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Marks and Spencer Monmouth Simply Food

66-68 Monnow Street, Monmouth, Gwent, NP25 3EN

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Abergavenny.
  • Parking View
    • The store does not have its own car park.
    • There is a public car park within approximately 200m of the store.
    • The public parking facilities are located on Blestium Street.
  • Comments View
    • This car park is closed until approx July 2018 due to major building works.

Approach (Monnow Street)

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving.

Outside Access (Monnow Street)

  • This information is for the entrance located on Monnow Street.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically away from you.
    • The door(s) is/are double.
    • The width of the door opening is 140cm (4ft 7in).

Approach (Blestium Street)

  • There is step free access on the approach to the store.
  • There is a steep slope on the approach to the store.
  • The surface of the approach is tarmac and block paving, which is uneven in places.

Outside Access (Blestium Street)

  • This information is for the entrance located off Blestium Street, through the car park.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located immediately beyond the entrance.
    • The gradient of the ramp/slope is slight.
  • Entrance Details View
    • The main door(s) open(s) automatically towards you.
    • The door(s) is/are double.
    • The width of the door opening is 167cm (5ft 6in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the till/counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Click and Collect from the Order and Collect counter.
    • The Click and Collect counter is located at the front of the store, next to the checkouts.
    • There is step free access to the Order and Collect counter.
    • There is a clear accessible route to the Click and Collect counter.
    • The Click and Collect counter is approximately 8m from the Monmouth entrance.
  • *****Click and Collect Touchscreen**** View
    • Self-service touchscreens are available for Click and Collect.
    • The touchscreens are 104cm to 107cm from the floor.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • There is not a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Toilet with Adaptations

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.