Access Guide
Summary
- This McDonald's is located on Baker Street between Baker Street station and Crawford Street.
Getting Here
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By Road
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- Baker Street (A41) connects with Marylebone Road (A501) to the north.
At it’s north end, it connects with Park Road (A41).
Crawford Street (B524) crosses Baker Street.
Baker Street is in the Ultra-Low Emission Zone (charges apply at all times for non-compliant vehicles). - Parking in the area is limited and visitors are encouraged to use public transport.
There are both Blue Badge bays and Standard Parking bays available on Baker Street. London Black Cabs can be hailed in any location or summoned by phone. - For more information on Blue Badge parking in the Borough of Westminster please click here (opens new tab).
- Baker Street (A41) connects with Marylebone Road (A501) to the north.
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By Bus
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- There is a bus stop within 150 metres of the restaurant.
- Bus routes 2, 13, 30, 74, 113, 139, 189, 274 travel along this section of Baker Street. It is also served by night bus routes N2, N74 and N113. All London buses have ramp access and dedicated spaces for wheelchair users.
- For more information on TfL routes in the area please click here (opens new tab).
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By Train
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- The nearest Railway Station is London Marylebone.
- London Marylebone has step-free access to all platforms (Category A).
Staff assistance is available on request. The assistance meeting point is at the Customer Information hut on the main concourse. - For more information on facilities at London Marylebone please click here (opens new tab).
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By Underground
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- The nearest underground station is Baker Street.
- The nearest step-free underground station is Bond Street.
- Baker Street is served by the Bakerloo, Circle, Hammersmith and City, Jubilee and Metropolitan lines.
- For more information on Baker Street please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
- There is not a designated place of safety which can be used by people who may feel scared or at risk.
Opening Times
- Monday 05:00 - 23:45.
- Tuesday 05:00 - 23:45.
- Wednesday 05:00 - 23:45.
- Thursday 05:00 - 23:45.
- Friday 05:00 - 23:45.
- Saturday 05:00 - 23:45.
- Sunday 05:00 - 23:45.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Baker Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 205cm x 495cm (6ft 9in x 16ft 3in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 4 hours only.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Baker Street.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Outside Access
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Entrance
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- This information is for the entrance located on Baker Street.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the opening is 97cm.
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Ramp/Slope
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- The ramp/slope is located in the doorway.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 111cm (3ft 8in).
Order and Collection
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Self-Service Touchscreens
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- Self-service touchscreens are available for ordering.
- The touchscreen heights are 111cm to 181cm from the floor.
- The lowest height of card machines at the touchscreens is 87cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
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Payment Counter
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- The counter is located at the rear of the venue.
- The counter is approximately 9m from the main entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm) .
- There is not a lowered section of the counter.
- Menu types include; written wall menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is tiles.
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Collection Counter
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- The counter is located at the rear of the venue on the left hand side.
- The counter is approximately 9m from the main entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is tiles.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left as you enter the venue.
- The stairs are approximately 4m from the main entrance.
- The stairs are clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter the stairwell on the ground floor.
- The floors which are accessible by stairs are ground and first.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps are 26cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on the right going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are moderate to good.
Seating Area (Ground Floor)
- This seating area is located on the ground floor.
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 73cm.
- There are also bench seats.
- All tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is wood.
- This area does play background music.
- Background music is played at all times.
- The lighting levels are moderate to good.
- There are tables and chairs outside the restaurant with barriers around it. The width between the barrier and wall is 87cm The tables are 73cm high. The seating area is delimited by Barrenn.
Seating Area (First Floor)
- This seating area is located on the first floor.
- There is not ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the highest dining table is 109cm.
- The height between the floor and the underside of the lowest dining table is 73cm.
- There are also high tables, booths, bench seats and high stools.
- All tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is tiles and wood.
- This area does play background music.
- Background music is played at all times.
- The lighting levels are moderate to good.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left of the collection counter.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from collection counter.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is medium.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Dimensions and Features
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- The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 89cm (2ft 11in).
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet does not have a backrest or a cistern.
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is medium.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is low.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 86cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is medium.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 84cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on the first floor at the rear of the restaurant.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the other floors.
- The colour contrast between the external toilet door(s) and wall(s) is medium.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
