You are on Overview (Broadoak Unit). Skip to the next section.

Overview (Broadoak Unit)

Collapse all Expand all

• About View
  • This is a community mental health unit.
  • Services available in the venue include: mental health inpatient wards, a cafe, a gym, occupational therapy unit, and a health and wellbeing centre.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a public car park nearby.
  • The name of the nearest car park is Broadgreen Hospital multi-storey car park.
  • View information on Broadgreen Hospital multi-storey car park (opens new tab) .
  • The nearest train station is Broad Green.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via a very easy slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Level 1 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located on the corridor ahead after entering the Broadoak Unit.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print and different languages.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: a pay phone, phone charging points and Wi-Fi.

You are on Toilet and Changing Facilities (Broadoak Unit). Skip to the next section.

Toilet and Changing Facilities (Broadoak Unit)

Collapse all Expand all

• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in reception and next to the Lazy Dazy café.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared toilet facilities are located in reception.
  • The male and female toilet facilities are located ahead along the corridor after entering the Broadoak Unit.

You are on Parking (Broadoak Unit). Skip to the next section.

Parking (Broadoak Unit)

Collapse all Expand all

• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 124cm.
  • The nearest designated bay is 9m from the main entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders and permit holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located across the main road from the Broadoak Unit.
  • The name of the car park is Broadgreen Hospital multi-storey car park.
  • Designated Blue Badge parking bays are not available in the car park.

You are on Entrance (Broadoak Unit - Main entrance). Skip to the next section.

Entrance (Broadoak Unit - Main entrance)

• This entrance is located at the front of the Broadoak Unit building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is an intercom at a height of 116cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 174cm.
• The doors have a low visual contrast.
• There is a second single automatic door.
• The second door opens by sliding.
• The width of the opening is 106cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.
• There is a third automatic door at this entrance into the building. This slides automatically, is 103cm wide and has poor colour contrast.
  The third door into the building will only be opened by reception staff after visitors have passed through the second door and it has closed, and vice versa for exiting.

You are on Reception (Broadoak Unit). Skip to the next section.

Reception (Broadoak Unit)

• The reception is located on the right as you enter, between the second and third entrance doors.
• The distance from the Broadoak Unit - main entrance is 2m.
• There is step-free level access to reception.
• The height of the reception desk is 79cm.
• There is not a lowered section at the desk.
• The reception has glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is background noise in this area which varies depending on the time of day.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, armchairs and benches.
• Furniture available in this area includes: tables and coffee tables.
• Some seating and tables are fixed.

You are on Getting Around (Broadoak Unit). Skip to the next section.

Getting Around (Broadoak Unit)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Sanctuary). Skip to the next section.

Room (Sanctuary)

• The room is located on the left of the corridor ahead as you enter the Broadoak Unit.
• The distance from the Broadoak Unit - main entrance is 15m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and armchairs.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• Additional facilities/services include: ritual washing facilities.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Seminar Room 1). Skip to the next section.

Room (Seminar Room 1)

• The room is located on the left of the corridor ahead as you enter the Broadoak Unit.
• The distance from the Broadoak Unit - main entrance is 19m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .
• Lighting levels were even at the time of the survey.

You are on Room (Seminar Room 2). Skip to the next section.

Room (Seminar Room 2)

• The room is located on the left of the corridor ahead as you enter the Broadoak Unit.
• The distance from the Broadoak Unit - main entrance is 25m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request .
• The doors open inwards.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and sofas.
• Furniture available in the room includes: tables.
• The tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the time of day.
• Lighting levels were even at the time of the survey.
• There is a pool table at a height of 83cm.

You are on Room (Family Room). Skip to the next section.

Room (Family Room)

• The room is located along the corridor to the right after entering the Broadoak Unit.
• The distance from the Broadoak Unit - main entrance is 9m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: sofas.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles, a water dispenser and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Assessment Room 1). Skip to the next section.

Room (Assessment Room 1)

• The room is located along the right-hand corridor after entering the Broadoak Unit.
• The distance from the Broadoak Unit - main entrance is 15m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and armchairs.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• There is a second identical assessment room to the left of the one surveyed.

You are on Gym. Skip to the next section.

Gym

• The gym is located at the end of the corridor ahead after entering the Broadoak Unit.
• There is step-free level access into the gym.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 87cm.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed when open.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Seating available in this area includes: benches.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead, then to the right after entering the Broadoak Unit.
• The distance from the Broadoak Unit - main entrance is 16m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• Levels 0 and 1 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 126cm.
• The internal dimensions of the lift are 154cm (width) x 237cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located ahead then off to the right as you enter the Broadoak Unit.
• Levels 0 and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located ahead as you enter the Broadoak Unit.
  • The distance from the Broadoak Unit - main entrance is 9m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 199cm (width) x 191cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 131cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 97cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 91cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Opposite Lazy Dazy Cafe). Skip to the next section.

Toilet with Adaptations (Opposite Lazy Dazy Cafe)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located opposite the Lazy Dazy Café.
  • The distance from the Broadoak Unit - main entrance is 53m.
  • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a sliding bolt lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 218cm (width) x 154cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 83cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 101cm (from the side of the toilet pan).
  • There is a lever flush on the right transfer side.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have varying visual contrasts.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • The wash basin has a twist/turn tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 104cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 124cm from the floor.
  • There is not a hand dryer.
  • There is a push button emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.