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Clock View Hospital - Main Building

2a Oakhouse Park, Walton, Liverpool, Merseyside, L9 1EP

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Access Guide

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Overview (Clock View Hospital - Main Building)

Toilet and Changing Facilities (Clock View Hospital - Visitors)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the main hospital corridor after reception using the right hand entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female toilet facilities are located in the entrance foyer to Alt and Newton wards.
    • The male and female toilet facilities are located in the entrance lobby to Irwell and Morris wards.
    • The female toilet facilities are located on the corridor beyond the left hand entrance to the hospital from reception.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations on the main corridor.

Toilet and Changing Facilities (Clock View Hospital - Patients)

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • Toilets with adaptations are located in the Health and wellbeing clinic, and on the Morris, Irwell, Alt and Newton wards.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female toilet facilities are located in the side rooms.

Parking (Clock View Hospital)

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac, cobbles and block paving.
    • There are 7 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 115cm.
    • The nearest designated bay is 34m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the main building.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 138cm.
  • There is a key fob/card reader at a height of 126cm.
  • The intercom is used between 22:00 and 7:00.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 121cm.
  • The door has a medium visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 134cm.
  • The second door has a medium visual contrast.
  • There is step-free level access as you enter.

Entrance (Rear Secure Entrance)

  • This entrance is located at the rear of the hospital building.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 110cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 88cm.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors, however one door is locked or bolted.
  • The locked door can be opened on request .
  • The second set of doors open away from you.
  • The width of the opening is 88cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception (Clock View)

  • The reception is located ahead from the main entrance.
  • The distance from the main entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 107cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows, patterned/distracting backgrounds and a television.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this area includes: tables and coffee tables.

Entrance (Reception to Hospital - Left Side)

  • This entrance is located after the main entrance to the left of the reception counter.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 120cm.
  • There is an airlock door system at this entrance.
    The doors are activated by the receptionist.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 96cm.
  • The door has a medium visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 95cm.
  • The second door has a medium visual contrast.
  • The minimum width between the security barriers is 95cm.
  • There is step-free level access as you enter.

Entrance (Reception to Hospital - Right Side)

  • This entrance is located after the main entrance to the right of the reception counter.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 105cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 95cm.
  • The door has a medium visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 97cm.
  • The second door has a medium visual contrast.
  • The minimum width between the security barriers is 98cm.
  • There is step-free level access as you enter.

Getting Around (Clock View Hospital)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and automatic doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: benches.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Family Room)

  • The room is located on the ground floor on the left after the reception to hospital - left side entrance.
  • The distance from the reception to hospital - left side entrance is 5m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles, a play area and a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Outdoor Spaces (Decked Area Family Room)

  • The following is available in this area: a decked area accessed from the family room, with seating.
  • Outdoor areas consist of decking.
  • There is step-free level access throughout all areas.

Eating and Drinking (Tick Tock Café)

  • Location and Service View
    • On the ground floor ahead from the reception to hospital - right side entrance.
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the rear of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Entrance (Tick Tock Café Courtyard Seating Area)

  • This entrance is located to the right of the Tick Tock Café.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 78cm.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Outdoor Spaces (Courtyard Adjacent To The Tick Tock Café)

  • The following is available in this area: additional seating area for the Tick Tock Café.
  • Outdoor areas consist of bonded gravel.
  • There is step-free level access throughout all areas.

Entrance (Multi Faith Room Corridor)

  • This entrance is located on the ground floor to the left after the reception to hospital - left side entrance.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 87cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is step-free level access as you enter.

Room (Multi Faith Room - Sanctuary)

  • The room is located ahead from the faith room corridor entrance.
  • The distance from the multi faith room corridor entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests, armchairs and benches.
  • Furniture available in the room includes: high tables.
  • Some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: ritual washing facilities.
  • There may be background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

Entrance (Arts and Craft Corridor)

  • This entrance is located on the ground floor ahead from the reception to hospital - right side entrance.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a key lock at a height of 95cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 75cm.
  • The door has a medium visual contrast.
  • There is step-free level access as you enter.

Consultation / Medical Room (Arts and Craft Therapy Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Arts and Craft Room.
  • The room is located to the right from the arts and craft corridor entrance.
  • The most accessible route to the room has step-free level access.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Expressive Arts)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Expressive Arts.
  • The room is located on the ground floor to the left from the entrance to the health and wellbeing clinic.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Kitchen (ADL Kitchen)

  • The kitchen is located to the left from the Arts and Craft Corridor entrance.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 79cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a medium visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is available with a clear knee recess.
  • The lowered work surface is 76cm from the floor.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge freezer, a microwave, a kettle and a toaster.
  • Seating available in the kitchen includes: chairs with armrests.
  • Furniture available in the kitchen includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.

Outdoor Spaces (Courtyard Areas)

  • The following is available in this area: gardens.
  • Outdoor areas consist of block paving and bonded gravel.
  • There are footpaths throughout.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are seats situated along the paths for people to rest.
  • The paths have narrow gaps.

Toilet with Adaptations (Main Corridor)

  • Location and Access View
    • The toilet surveyed is located on the main corridor after the reception to hospital - right side entrance.
    • The distance from the reception to hospital - right side entrance is 8m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 218cm (width) x 182cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 144cm (from the side of the toilet pan).
    • There is a wall sensor flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is not a toilet roll holder.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 115cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 128cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.

Lift (Lift)

  • The lift surveyed is located on the right after the reception to hospital - left side entrance.
  • The distance from the reception to hospital - left side entrance is 5m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 154cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were low at the time of the survey.

Stairs (Stairs to Tribunal Room)

  • The stairs surveyed are located on the right after the reception to the hospital entrance.
  • There is a single manual door to access the stairwell.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (Tribunal Room)

  • The room is located on the first floor.
  • The distance from the lift is 32m.
  • The most accessible route to the room has a lift, step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (First Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor to the right from the lift.
    • The distance from the lift is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 223cm (width) x 185cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 150cm (from the side of the toilet pan).
    • There is a wall sensor flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 85cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were low at the time of the survey.