Access Guide
Introduction
- Marks and Spencer store opening times and services available link (new tab) - click here.
- The store is located within St James's Hospital.
- The details within this access guide relate to the Marks and Spencer store and not the hospital.
- St James's Hospital link (new tab) - click here.
Public Transport and Parking
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Public Transport
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- There is a bus stop within approximately 150m of the store.
- The nearest train station is Leeds and Burley Park.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- Clearly marked/signposted designated Blue Badge parking bays are available.
- Clearly marked/signposted parent and child parking bays are available.
- The dropped kerb does not have tactile paving.
Approach
- There is step free access to the store via lift.
- There is step free access on the approach to the store.
- The surface of the approach is vinyl.
Outside Access
- This information is for the entrance located on the first floor of the Gledhow Wing of St James's Hospital.
- There is step free access at this entrance.
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Entrance Details
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- There are no doors at this entrance.
- The width of the door opening is 583cm (19ft 2in).
Inside Access
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Inside Access
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- There is step free access throughout the store.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The store does not play background music.
- There are no hearing assistance system(s) in the store.
- There is not a cash machine in the store.
- Trolleys designed for the use of wheelchair users are not available.
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Click and Collect
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- There is a Click and Collect service in the store.
- Customers can obtain online Click and Collect from a member of staff.
Food Hall
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Food Hall
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- The Food Hall is located ahead as you enter.
- There is step free access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Food Hall aisle(s).
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Till(s)/Counter(s)
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- There is not a food information counter.
- There is not a hearing assistance system at the counter.
- There is a/are self service till(s) (Scott tills) in the Food Hall.
- There is not a self service till with a hearing assistance system.
- Staff can provide assistance with using the self service till(s) (Scott tills).
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Comments
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- The highest self-services tills are 89cm high.
- There are 4 lowered tills which are 69cm high.
- The centre of the touch screen on the lowered tills is 120cm high.
- The highest self-services tills are 89cm high.
Toilet with Adaptations
- There is not an accessible toilet in the store.
Standard Toilet(s)
- There are no standard toilets in the store.
Public Facilities
- A Changing Places facility is available within the hospital.
- There is an accessible toilet available within the hospital.
- Standard toilets are available within the hospital.
- Baby changing facilities are available within the hospital.
Additional Information
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in British Sign Language.
- There is a member of staff available to provide assistance.
- There is not a home delivery service available from the store.