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Getting Here

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• By Road View
  • The centre is located to the south of the M62 on Roseheath Drive.
    Exit the M62 at junction 6 heading southbound on the M57/A5300/Knowsley express way.
    At the roundabout take the third exit onto the A562 heading westbound.
    Continue along the A562 for approximately 2 miles and turn right onto Leather's Lane.
    On Leather's Lane take the second right (Roseheath Drive) and the centre is located on the left hand side.
  • There are both Blue Badge and standard bays available at the centre.
• By Bus View
  • The nearest bus stop is located on Leather's Lane (Stop C) which is less than 0.1 miles from the clinic.
    The bus stop is serviced by the following buses: 3, 3A, 79, 188 and the 217).
• By Train View
  • The nearest station is Mersey Rail at Hunts Cross.
    The nearest National Rail station is Halewood.
    The station is located approximately 0.4 miles from the clinic. National Rail services are provided at this station.
• Useful Links View
  • Arriva Bus Service.
  • To view the web page described above click here (opens in new tab).
  • Stagecoach Bus service.
  • To view the web page described above click here (opens in new tab).
  • Halewood Rail Station (Northern Rail).
  • To view the web page described above click here (opens in new tab).
  • Halewood Rail Station (National Rail).
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• Home visits services are not available.

You are on Services Available. Skip to the next section.

Services Available

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• Ground View
  • Triage use G01.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 400cm (7ft 10in x 13ft 1in).
  • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 24m (26yd 9in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details View
  • There is a designated drop off point.
  • The drop off point is located at the front of the building.

You are on Outside Access (Walk-in Centre). Skip to the next section.

Outside Access (Walk-in Centre)

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• Entrance Details View
  • This information is for the entrance located to the left of the main entrance to the Halewood Centre.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 118cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 113cm (3ft 8in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 168cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 174cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Comments View
  • The outside doors are automatic but at the time of survey were not working.

You are on Opening Times (Walk-in Centre). Skip to the next section.

Opening Times (Walk-in Centre)

• Monday 08:00 - 21:00.
• Tuesday 08:00 - 21:00.
• Wednesday 08:00 - 21:00.
• Thursday 08:00 - 21:00.
• Friday 08:00 - 21:00.
• Saturday 08:00 - 21:00.
• Sunday 10:00 - 21:00.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead from the Walk in Centre entrance.
  • The reception point is approximately 5m (5yd 1ft) from the Walk in Centre entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 30/05/2022.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.
• Comments View
  • There is a wall mounted information screen on the wall to the right of the reception desk.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 10m from the Walk in Centre entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is wood.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

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• Comments View
  • There is a wall mounted information screen in the waiting area.

You are on Entrance (Treatment/Consulting Rooms). Skip to the next section.

Entrance (Treatment/Consulting Rooms)

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• Entrance Details View
  • This information is for the entrance located to the left from the entrance to the Walk in Centre.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 145cm (4ft 9in).
  • There is a door release button when exiting.
  • The height of the door release button is 111cm (3ft 8in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 96cm.

You are on Inside Access (Treatment/Consulting Rooms Corridor). Skip to the next section.

Inside Access (Treatment/Consulting Rooms Corridor)

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate and wood.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are moderate to good.

You are on Consultation / Treatment Room (Triage). Skip to the next section.

Consultation / Treatment Room (Triage)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Triage/G01.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Bay 2). Skip to the next section.

Consultation / Treatment Room (Bay 2)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Bay 2.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consulting Room). Skip to the next section.

Consultation / Treatment Room (Consulting Room)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room/G03.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 96cm (3ft 2in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consulting Room). Skip to the next section.

Consultation / Treatment Room (Consulting Room)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room/GO2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 96cm (3ft 2in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There is a shower cubicle in the corner of the room.
  • The height of the step into the shower is 19cm.
  • The shower opening is 57cm wide.
  • The shower head is hand held.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead form the Treatment/Consulting Rooms entrance.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Treatment/Consulting Rooms entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Reception.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is light.
  • The width of the accessible toilet opening is 83cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 192cm x 223cm (6ft 4in x 7ft 4in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 123cm (4ft).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, pedal bin and clinical waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 146cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 89cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 88cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 121cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 84cm.
• Comments View
  • The door locks automatically when shut.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Halewood Centre - Health and Wellbeing Services link (new tab) - click here.