You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • From the M62 - Follow the M62 westwards until it comes to an end. At this point keep right and follow the signs for the ring road and the A5058. Continue on this road for approximately half a mile until you reach a pelican crossing. Immediately after this take a sharp right and go in the opposite direction on the carriageway. After 500 metres turn left into Thomas Drive and then, after a short distance, take the first left onto the main hospital site. The Broadoak Unit will be on the left and a multi-storey car park will be on the right. From the Wirral: Join the M53/A59 and follow the signs for Liverpool and the Mersey Tunnel. Go through the Kingsway tunnel. On exiting the tunnel, keep right and follow the road, then follow signs first for the Alder Hey Children's Hospital, then for the M62. Carry on following this road until you see signs for the A5058 ring road and Broad Green Hospital. Follow this and join the ring road. continue on this road for approximately half a mile until you reach a pelican crossing. Immediately after this take a sharp right and go in the opposite direction on the other carriageway. After 500 metres turn left into Thomas Drive and then, after a short distance take the first left onto the main hospital site. At this point the Broadoak Unit will be observed on the left and a multi-storey car park on the right.
  • The venue has no on-site parking, however, there is a public multi-storey car park across the road.
• By Bus View
  • The nearest bus stop is 160m away on Thomas Drive. It provides directs services to and from Liverpool City Centre, Warrington, Fazakerley, and Huyton. The bus stop is served by bus numbers 7, 102, 204, and 239.
• By Train View
  • The nearest train station is Broad Green and is half a mile away. This train station provides direct services to and from Liverpool Lime Street, Manchester Piccadilly, Manchester Airport, Blackpool North, Wigan North Western, and Preston.
• Useful Links View
  • Arriva Bus.
  • To view the web page described above click here (opens in new tab).
  • Stagecoach Bus.
  • To view the web page described above click here (opens in new tab).
  • Broad Green Train Station.
  • To view the web page described above click here (opens in new tab).
  • Northern Railway.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print and different languages.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Broadgreen Hospital multi-storey car park.
  • The car park is located opposite the venue on South Road.
  • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Please click here for more information on parking.
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Broadgreen Hospital has two other car parks - car park F and car park H. Blue Badge bays are available within these car parks. Please click the car park link above for further information regarding these car parks.

You are on Outside Access (Broadoak Unit Entrance). Skip to the next section.

Outside Access (Broadoak Unit Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 115cm (3ft 9in).
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 107cm.
• Comments View
  • There is a third entrance door immediately after the reception desk.
    
  • This is a single door that opens automatically.
    
  • The opening is 105cm wide.
    .

You are on Reception. Skip to the next section.

Reception

Collapse all Expand all

• Reception View
  • The reception point is located to the right as you enter the building.
  • The reception point is approximately 7m (7yd 1ft) from the Broadoak Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/04/2022.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and single seats with armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are moderate to good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage does not include pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Amenities. Skip to the next section.

Amenities

Collapse all Expand all

• ATM Machines View
  • There is not an/are not ATM machine(s) available.
• Public WiFi View
  • Free public WiFi is available at the hospital.
  • The free 'NHS WiFi' is available throughout the hospital for both patients and visitors to use.
• TV Pre-Payment Machines View
  • There are no TV pre-pay machines for patients.

You are on Fitness Suite (Gym). Skip to the next section.

Fitness Suite (Gym)

Collapse all Expand all

• Access to Fitness Suite View
  • The fitness suite is located at the end of the ground floor corridor directly opposite the entrance.
  • The fitness suite is 48m (52yd 1ft) from the Broadoak Unit entrance.
  • There is level access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The doors are heavy.
  • The opening is 88cm (2ft 11in) wide.
• IFI Accredited Fitness Suite View
  • IFI equipment includes rowing machine.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Room / Area (Family Room). Skip to the next section.

Room / Area (Family Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Family Room.
• The room / area is approximately 18m from the Broadoak Unit entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

You are on Room / Area (Sanctuary). Skip to the next section.

Room / Area (Sanctuary)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Sanctuary.
• The room / area is approximately 23m from the Broadoak Unit entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Washroom (Shower - Sanctuary Room). Skip to the next section.

Washroom (Shower - Sanctuary Room)

Collapse all Expand all

• Washroom Details View
  • The washroom surveyed has a shower and a wash basin.
  • There is/are 1 washroom(s) of this type in the area.
  • The washroom surveyed is located within the Sanctuary Room.
  • The washroom surveyed is approximately 2m from the Sanctuary Room entrance.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The width of the door opening is 90cm (2ft 11in).
  • The dimensions of the washroom are 195cm x 156cm (6ft 5in x 5ft 1in).
  • There is not an emergency pull cord alarm.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 84cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 109cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 99cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is not a wheel in shower.
  • The shower head height is fixed.
  • The height of the shower head is 103cm (3ft 5in).
  • The shower control type is sensor.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
  • The shower tray is accessed via a shallow step.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.
• Comments View
  • There is no door into the washroom area, only a curtain separates it from the rest of the Sanctuary Room.
  • This washroom is provided so that Muslims can wash before prayer.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located straight ahead and then to the right after entering the building.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 24m (26yd 9in) from the Broadoak Unit entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The external lift control is 116cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 128cm (4ft 2in).
• The dimensions of the lift are 160cm x 236cm (5ft 3in x 7ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located near the Broadoak Unit entrance, just off the main reception area.
  • This accessible toilet is approximately 16m (17yd 1ft) from the Broadoak Unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 197cm x 190cm (6ft 6in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 94cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm (4ft 3in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 99cm.
  • The shelf is not located where it is reachable.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 88cm (2ft 11in).
  • The contrast between the hand dryer and the wall is poor.

You are on Standard Toilet(s) (Reception). Skip to the next section.

Standard Toilet(s) (Reception)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located ahead as you enter the Broadoak Unit.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 18m from the Broadoak Unit entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Location of Toilet / Changing Facilities. Skip to the next section.

Location of Toilet / Changing Facilities

• Accessible toilet facilities are located just off the reception area, close to the main entrance.
• Shared standard toilet facilities are located just off the reception area, close to the main entrance.