Skip to main content
The new name for DisabledGo

Marks and Spencer Omagh

Showgrounds Retail Park, Sedan Avenue, Omagh, BT79 7AQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Londonderry.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are not available.

Approach

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving.
  • There is a/are fixed bollard(s) on the approach to the store.

Outside Access

  • This information is for the entrance located at the front of the store.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 191cm (6ft 3in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter and at the Order & Collect counter.
    • There is a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Order and Collect items from the Order and Collect counter.
    • The Order and Collect counter is located on the ground floor, to the right as you enter the store.
    • There is step free access to the Order and Collect counter.
    • There is a clear accessible route to the Order and Collect counter.
    • The Order and Collect counter is approximately 25m from the entrance.
    • The height of the Click and Collect counter is 95cm.
    • There is a hearing assistance system at the counter.

Womenswear

  • Womenswear View
    • Womenswear is located on the ground floor, ahead as you enter.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).
  • Till(s)/Counter(s) View
    • There is step free access to the Womenswear till(s)/counter(s).
    • There is a clear accessible route to the Womenswear till(s)/counter(s).
    • The nearest Womenswear till(s)/counter(s) is/are approximately 15m from the entrance.
    • The height of the Womenswear till(s)/counter(s) is/are 100cm.
    • There is not a hearing assistance system at the till(s)/counter(s).
  • Accessible Fitting Room(s) View
    • There is/are 4 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 138cm.
    • The dimensions of the accessible fitting room(s) are 145cm x 275cm.
    • There is not clear manoeuvring space in the accessible fitting room(s), due to the dimensions.
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 42cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 120cm from the floor.
    • There is not an emergency alarm in the accessible fitting room(s).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 49cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 3 standard fitting room(s) within Womenswear.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Menswear

  • Menswear View
    • Menswear is located on the ground floor, to the right as you enter the store.
    • There is step free access to Menswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).
  • Accessible Fitting Room(s) View
    • There are 2 fitting rooms in total within Menswear, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 100cm.
    • The dimensions of the accessible fitting room(s) are 151cm x 202cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 102cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 44cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 1 standard fitting room(s) within Menswear.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Babywear/Kidswear

  • Babywear/Kidswear View
    • Babywear/Kidswear is located on the ground floor, to the right as you enter the store, in the center.
    • There is step free access to Babywear/Kidswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Babywear/Kidswear aisle(s).
  • Till(s)/Counter(s) View
    • There is step free access to the Babywear/Kidswear till(s)/counter(s).
    • There is a clear accessible route to the Babywear/Kidswear till(s)/counter(s).
    • The nearest Babywear/Kidswear till(s)/counter(s) is/are approximately 30m from the entrance.
    • The height of the Babywear/Kidswear till(s)/counter(s) is/are 95cm.
    • There is not a hearing assistance system at the till(s)/counter(s).

Lingerie

  • Lingerie View
    • Lingerie is located on the ground floor, in the centre of the store.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Food Hall

  • Food Hall View
    • The Food Hall is located on the ground floor, to the rear of the store.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Other Floors

  • Stairs View
    • There are stairs for public use.
    • The stairs are located to the rear right of the store.
    • The floors which are accessible by stairs are ground floor and first floor.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the stairs.
    • The handrail(s) is/are on both sides going up.
    • There is a landing.
    • Clear signage for the lift is not visible from the stairs.
  • Escalator(s) View
    • There is/are not escalator(s) for public use.
  • Lift View
    • There is a lift for public use.
    • The lift is located to the rear right of the store.
    • There is step free access to the lift.
    • There is a clear accessible route to the lift.
    • The lift is approximately 35m from the entrance.
    • The floors which are accessible by this lift are ground floor and first floor.
    • The lift is a standard lift.
    • The clear door width is 90cm.
    • The dimensions of the lift are 108cm x 138cm.
    • There is a mirror to aid reversing out the lift.
    • There are not separate entry and exit doors in the lift.
    • The lift has a visual floor indicator.
    • The lift has an audible announcer.
    • The lift has a hearing assistance alarm system.
    • The height of the lift controls are between 89cm and 108cm.
    • The lift controls have tactile markings.
    • The lift controls have Braille markings.

Beauty

  • Beauty View
    • The Beauty department is located on the first floor, to the right of the store as you exit the lift.
    • There is step free access to the Beauty department, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Beauty department aisle(s).

Home

  • Home View
    • The Home department is located on the first floor, to the right of the store as you exit the lift.
    • There is step free access to the Home department, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Home department aisle(s).

Café (M&S Café)

  • Location and Access View
    • The Café is located on the first floor, to the right of the store as you exit the lift.
    • There is step free access to the Café, via lift.
    • There is a clear accessible route to the Café.
    • There is step free access throughout the Café.
  • Counter View
    • Food and/or drink(s) is/are ordered from the service counter.
    • Food and/or drinks can be brought to the table.
    • The height of the service counter is 85cm.
  • Tables and Seating View
    • There is a priority table for wheelchair users.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests.
    • The nearest table is approximately 1m from the Café entrance/opening.
    • The distance between the floor and the dining tables is 71cm.
    • There is clear manoeuvring space throughout the Café.
  • Menus and Services View
    • Menus are available on the wall.
    • Menus are clearly written.
    • Menus are presented in high contrasting colours.
    • Drinking straws are available.
    • Two handle cups are available on request.
    • The Café does not play background music.
    • WiFi is available in the Café.

Toilet with Adaptations

  • There is an accessible toilet in the store.
  • Location of and Access to the Accessible Toilet View
    • The accessible toilet is unisex.
    • The accessible toilet is located on the first floor, to the right as you exit the lift.
    • There is step free access into the accessible toilet, via lift.
    • There is a clear accessible route to the accessible toilet.
    • The accessible toilet is approximately 15m from the lift.
  • Features and Dimensions of the Accessible Toilet View
    • Staff do not need to be notified for use of the accessible toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written signage on or near the toilet door.
    • The door opens towards you (pull).
    • The width of the door opening is 97cm.
    • The door is locked by a lever twist.
    • The dimensions of the accessible toilet are 150cm x 248cm.
    • There is clear manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm.
    • There is a drop down rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a functional emergency alarm.
    • There are disposal facilities in the accessible toilet.
    • There is not a coat hook in the accessible toilet.
  • Position of Fixtures in the Accessible Toilet View
    • There is a/are wall mounted rail(s).
    • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
    • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
    • The shelf or equivalent flat surface is within 95cm of the floor.
    • There is a mirror in the accessible toilet, the bottom edge of the mirror is 51cm from the floor.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet has a backrest.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached when seated on the toilet.
    • The height of the toilet roll holder is 139cm.
    • There is a wash basin.
    • The wash basin can be reached when seated on the toilet.
    • The height of the wash basin is 69cm.
    • The tap type is lever. It is a mixer tap.
    • The tap(s) can be reached when seated on the toilet.
    • The distance from the nearest tap(s) to the toilet seat is 30cm.
    • There is a soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The height of the towel dispenser is 84cm.
    • There is not a hand dryer.
  • Colour Contrast in the Accessible Toilet View
    • There is a colour contrast between the external door and wall.
    • There is a colour contrast between internal door and wall.
    • There is a colour contrast between the grab rail(s) on the right and wall.
    • There is a colour contrast between the grab rail(s) on the left and wall.
    • There is a colour contrast between the drop down rail and wall.
    • There is a colour contrast between the walls and floor.

Standard Toilet(s)

  • There is a/are standard female and male toilet(s) in the store.
  • Standard Female and Male Toilet(s) View
    • The female and male toilet(s) is/are located on the first floor, to the right of the store as you exit the lift.
    • There is step free access via lift, to all of the standard female and male toilet(s).
    • There is a clear accessible route to all of the standard female and male toilet(s).
    • There is an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.
  • Baby Change Facilities View
    • Baby changing facilities are available within the standard female and male toilet(s).
    • The height of the baby changing table/bench once extended and in use is 82cm.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.