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McDonald's

48 Leicester Square, London, WC2H 7LU

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Access Guide

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Summary

  • This McDonald's is located on Leicester Square between Leicester Square station and Piccadilly Circus station.

Getting Here

Opening Times

  • Monday 05:00 - 02:45.
  • Tuesday 05:00 - 02:45.
  • Wednesday 05:00 - 02:45.
  • Thursday 05:00 - 02:45.
  • Friday 05:00 - 02:45.
  • Saturday 05:00 - 02:45.
  • Sunday 05:00 - 02:45.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Whitcombe Street.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 535cm (6ft 7in x 17ft 7in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 4 hours only.
    • This parking is shown in photographs 1 - 4.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Old Compton Street.
    • Pay by phone: 0202 7125 9090
      By text 07860 022 205
      Quoting location: 7023
      Maximum stay is 4 hours and no return within 1 hour.
      This parking is shown in photographs 5 - 7.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Whitcombe Street.
    • The name of the car park is Q Park - Leicester Square.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • This car park is shown in photograph 8.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Additional Public Parking Information View

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The barriers contrast visually with the paving.
    • Photographs 1 - 4 show the approach from the right hand side of the entrance.
      Photographs 5 - 7 show the approach from the left hand side of the entrance.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is a level landing at the top of the ramp/slope.

Outside Access

  • Entrance View
    • This information is for the entrance located on Leicester Square.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the opening is 87cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Order and Collection

  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreen heights are 111cm to 181cm from the floor.
    • The lowest height of card machines at the touchscreens is 126cm.
    • The touchscreens have tent cards which you can use to get food and drink delivered to tables.
    • The height of the tent card rack is 125cm.
  • Payment Counter View
    • The counter is located at the rear of the restaurant.
    • The counter is approximately 10m from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is medium height (77cm - 109cm) .
    • There is not a lowered section of the counter.
    • Menu types include; picture wall menus, online menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is tiles.
  • Collection Counter View
    • The counter is located at the rear of the restaurant.
    • The counter is approximately 9m from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is medium height (77cm - 109cm) .
    • There is not a lowered section of the counter.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is tiles.

Seating Area (Ground Floor)

  • This seating area is located on the ground floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The distance between the floor and the underside of the highest dining table is 109cm.
  • The height between the floor and the underside of the lowest dining table is 71cm.
  • The standard height for the underside of dining tables is 74cm.
  • There are also high tables, armchairs and high stools.
  • The surface height of the lowest table is 73cm.
  • The surface height of the highest table is 116cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is tiles and wood.
  • This area does play background music.
  • Background music is played at all times.
  • The lighting levels are moderate to good.
  • There is priority seating on the left hand side of the restaurant as shown in photographs 4 and 5.
    There is outdoor seating available as shown in photographs 6 and 7.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left as you enter the restaurant.
    • The stairs are approximately 4m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are ground and lower ground.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 25cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left of the collection counter.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the order/collection counter.
    • There is no signage on or near the toilet door.
    • The contrast between the external door and wall is medium.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is medium.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is medium.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 152cm x 245cm (4ft 12in x 8ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 56cm (1ft 10in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a backrest.
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 93cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is medium.
    • The lighting levels are moderate to good.
    • The contrast between the walls and floor is low.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 183cm from the floor.
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 89cm (2ft 11in).
    • The contrast between the hand dryer and the wall is medium.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 96cm.

Standard Toilet(s) (Lower Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the lower ground floor.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 4m from the stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.