Access Guide
Introduction
- Marks and Spencer store opening times and services available link (new tab) - click here.
- The store is located on a main shopping street.
Public Transport and Parking
-
Public Transport
View
- There is a bus stop within approximately 150m of the store.
- The nearest train station is Sheffield.
- The nearest tram station is University of Sheffield.
-
Parking
View
- The store has its own car park.
- Parking is free for all users.
- Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
- The car park is located at the front of the store.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 designated parking bay(s) within the car park.
- Designated parking bays are clearly marked/signposted.
- The dimensions of the designated parking bay(s) are 369cm x 603cm (12ft 1in x 19ft 9in).
- The nearest designated bay is 5m (5yd 1ft) from the entrance.
- The furthest designated bay is 11m (12yd 1in) from the entrance.
- Clearly marked/signposted parent and child parking bays are available.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac and block paving.
- Customers do not have to cross a road between the car park and the store.
- The car park does not have a height restriction barrier.
Approach (Car Park)
- There is step free access on the approach to the store.
- There is a slope with a very easy incline.
- The surface of the approach is block paving.
- There is a/are fixed bollard(s) on the approach to the store.
Approach (Ecclesall Road)
- There is a slight ramp on the approach to the store.
- The ramp overcomes the step(s).
- There is/are 3 clearly marked step(s) on the approach to the store.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) available on both sides going up.
- The surface of the approach is block paving.
- There is a/are fixed bollard(s) on the approach to the store.
Outside Access
- This information is for the entrance located off Ecclesall Road.
- There is step free access at this entrance.
-
Entrance Details
View
- There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
- The main door(s) open(s) automatically.
- The door(s) is/are double.
- The width of the door opening is 153cm (5ft).
- There is a second set of doors at this entrance.
- The second set of doors open automatically.
- The second set of doors are double.
- The width of the door opening is 159cm (5ft 3in).
Inside Access
-
Inside Access
View
- There is step free access throughout the store.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The store does not play background music.
- There is a/are fixed hearing assistance system(s) in the store.
- The hearing assistance system(s) is/are located at the till/counter.
- There is not a cash machine in the store.
- Trolleys designed for the use of wheelchair users are available.
-
Click and Collect
View
- There is a Click and Collect service in the store.
-
*****Click and Collect Touchscreen****
View
- Self-service touchscreens are available for Click and Collect.
- The touchscreens are 100cm to 130cm from the floor.
Food Hall
-
Food Hall
View
- The Food Hall is located ahead as you enter the store.
- There is step free access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Food Hall aisle(s).
-
Till(s)/Counter(s)
View
- There is not a food information counter.
- There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
- The height of the checkout(s) is/are 93cm.
- There is not a self service till with a hearing assistance system.
- Staff can provide assistance with using the self service till(s) (Scott tills).
-
Comments
View
- There is an adapted self service (SCOTT) till.
- The adapted self service (SCOTT) till is the very last of the right hand bank of tills.
- The height range is from 52cm to 152cm.
- The adapted self service (SCOTT) till has easier access to the screen and a hand held scanner.
Toilet with Adaptations
- There is not an accessible toilet in the store.
Standard Toilet(s)
- There are no standard toilets in the store.
Additional Information
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in British Sign Language.
- There is a member of staff available to provide assistance.
- There is not a home delivery service available from the store.
Sunflower Lanyard Scheme
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.