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Marks and Spencer Newcastle Airport Simply Food

E1079 Newcastle International Airport, Newcastle upon Tyne, NE13 8BZ

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Newcastle Central.
    • The nearest underground tube station/Metro station is Airport.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located in the Express Car Park.
    • There is a dropped kerb between the drop off point and the store.

Approach

  • Access into Newcastle Airport is step-free via double width automatic doors.
  • There is step free access on the approach to the store.
  • The surface of the approach is tiled.

Outside Access

  • This information is for the entrance located in the main landside concourse of the airport.
  • There is step free access at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The store does not play background music.
    • There are no hearing assistance system(s) in the store.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect View
    • There is not an Order and Collect service in the store.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are checkout(s) in the Food Hall.
    • The height of the checkout(s) is/are 90cm.
    • The height of the lowered section of the checkout(s) is 73cm.

Café

  • The Café is located in front of the store.
  • There is step free access to the Café.
  • There is a clear accessible route to the Café.
  • There is step free access throughout the Café.
  • Food and/or drink(s) is/are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • There is not a priority table for wheelchair users.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 2m from the Café entrance/opening.
  • The distance between the floor and the dining tables is 70cm.
  • There is clear manoeuvring space throughout the Café.
  • Menus are available on the wall.
  • Menus are clearly written.
  • Menus are presented in good contrasting colours.
  • Drinking straws are available.
  • Two handle cups are not available.
  • The Café does not play background music.
  • WiFi is not available in the Café.

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • A Changing Places facility is available within the airport.
  • There is an accessible toilet available within the airport.
  • Standard toilets are available within the airport.
  • Baby changing facilities are available within the airport.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is not a home delivery service available from the store.