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Marks and Spencer London Kings Cross Rail Simply Food

London Kings Cross Rail Station, London, N1C 4AP

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Access Guide

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COVID-19 Information

  • The information in this section was taken in November 2020.
  • To help keep all customers and colleagues well, stores have additional social distancing measures in place such as signage and floor markings.
  • M&S hosts will welcome you on arrival and will carefully count the number of customers in-store using a market-leading app to ensure social distancing is maintained.
  • Colleagues across stores have been provided with additional hygiene measures – from hand sanitisers to Perspex screen at till points – and extra cleaning is taking place to keep up the excellent standards for you and the teams.
  • A new Book & Shop tool enables Sparks Customers to book a shopping slot in advance to keep queues to a minimum and maintain a safe shopping environment for all customers.
  • Toilet facilities have closed due to Covid-19. If you need access to the toilet urgently, please speak to a colleague.
  • Opening times may be subject to change due to Covid-19 restrictions. Latest opening time for stores can be found here.

Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest underground tube station/Metro station is King's Cross St. Pancras.
  • Parking View
    • The store does not have its own car park.
    • There is a public car park within approximately 200m of the store.
    • The public parking facilities are located on Pancras Road.
    • There is a designated drop off point.
    • The drop off point is located outside the station on Pancras Road.

Approach

  • The store is off the main station concourse at ground level, on the side facing the drop-off point and taxi rank. There is level access with automatic doors or no doors into the station concourse and level access between the concourse and the platforms.
  • There is step free access on the approach to the store.
  • The surface of the approach is tiled.
  • There is a/are fixed bollard(s) on the approach to the store.

Outside Access

  • This information is for the entrance located at the front of the store, on the left.
  • There is step free access at this entrance.
  • Entrance Details View
    • There are no doors at this entrance.
    • The width of the door opening is 150cm (4ft 11in).
  • Comments View
    • There is an identical entrance to the right of the one surveyed.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There are no hearing assistance system(s) in the store.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from a member of staff.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are high activity till(s) in the Food Hall.
    • The height of the high activity till(s) is/are 83cm.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • A Changing Places facility is available within the train station.
  • There is an accessible toilet available within the train station.
  • Standard toilets are available within the train station.
  • Baby changing facilities are available within the train station.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.