Access Guide
Getting Here
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By Road
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- Hartley Hospital is located in Southport on Curzon Road. Travelling on the M6 take exit 26 to join the M58 to Skelmersdale/Liverpool and Southport. At the Orrell Interchange take the 1st exit onto the M58, and at junction 3 take the A570 exit to St. Helens/Southport/Ormskirk. At the roundabout take the 3rd exit onto Rainford Road/A570. At the next roundabout take the 1st exit onto Ormskirk Road/A570. Continue onto St Helens Road and turn left onto Park Road/A570 and continue on Southport Road. The hospital will be on your right.
- The building has its own parking facilities, there are 4 Blue Badge Bays located in front of the main entrance.
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By Bus
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- There is a bus stop outside the hospital. The services available to this bus stop are the 300, 315, 375, 385, 713, and 715.
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By Train
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- The nearest train station to the hospital is Southport Station. From there a taxi or bus ride is needed.
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Useful Links
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- Southport Train Times.
- To view the web page described above click here (opens in new tab).
- Bus Timetable.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are available.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 239cm x 468cm (7ft 10in x 15ft 4in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 26m (28yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Getting To (Dunes Ward)
- Dunes Ward is/are located to the rear of the hospital.
- Access to Dunes Ward is via the main entrance.
- Enter via the hospital main entrance. Turn left and enter through the Pine Ward/Dune Ward entrance that is next to the Main Reception. Follow the corridor and the ward is located on your left.
- There is step free access to Dune Ward.
- Dune Ward is approximately 38m from the Main Entrance.
- There is a/are manual, heavy, double door(s) between the Hospital main entrance and ward and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 127cm (4ft 2in).
- There is an intercom.
- The height of the intercom is 127cm (4ft 2in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 100cm (3ft 3in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 159cm.
Entrance (Dunes Ward/Pine Ward)
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Entrance Details
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- This information is for the entrance located to the right of the main reception.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 170cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 170cm.
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Comments
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- There is a key card reader at 105cm from floor level.
Outside Access (Garden)
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Entrance Details
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- This information is for the entrance located to the right of the ward.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Entrance (Dunes Ward)
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Entrance Details
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- This information is for the entrance located of the main corridor.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm.
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Comments
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- The door is a security door with access by key fob only.
- The security key pad is 105cm high.
- The door is a security door with access by key fob only.
Ward (Dunes Ward)
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Ward Information
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- This is a/an acute admissions ward.
- This is a shared ward.
- There is/are 20 side room(s) available.
- There is/are 20 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm (5ft 3in).
- There is a bell/buzzer.
- The height of the bell/buzzer is 100cm (3ft 3in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 120cm (3ft 11in).
- There is not a door release button when exiting.
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is not sufficient space next to the bed for a mobile hoist to operate.
- There is not room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is not available.
- The visual contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are good.
- The width of the door opening into the ensuite is over 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
- The visual contrast between the walls and the floor in the ensuite is high.
- The lighting levels in the ensuite are good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There is a Changing Places facility for patients on the ward.
- There is an accessible washroom with a wheel in shower for patients on the ward.
- There are accessible toilet facilities for patients on the ward.
- There are washrooms suitable for ambulant disabled patients available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located within the main hospital.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located within the main hospital.
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Visiting Times
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- There are no set visiting times, please contact the ward in advance.
- Protected meal times are between 9:00 to 9:30, 12:00 to 12:30 and 17:30 to 18:00.
Room(s) (Quiet Room)
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Access
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- The room surveyed was Quiet Room.
- Quiet Room is located to the right of the ward.
- There is not wayfinding signage on route to the room(s).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The visual contrast between the external door and wall is high.
- The visual contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door may be difficult for some to open.
- There is not a hearing assistance system for the room(s).
- This room has a desk.
- There is not a red flashing fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- A height adjustable table/bench is not available.
- There is sufficient space for a wheelchair user to turn within the room.
- There is a mixture of seating with and without armrests.
- The type of flooring in the room(s) is vinyl.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- Floor coverings in the room(s) are even with no trip hazards.
- The visual contrast between the walls and floor is high.
- Electric sockets are between 40cm and 100cm (4ft) from floor level.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- The lighting levels are good.
Family Room (Hartley Hospital)
- The family room is located to the left of The Jam Butty café.
- There is step-free access to the family room.
- The family room is clearly signed.
- The door(s) open(s) away from you (push).
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) may be difficult for some to open.
- The width of the door opening is 87cm.
- The type of flooring in the family room is vinyl/laminate.
- There is sufficient space for a wheelchair user to manoeuvre within the family room.
- There is a mixture of chairs with and without armrests.
- There is sufficient space for a wheelchair user to use the seating area.
- There is space for an assistance dog to rest.
- No tables are permanently fixed.
- There is a refreshment counter.
- The height of the counter is 91cm.
- The counter does not have a clear knee recess.
- There is a sink.
- The wash basin tap type is lever.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- There is a water dispenser available.
- There is not a play area or toys/books for a child to play with.
- There is not a hearing assistance system for the room(s).
- Background music is not played in the room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels in the room are good.
Washroom (Assisted Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 2 washroom(s) of this type in the ward.
- The washroom surveyed is located to the right of the ward.
- The washroom surveyed is approximately 40m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 81cm (2ft 8in).
- The dimensions of the washroom are 316cm x 420cm (10ft 4in x 13ft 9in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is not a red flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 144cm from the floor.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 78cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is sensor. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 106cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 106cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are female sanitary disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 144cm.
- The lateral transfer space on the right is 155cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a toilet roll holder.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head height is fixed.
- The height of the shower head is 200cm (6ft 7in).
- The shower control type is twist/turn.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 52cm (1ft 8in).
- There are wall-mounted grab rails available for the shower.
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Bath Details
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- There is not a bath.
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Colour Contrast and Lighting
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- The visual contrast between the external washroom door and wall is low.
- The visual contrast between the internal washroom door and wall is low.
- The visual contrast between the dropdown rail(s) and wall is high.
- The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The visual contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The toilet seat visual contrast is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is medium.
- Lighting levels are good.
Toilet with Adaptations (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is approximately 18m (19yd 2ft) from the ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 191cm x 244cm (6ft 3in x 8ft).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 122cm (4ft).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The visual contrast between the walls and floor is high.
- There is an emergency alarm.
- There is a push button alarm in the toilet.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- The visual contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 80cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 116cm (3ft 10in).
- The visual contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Toilet with Adaptations (Room 14 - No Transfer Space)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located within Room 14.
- This accessible toilet is approximately 35m (38yd 10in) from the ward entrance.
- There is step-free access into the accessible toilet.
- This is an interchangeable toilet .
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- There is no lock for the toilet door.
- The width of the accessible toilet opening is 77cm (2ft 6in).
- The visual contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 117cm x 237cm (3ft 10in x 7ft 9in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is not a lateral transfer space.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is not a/are not wall-mounted grab rail(s) available.
- The visual contrast between the walls and floor is medium.
- There is an emergency alarm.
- There is a push button alarm in the toilet.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are not available in the toilet.
- There is a/are coat hook(s).
- The height of the coat hook is 166cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 116cm.
- The shelf is not located where it is reachable.
- The toilet has a wall which acts as a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat visual contrast is high.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- The visual contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Accessible Shower
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- The shower does not have an unobstructed minimum 150cm x 150cm turning space.
- There is not a shower unit with a detachable shower head.
- The shower head height is fixed.
- The height of the shower head is 200cm (6ft 7in).
- A shower chair is available.
- The seat/chair is not height adjustable.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is not a vertical grab rail for the shower.
- There is not an emergency alarm for the shower.
Location of Toilet / Changing Facilities
- Accessible toilet facilities are located on the ground and first floor.
- Shared standard toilet facilities are located on the ground and first floor.
- Parent and baby changing facilities are located on the ground floor next to the Jam Butty café.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Hartley Hospital link (new tab) - click here.
