food and/or drink(s) is/are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is 86cm.
• Tables and Seating View
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m from the Café entrance/opening.
  • The distance between the floor and the dining tables is 70cm.
  • There is clear manoeuvring space throughout the Café.
• Menus and Services View
  • Menus are available on the wall.
  • The Café has a menu board.
  • Hand held large print menus are available on request.
  • Menus are clearly written.
  • Menus are presented in high contrasting colours.
  • Drinking straws are available.
  • Two handle cups are available on request.
  • The Café does not play background music.
  • WiFi is available in the Café.

You are on Womenswear. Skip to the next section.

Womenswear

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• Womenswear View
  • Womenswear is located to the right of the store as you enter the Food Hall entrance.
  • There is step free access to Womenswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Womenswear aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Womenswear till(s)/counter(s).
  • There is a clear accessible route to the Womenswear till(s)/counter(s).
  • The nearest Womenswear till(s)/counter(s) is/are approximately 55m from the Food Hall entrance.
  • The height of the Womenswear till(s)/counter(s) is/are 95cm.
  • There is a hearing assistance system at the till(s)/counter(s).
• Accessible Fitting Room(s) View
  • There are 9 fitting rooms in total within Womenswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 100cm.
  • The dimensions of the accessible fitting room(s) are 200cm x 156cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 99cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s).
• Standard Fitting Room(s) View
  • There is/are 8 standard fitting room(s) within Womenswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Home. Skip to the next section.

Home

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• Home View
  • The Home department is located to the right of the store as you enter the Food Hall entrance.
  • There is step free access to the Home department.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Home department aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Home department till(s)/counter(s).
  • There is a clear accessible route to the Home department till(s)/counter(s).
  • The nearest Home department till(s)/counter(s) is/are approximately 70m from the Food Hall entrance.
  • The height of the Home department till(s)/counter(s) is/are 95cm.
  • There is a hearing assistance system at the till(s)/counter(s).

You are on Menswear. Skip to the next section.

Menswear

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• Menswear View
  • Menswear is located in the centre of the store as you enter the Food hall entrance.
  • There is step free access to Menswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Menswear aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Menswear till(s)/counter(s).
  • There is a clear accessible route to the Menswear till(s)/counter(s).
  • The nearest Menswear till(s)/counter(s) is/are approximately 63m from the Food Hall entrance.
  • The height of the Menswear till(s)/counter(s) is/are 95cm.
  • There is a hearing assistance system at the till(s)/counter(s).
• Accessible Fitting Room(s) View
  • There is/are 3 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 100cm.
  • The dimensions of the accessible fitting room(s) are 201cm x 157cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 103cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s).
• Standard Fitting Room(s) View
  • There is/are 2 standard fitting room(s) within Menswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Lingerie. Skip to the next section.

Lingerie

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• Lingerie View
  • Lingerie is located in the centre of the store as you enter the Food Hall entrance.
  • There is step free access to Lingerie.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Lingerie aisle(s).
• Accessible Fitting Room(s) View
  • There is/are 3 fitting room(s) in total within Lingerie, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • There is a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 100cm.
  • The dimensions of the accessible fitting room(s) are 202cm x 156cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 104cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is not an assistance bell in the accessible fitting room(s).
• Standard Fitting Room(s) View
  • There is/are 2 standard fitting room(s) within Lingerie.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Beauty. Skip to the next section.

Beauty

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• Beauty View
  • The Beauty department is located in the centre of the store as you enter the Food Hall entrance.
  • There is step free access to the Beauty department.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Beauty department aisle(s).

You are on Babywear/Kidswear. Skip to the next section.

Babywear/Kidswear

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• Babywear/Kidswear View
  • Babywear/Kidswear is located in the centre of the store as you enter the Food Hall entrance.
  • There is step free access to Babywear/Kidswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Babywear/Kidswear aisle(s).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There are no standard toilets in the store.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an accessible toilet in the store.

You are on Public Facilities. Skip to the next section.

Public Facilities

• There is an accessible toilet available within the shopping centre.
• Standard toilets are available within the shopping centre.
• Baby changing facilities are available within the shopping centre.

You are on Additional Information. Skip to the next section.

Additional Information

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.

You are on Sunflower Lanyard Scheme. Skip to the next section.

Sunflower Lanyard Scheme

• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.