You are on Summary. Skip to the next section.

Summary

• This McDonald's is located on Charing Cross Road between Tottenham Court Road station and Leicester Square station.

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • Charing Cross Road connects with Tottenham Court Road (A40) to the north and Strand (A4) to the south.
    Shaftesbury Avenue crosses Charing Cross Road (A401).
    Charing Cross Road is located in the Central London Congestion Charge Zone (charges apply Monday – Friday 07:00 – 18:00 and 12:00 – 18:00 Saturday/Sunday and Bank Holidays.
    Charing Cross Road is also in the Ultra-Low Emission Zone (charges apply at all times for non-compliant vehicles).
  • Parking in the area is extremely limited and visitors are encouraged to use public transport.
    There is a public car park within 200m located on Shaftesbury Avenue. The car park is called Q – Park Chinatown. London Black Cabs can be hailed in any location or summoned by phone.
  • For more information on Blue Badge parking in the Borough of Westminster please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the restaurant.
  • Bus routes 14, 19, 24, 29, 38, 176 travel along this section of Charing Cross Road. It is also served by night bus routes N5, N19, N20, N29, N38, N41 and N279. All London buses have ramp access and dedicated spaces for wheelchair users.
  • For more information on TfL routes in the area please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Charing Cross.
  • Charing Cross railway station has step-free access to all platforms. The platforms are on the level and reachable by disabled passengers.
  • For more information on facilities at Charing Cross please click here (opens new tab).
• By Underground View
  • The nearest underground station is Leicester Square.
  • The nearest step-free underground station is Tottenham Court Road.
  • Leicester Square is served by the Northern and Piccadilly lines.
  • For more information on Leicester Square please click here (opens new tab).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 23:30.
• Tuesday 07:00 - 23:30.
• Wednesday 07:00 - 23:30.
• Thursday 07:00 - 23:30.
• Friday 07:00 - 00:00.
• Saturday 07:00 - 00:00.
• Sunday 07:00 - 23:00.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are not mobility aids available.
• There is not a designated place of safety which can be used by people who may feel scared or at risk.

You are on Public Parking. Skip to the next section.

Public Parking

Collapse all Expand all

• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Shaftesbury Avenue.
  • The name of the car park is Q Park - Chinatown.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located on Charing Cross Road.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 174cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 109cm.
• Ramp/Slope View
  • The ramp/slope is located between the first and second door.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are moderate to good.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located on the corner of Charing Cross Road and Shaftesbury Avenue.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • This entrance is only open from 11:00 am each day.
    It is closed when it is raining outside.
• Ramp/Slope View
  • The ramp/slope is located in front of the door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The width of the ramp/slope is 136cm (4ft 6in).

You are on Order and Collection. Skip to the next section.

Order and Collection

Collapse all Expand all

• Self-Service Touchscreens View
  • Self-service touchscreens are available for ordering.
  • The touchscreen heights are 108cm to 178cm from the floor.
  • The lowest height of card machines at the touchscreens is 87cm.
  • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
  • The height of the tent card rack is 125cm.
• Payment Counter View
  • The counter is located on the left hand side of the restaurant.
  • The counter is approximately 6m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm) .
  • There is not a lowered section of the counter.
  • Menu types include; written wall menus and picture wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is tiles.
• Collection Counter View
  • The counter is located straight ahead as you enter the restaurant.
  • The counter is approximately 7m from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm) .
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is tiles.

You are on Seating Area (Ground Floor). Skip to the next section.

Seating Area (Ground Floor)

• This seating area is located on the ground floor.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The distance between the floor and the underside of the highest dining table is 106cm.
• The height between the floor and the underside of the lowest dining table is 72cm.
• There are also high tables, armchairs, bench seats and high stools.
• All tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The type of flooring in this area is tiles.
• This area does play background music.
• Background music is played at all times.
• The lighting levels are moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right of the collection counter.
  • The stairs are approximately 6m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are Ground and lower ground.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 25cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are moderate to good.

You are on Seating Area (Lower Ground Floor). Skip to the next section.

Seating Area (Lower Ground Floor)

• This seating area is located on the lower ground floor.
• The distance between the floor and the underside of the highest dining table is 106cm.
• The height between the floor and the underside of the lowest dining table is 71cm.
• There are also high tables, armchairs, booths, bench seats, stools and high stools.
• All tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• The type of flooring in this area is tiles.
• This area does play background music.
• Background music is played at all times.
• The lighting levels are moderate to good.
• There is a raised section to the far right hand side.

You are on Step(s) (Lower Ground Floor). Skip to the next section.

Step(s) (Lower Ground Floor)

• There is a/are step(s) located to the right of the lower ground seating area.
• The step(s) is/are used to access the raised seating area.
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 17cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 24cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located on the far right hand side of the restaurant.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the order/collection counter.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 185cm x 253cm (6ft 1in x 8ft 4in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 116cm (3ft 10in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest.
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is low.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is low.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 122cm and 138cm from the floor.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm (3ft 3in).
  • The contrast between the hand dryer and the wall is low.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 89cm.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located on the far right hand side of the restaurant.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Lower Ground Floor). Skip to the next section.

Standard Toilet(s) (Lower Ground Floor)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located to the right as you face the stairs.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the stairs.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.