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McDonald's

36-42 Kingsland High Street , London, E8 2JP

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Access Guide

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Summary

  • This McDonald's is located on Kingsland High Street between Dalston Kingsland station and Dalston Junction station.

Getting Here

Opening Times

  • Monday 05:00 - 02:15.
  • Tuesday 05:00 - 02:15.
  • Wednesday 05:00 - 02:15.
  • Thursday 05:00 - 02:15.
  • Friday 05:00 - 02:15.
  • Saturday 05:00 - 02:15.
  • Sunday 05:00 - 02:15.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Public Parking

Outside Access

  • Entrance View
    • This information is for the entrance located on Kingsland Road.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the opening is 105cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located immediately after the door.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Order and Collection

  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreen heights are 111cm to 181cm from the floor.
    • The lowest height of card machines at the touchscreens is 90cm.
    • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
    • The height of the tent card rack is 130cm.
  • Payment Counter View
    • The counter is located at the rear of the restaurant.
    • The counter is approximately 10m from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is medium height (77cm - 109cm) .
    • There is not a lowered section of the counter.
    • Menu types include; online menus, picture wall menus, menu boards and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is tiles.
  • Collection Counter View
    • The counter is located at the rear of the restaurant on the right hand side.
    • The counter is approximately 10m from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is medium height (77cm - 109cm) .
    • There is not a lowered section of the counter.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is tiles.

Seating Area (Ground Floor)

  • This seating area is located on the ground floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the highest dining table is 111cm.
  • The height between the floor and the underside of the lowest dining table is 71cm.
  • There are also high tables, booths, stools and high stools.
  • All tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is tiles.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • This area does play background music.
  • Background music is played at all times.
  • The lighting levels are moderate to good.
  • There are two steps to the right as you enter the restaurant as shown in photograph 4.
    These steps lead up to a small seating area as shown in photographs 5 and 6.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right as you enter the restaurant.
    • The stairs are approximately 4m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are ground and first.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 24cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.

Order and Collection (First Floor)

  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreen heights are 111cm to 181cm from the floor.
    • The lowest height of card machines at the touchscreens is 90cm.
    • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
    • The height of the tent card rack is 130cm.
  • Collection Counter View
    • The counter is located on the ground floor.

Seating Area (First Floor)

  • This seating area is located on the first floor.
  • The distance between the floor and the underside of the highest dining table is 102cm.
  • The height between the floor and the underside of the lowest dining table is 72cm.
  • There are also high tables, booths, bench seats and high stools.
  • All tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is tiles.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • This area does play background music.
  • Background music is played at all times.
  • The lighting levels are moderate to good.

Entrance (Outdoor Eating Area - First Floor)

  • Entrance View
    • This information is for the entrance located at the front of the restaurant on the first floor.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 90cm.
  • Step(s) View
    • The step(s) is/are located in front of the door.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • The depth of the steps are 25cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right of the order/collection counter.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff on the restaurant floor.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is medium.
    • The door does not have a horizontal grab rail.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 154cm x 170cm (5ft 1in x 5ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 86cm (2ft 10in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a backrest.
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 86cm (2ft 10in).
    • The contrast between the toilet roll holder and the wall is high.
    • The lighting levels are moderate to good.
    • The contrast between the walls and floor is low.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm (3ft 1in).
    • The contrast between the hand dryer and the wall is medium.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 82cm.
  • Comments View
    • There are two doors to access the Accessible Toilet.
    • The first door is detailed above.
    • The second door is a single, manual easy to open door that opens towards you (pull) as shown in photograph 3.
    • The door opening is 87cm.
    • There is no lock on this door.
    • There is a horizontal grab rail that has a good colour contrast.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the left of the order/collection counter.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 11m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
    • There are three shared cubicles available.

Standard Toilet(s) (First Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the rear of the restaurant on the first floor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 7m from the stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.