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ME+EM Brook Street

32 Brook Street, Mayfair, London, W1K 5DL

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Access Guide

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Opening Times

  • Monday 10:00 - 18:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 18:00.
  • Friday 10:00 - 18:00.
  • Saturday 10:00 - 18:00.
  • Sunday 12:00 - 18:00.

Public Transport

  • There is not a bus stop within approximately 150m of the venue.
  • The nearest bus stop is located on Oxford Street.
  • The nearest bus stop is approximately 375 metres from the store.
    Buses stop on both sides of the road, providing services to destinations across London.
  • The nearest train station is London Charing Cross.
  • For more information on London Charing Cross Station please click here (opens new tab).
  • London Charing Cross Station is approximately 1.2 miles away, served by Southeastern Railway.
    There is a direct service to several destinations in south-east London, Kent, and East Sussex.
  • The nearest underground/overground station is Bond Street.
  • Bond Street Station is approximately 220 metres away.
    It is served by the Elizabeth Line, Central Line and Jubilee Line.

Public Parking

  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Brook Street.
    • Parking is limited to 4 hours and chargeable at all times. Payment is by phone only, please see signage for details.
  • Public Car Park View
    • There is not a car park for public use within approximately 200m (219yd).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include: large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Outside Access

  • Entrance View
    • This information is for the entrance located on Brook Street, at the junction with South Molton Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'ME+EM'.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 131cm.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located at the threshold of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 24cm.

Shop

  • The majority of aisle widths are 150cm+.
  • The type of flooring is carpet and wood.
  • There is low colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • The till(s) is/are located diagonally to the right as you enter the store.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 105cm.
  • There is not a lowered section at the till(s).
  • There is not a hearing assistance system at the till(s).

Fitting Room(s)

  • The standard fitting room(s) is/are located immediately to the left as you enter the store, and also to the rear left of the store.
  • There is/are 3 standard fitting room(s) within ME+EM.
  • There is step free access to the standard fitting room(s).
  • The fitting room(s) is/are not clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).
  • Comments View
    • There are curtains to access the fitting rooms. Curtains are permanently held open whenever a fitting room is vacant.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.