Access Guide
Summary
- This McDonald's is located on Camden High Street between Camden Town station and Mornington Crescent station.
Getting Here
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By Road
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- Camden High Street connects with Chalk Farm Road/Haverstock Hill (A502) to the north west and Kentish Town Road to the north.
To the south it connects with the Euston Road (A501) via the Hampstead Road or Eversholt Street.
Camden High Street is in the Ultra-Low Emission Zone (charges apply at all times for non-compliant vehicles). - Parking in the area is limited and visitors are encouraged to use public transport.
There are Blue Badge bays located on Camden High Street and Standard parking bays available on Greenland Street. There is a public car park within 200m located on Pratt Street. The car park is called Curnock Estate Car Park. - For more information on Blue Badge parking in the Borough of Camden please click here (opens new tab).
- Camden High Street connects with Chalk Farm Road/Haverstock Hill (A502) to the north west and Kentish Town Road to the north.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- Bus routes 88 and 274 are the closest to the venue. All London buses have ramp access and dedicated spaces for wheelchair users.
- For more information on TfL bus routes in this area please click here (opens new tab).
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By Train
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- The nearest Railway Station is Euston.
- Euston railway station is suitable for disabled passengers.
Level access is available to all platforms via ramps.
Lifts are provided between the concourse, taxi & car park and London Underground ticket hall. - For more information on facilities at Euston please click here (opens new tab).
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By Underground
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- The nearest underground station is Camden Town.
- The nearest step-free underground station is Camden Road.
- Camden Town is served by the Northern line.
- For more information on Camden Town please click here (opens new tab).
Opening Times
- Monday 05:00 - 01:45.
- Tuesday 05:00 - 01:45.
- Wednesday 05:00 - 01:45.
- Thursday 05:00 - 01:45.
- Friday 05:00 - 01:45.
- Saturday 05:00 - 01:45.
- Sunday 05:00 - 01:45.
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- There are not mobility aids available.
- There is not a designated place of safety which can be used by people who may feel scared or at risk.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Camden High Street.
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 3 hours only.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Greenland Street.
- Pay by Phone 020 3003 2532 Quote location - 13654 Max Stay 2 Hours.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Pratt Street.
- The name of the car park is Curnock Estate Car Park.
- There is a/are Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Outside Access
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Entrance
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- This information is for the entrance located on Camden High Street.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the opening is 115cm.
Order and Collection
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Self-Service Touchscreens
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- Self-service touchscreens are available for ordering.
- The touchscreen heights are 111cm to 181cm from the floor.
- The lowest height of card machines at the touchscreens is 90cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
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Payment Counter
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- The counter is located at the rear of the restaurant.
- The counter is approximately 9m from the main entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm) .
- There is not a lowered section of the counter.
- Menu types include; picture wall menus, written wall menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is tiles.
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Collection Counter
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- The counter is located at the rear of the restaurant on the left hand side.
- The counter is approximately 9m from the main entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is tiles.
Seating Area (Ground Floor)
- This seating area is located in front of you as you enter the restaurant.
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the highest dining table is 101cm.
- The height between the floor and the underside of the lowest dining table is 72cm.
- The standard height for the underside of dining tables is 75cm.
- There are also high tables, booths, bench seats, stools and high stools.
- All tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is tiles.
- This area does play background music.
- Background music is played at all times.
- The lighting levels are moderate to good.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the left as you enter the restaurant.
- The stairs are approximately 3m from the main entrance.
- The stairs are clearly visible from the entrance.
- At the time of survey (November 2022) the first floor/stairs were closed. The doors shown in photograph 4 will be permanently open when the first floor is open.
- The floors which are accessible by stairs are ground and first.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps are 25cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- The lighting levels at the steps are moderate to good.
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Travelator(s)
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- The lighting levels at the travelator(s) are moderate to good.
Seating Area (First Floor)
- This seating area is located on the first floor.
- The distance between the floor and the underside of the highest dining table is 105cm.
- The height between the floor and the underside of the lowest dining table is 70cm.
- The standard height for the underside of dining tables is 76cm.
- There are also high tables, long tables, booths, bench seats, stools and high stools.
- All tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is tiles.
- This area does play background music.
- Background music is played at all times.
- The lighting levels are moderate to good.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left of the order/collection counter.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the order/collection counter.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 82cm (2ft 8in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Dimensions and Features
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- The dimensions of the accessible toilet are 146cm x 182cm (4ft 9in x 5ft 12in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- The contrast between the toilet roll holder and the wall is medium.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is high.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 86cm (2ft 10in).
- The contrast between the hand dryer and the wall is medium.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 89cm.
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Comments
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- There are two doors to enter the accessible toilet.
- The first door is detailed above.
- The second is a single, manual, light door that opens towards you (pull) as shown in photograph 3.
- The door opening is 83cm.
- There is no lock on the second door.
- There are two doors to enter the accessible toilet.
Standard Toilet(s) (First Floor)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the left as you exit the stairwell.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the stairwell.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
