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Marks and Spencer Chelmsford Rail Simply Food

27 Duke Street, Chelmsford, Essex, CM1 1HT

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Chelmsford.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.
    • There is a dropped kerb from the car park to the store.
    • The dropped kerb does have tactile paving.
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the store).
  • Comments View
    • The details given are for the Chelmsford Station Car Park next to the store.
    • Entrance to the car park is off Victoria Road.
    • There are 3 Blue Badge bays and 3 20 minute only standard bays free to stay in this car park.
    • Townfield Street car park has a height restriction of 2 metres and 3 hours free parking for Blue Badge holders.
    • West End Pay and Display Short Stay Car Park has a height restriction of 2.2 metres and 3 hours free parking for Blue Badge holders, 3 hours is the maximum parking allowed in this car park..

Approach

  • There is step free access on the approach to the store.
  • There is a slope with a very easy incline.
  • The surface of the approach is stone/concrete tiles.

Outside Access (Main Entrance)

  • This information is for the entrance located off Duke Street.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Entrance Details View
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single.
    • The width of the door opening is 94cm (3ft 1in).
  • Comments View
    • At the time of survey the main door was broken so the leaf was in use.

Outside Access (Alternative Entrance)

  • This information is for the entrance located on Duke Street.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located to the left as you enter.
    • The height of the ramp is 69cm.
    • The length of the ramp is 700cm.
    • The gradient of the ramp/slope is steep.
    • There is a/are handrail(s) at the ramp/slope.
    • The handrail(s) is/are on both sides going up.
    • The width of the ramp is 100cm.
  • Entrance Details View
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single.
    • The width of the door opening is 89cm (2ft 11in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There are no hearing assistance system(s) in the store.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Order and Collect items from a member of staff.
    • There is not a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
    • There is not a hearing assistance system at the counter.
    • There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are not placed in front of a background which is patterned.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are high activity till(s) in the Food Hall.
    • The height of the high activity till(s) is/are 80cm.

Toilet with Adaptations

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.