Skip to main content

Marks and Spencer Liverpool Street Broadgate Simply Food

West Mall, London Liverpool Street Station, London, EC2M 7QH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest underground tube station/Metro station is Liverpool Street.
  • Parking View
    • The store does not have its own car park.
    • There are no parking facilities available at the store.

Approach

  • The store is located in the West Mall shopping area. This is on the lower level (platform level) concourse. There is level access by lift between the upper level concourse at street level and the lower concourse.
  • There is step free access on the approach to the store.
  • The surface of the approach is stone/concrete tiles.

Outside Access (Entrance)

  • This information is for the entrance located at the of the store, on the left.
  • There is step free access at this entrance.

Outside Access (Exit)

  • This information is for the entrance located after the tills leading out into the mall.
  • There is step free access at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There are no hearing assistance system(s) in the store.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from a member of staff.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are high activity till(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the high activity till(s) is/are 83cm.
    • There is not a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • There is an accessible toilet available within the train station.
  • Standard toilets are available within the train station.
  • Baby changing facilities are available within the train station.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.