You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a designer outlet shopping centre.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is York train station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • The ground and first floor can be accessed via a standard lift, stairs and escalator.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • The designated safe space is located on the first floor on the north side of the shopping centre.
  • British Sign Language can be provided virtually.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor on the west and east side of the shopping centre, and on the first floor on the north side of the shopping centre.
  • All toilets with adaptations have a left hand transfer space.
  • The male and female step-free toilet facilities are located on the ground floor on the north, east and west side of the shopping centre, and on the first floor on the north side of the shopping centre.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located on the ground floor on the west side of the shopping centre.
  • Parent and baby changing facilities are located on the east and west side of the shopping centre, and on the first floor on the north side of the shopping centre.

You are on Entrance (South Entrance). Skip to the next section.

Entrance (South Entrance)

• This entrance is located on the south side of the shopping centre.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open away from you.
• The width of the opening is 154cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Parking (Red). Skip to the next section.

Parking (Red)

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• Car Park View
  • The car park is located on the south side of the shopping centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 227cm (width) x 483cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 134cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 15m from the south entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (White). Skip to the next section.

Parking (White)

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• Car Park View
  • The car park is located on the south side of the shopping centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Blue). Skip to the next section.

Parking (Blue)

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• Car Park View
  • The car park is located on the south side of the shopping centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Magenta). Skip to the next section.

Parking (Magenta)

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• Car Park View
  • The car park is located on the east side of the shopping centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Orange). Skip to the next section.

Parking (Orange)

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• Car Park View
  • The car park is located on the north side of the shopping centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Yellow). Skip to the next section.

Parking (Yellow)

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• Car Park View
  • The car park is located on the west side of the shopping centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 468cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 133cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 73m from the west entrance.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes, steep ramps or slopes and uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Green). Skip to the next section.

Parking (Green)

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• Car Park View
  • The car park is located on the west side of the shopping centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 466cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 130cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Electric Vehicle Charging Points View
  • There are more than 30 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 229cm (width) x 477cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • The nearest Blue Badge charging point is 5m from the west entrance.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Counter (Customer Services). Skip to the next section.

Counter (Customer Services)

• The counter is located to the left as you enter via the South Entrance.
• The distance from the South Entrance is 6m.
• There is step-free level access to the counter.
• The height of the counter is 110cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• There is a portable hearing assistance system which is not clearly signed.
• There is background noise in this area which varies depending on the time of day.
• Some flooring is shiny.
• Lighting levels vary due to the size of the space.
• There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and stools.
• Furniture available in this area includes: coffee tables.

You are on Getting Around (Ground Floor). Skip to the next section.

Getting Around (Ground Floor)

• There is step-free level access throughout all areas.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• Some of the walls have a reflective finish.
• There is background noise.
• Wayfinding signage is not provided.
• Seating available in the walkways includes: armchairs, sofas and stools.
• Lighting levels vary due to the size of the space.

You are on Lift (South). Skip to the next section.

Lift (South)

• The lift surveyed is located on the south side of the shopping centre, off the main walkway.
• The distance from the south entrance is 38m.
• The most accessible route to the lift has step-free level access.
• The ground and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• The internal dimensions of the lift are 149cm (width) x 143cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing and a visual floor indicator.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Lift (North). Skip to the next section.

Lift (North)

• The lift surveyed is located on the north side of the shopping centre, off the main walkway.
• The distance from the north entrance is 20m.
• The most accessible route to the lift has step-free level access.
• The ground and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 100cm.
• The internal dimensions of the lift are 149cm (width) x 142cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing and a visual floor indicator.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Escalators (South). Skip to the next section.

Escalators (South)

• The escalators surveyed are located ahead as you enter via the south entrance.
• The ground and first floor are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are not clearly marked.
• Lighting levels vary due to the size of the space.

You are on Escalators (North). Skip to the next section.

Escalators (North)

• The escalators surveyed are located ahead as you enter via the north entrance.
• The ground and first floor are accessed by escalators.
• The escalator step markings are not clearly visible.
• The foot (bottom) and head (top) of the escalators are clearly marked.
• Lighting levels vary due to the size of the space.

You are on Getting Around (First Floor). Skip to the next section.

Getting Around (First Floor)

• There is step-free level access throughout all areas.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise.
• Wayfinding signage is not provided.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests, benches and high stools.
• Lighting levels vary due to the size of the space.

You are on Room (Quiet Room). Skip to the next section.

Room (Quiet Room)

• The room is located on the first floor, on the north side of the shopping centre.
• The distance from the north lift is 11m.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 75cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located on the first floor, on the north side of the shopping centre.
• The distance from the north lift is 7m.
• The most accessible route to the room has step-free level access and a lift.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 88cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 85cm.
• There is a wash basin, a paper towel dispenser and a mirror in the room.
• The wash basin has a push tap.
• The room has a waste bin and a nappy/incontinence items bin.
• Seating available in the room includes: armchairs.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Places (West Side). Skip to the next section.

Changing Places (West Side)

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• Location and Access View
  • The Changing Places facility surveyed is located on the west side of the shopping centre.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the west entrance is 17m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 96cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 398cm (width) x 269cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
  • The transfer space on the right as you face the toilet is 88cm.
  • The transfer space on the left as you face the toilet is 112cm.
  • There is a spatula flush on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet roll holder is located on the dropdown rail.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 190cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 107cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 94cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 94cm .
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Left Hand Transfer - West Side). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - West Side)

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• Access View
  • The toilet surveyed is located on the west side of the shopping centre.
  • The distance from the west entrance is 23m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 279cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 68cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 91cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 104cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 141cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Left Hand Transfer - East Side). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - East Side)

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• Access View
  • The toilet surveyed is located to the right as you enter via the east entrance.
  • The distance from the east entrance is 14m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 78cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 143cm (width) x 191cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 74cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 91cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 86cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 105cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 142cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (First Floor - North Side). Skip to the next section.

Toilet with Adaptations (First Floor - North Side)

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• Access View
  • The toilet surveyed is located on the first floor, on the north side of the shopping centre.
  • The distance from the north lift is 8m.
  • The most accessible route to the toilet has a lift and step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 77cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 152cm (width) x 254cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 86cm (from the side of the toilet pan).
  • There is a wall sensor flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 91cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 92cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 143cm from the floor.
  • The walls and floor visual contrast varies between low and high.