Access Guide

Search Access Guide

Opening Times

There is a bus stop within approximately 150m of the venue.
The nearest bus stop is located on Westbourne Grove.
The nearest bus stop is located outside the store.
Bus 23 provides a direct service to Temple and Westbourne Park.
The nearest train station is London Paddington.
For more information on London Paddington Station please click here (opens new tab).
London Paddington Station is approximately 1.2 miles away. It is served by Great Western Railway, the Elizabeth Line and Heathrow Express.
There are direct trains from here to a range of destinations across South-West and Central England, South Wales, East and West London, and the Home Counties.
The nearest underground/overground station is Notting Hill Gate.
Notting Hill Gate Underground Station is approximately 0.5 miles away. It is served by the District, Circle and Central lines.

On Street Standard Parking View
- Standard on street parking is available.
- The standard on street parking is located on Westbourne Grove.
- There are several marked parking bays on the north side of Westbourne Grove with varying dimensions.
  Parking is limited to 2 hours and chargeable from 08:30-18:30 Monday to Friday, and 08:30-13:30 on Saturdays.
  Payment is by phone only. Please see signage for details. Parking on the south side of Westbourne Grove and on most side streets in the vicinity is restricted to permit holders only.
Public Car Park View
- There is not a car park for public use within approximately 200m (219yd).
Drop-off Point(s) View
- There is not a/are not clearly marked drop-off point(s).

There is a member of staff available for help and assistance.
There is not a member of staff trained in British Sign Language.
British Sign Language interpreters cannot be provided on request.
The alternative formats documents can be provided in include: large print on request.
There is not an assistance dog toilet or toileting area at the venue/nearby.
Water bowls for assistance dogs are available.
There are not mobility aids available.
There is not a designated place of safety which can be used by people who may feel scared or at risk.

Entrance View
- This information is for the entrance located at the front of the store, on Westbourne Grove.
- The entrance area/door is clearly signed.
- This entrance is signed with 'ME+EM'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the opening is 70cm.
- There is a member of staff available for assistance at this entrance.
Comments View
- The shop front is enclosed by iron railings. There is an access gate which is permanently held open whenever the shop open, with an opening width of 102cm.

The majority of aisle widths are 150cm+.
The type of flooring is carpet and wood.
There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
There is high colour contrast between the walls and floor in all areas.
The lighting levels are moderate to good.
Music is played everywhere.
The till(s) is/are located straight ahead and on the left as you enter the store.
There is step-free access to the till(s).
There is a clear unobstructed route to the till(s).
The till(s) is/are not clearly signed.
There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
The till(s) is/are placed in front of a plain background.
The lighting levels at the till(s) are moderate to good.
The chip & pin card machines are accessible from the till(s).
The height of the till(s) is/are 107cm.
There is not a lowered section at the till(s).
There is not a hearing assistance system at the till(s).

The standard fitting room(s) is/are located diagonally to the right beyond the till as you enter the store (2 fitting rooms), and also straight ahead down the stairs as you enter the store (4 fitting rooms).
There is/are 6 standard fitting room(s) within ME+EM.
There is step free access to the standard fitting room(s).
The fitting room(s) is/are not clearly signed.
There is a chair/stool/changing bench in the standard fitting room(s).

Comments View
- There is step-free access to 2 of the fitting rooms, but stepped access to the other 4.
- There are curtains to access the fitting rooms. Curtains are permanently held open whenever a fitting room is vacant.

There is a/are step(s) located straight ahead as you enter the store.
The step(s) is/are used to access the standard fitting rooms and the steps down to the staff area on the lower ground floor.
There is/are 9 step(s).
The step(s) is/are clearly marked.
The height of the step(s) is/are between 15cm and 18cm.
The height of the step(s) is/are 17cm.
The depth of the step(s) is/are not between 30cm and 45cm.
The depth of the steps are 28cm.
There is a/are handrail(s) at the step(s).
The handrail(s) is/are on the left going down the step(s).
Handrails are not at the recommended height (90cm-100cm).
Handrails do cover the flight of stairs throughout its length.
Handrails are easy to grip.
Handrails do not extend horizontally beyond the first and last steps.
The lighting levels at the step(s) are moderate to good.