Access Guide
Getting To (Marlowe Unit)
- The most accessible route from the Blue Badge Bay has a very easy slope and a dropped kerb.
- View further information about parking at the hospital (opens new tab)
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Marlowe)
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Car Park
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- The car park is located in front of the Marlowe Unit.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 490cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 6m from the Marlowe Unit main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Marlowe Unit)
- This entrance is located at the front of the Marlowe Unit.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a buzzer at a height of 139cm.
- There is an intercom at a height of 145cm.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- To exit, the receptionist will release the door.
- There is step-free level access as you enter.
Reception (Marlowe Unit)
- The reception is located ahead from the Marlowe Unit main entrance.
- The distance from the Marlowe Unit main entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 90cm.
- There is not a lowered section at the desk.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
Ward (Marlowe Unit)
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Ward Information
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- This is a secure unit.
- This is a male only ward.
- There are 15 side rooms available.
- There are 15 beds in total on the ward.
- There is 1 consultation/medical room available.
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Location and Access
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- There is no signage on or near the door.
- There is step-free level access into this ward.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 75cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
- The doors are security doors which are opened and closed by a member of staff only.
The doors give access to the corridor beyond and the visiting room.
All visitors beyond the entrance are accompanied by a member of staff at all times.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- There is not a hearing assistance system.
- There is a relatives' room for the ward.
- The following facilities are available for patients: a standard toilet and washrooms.
- The following facilities are available for visitors: a toilet with adaptations.
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Visiting Hours
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- There are no set visiting times, please contact the ward in advance.
Toilet and Changing Facilities (Marlowe Unit)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- Toilets with adaptations are located in the reception foyer, to the left of the reception desk.
- The toilet with adaptations has a right hand transfer space.
- The male toilet facilities are located on the Marlowe Unit corridor.
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Washroom and Shower Facilities
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- Standard shower facilities are located on the Marlowe Unit corridor.
Room (Meeting Room)
- The room is located on the Marlowe Unit corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: long tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Laundry)
- The room is located on the Marlowe Unit corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens outwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Dining Room (Marlowe Unit)
- The dining room is located on Marlowe Unit corridor.
- There is step-free level access into the dining room.
- The width of the opening is 344cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Kitchen (Therapeutic Kitchen)
- The kitchen is located on the Marlowe Unit corridor.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 88cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 93cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 86cm from the floor.
- The oven is at a suitable height for a wheelchair user.
- The sink is 93cm from the floor.
- A lowered sink is not available.
- The sink has a twist turn mixer tap.
- Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
- Seating available in the kitchen includes: chairs without armrests.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Room (Pool)
- The room is located on Marlowe Unit corridor.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open inwards.
- The width of the opening is 90cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: armchairs.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Gym (Marlowe Unit)
- The gym is located on the Marlowe Unit Corridor.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 84cm.
- There is step-free level access throughout.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Lounge (Main Lounge)
- The lounge is located on the Marlowe Unit corridor.
- There is step-free level access into the lounge.
- The width of the opening is 343cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- Seating available in the lounge includes: armchairs.
- Furniture available in the lounge includes: coffee tables.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Clinic Room)
- The room is located on the Marlowe Unit corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The counter height is 105cm.
Consultation / Medical Room (Examination Room)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Examination Room.
- The room is located off the main lounge area.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Sensory Room)
- The room is located on the Marlowe Unit corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests and armchairs.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Games Room)
- The room is located on the Marlowe Unit corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- The interview room has been converted into a games room.
Room (Psychology Room)
- The room is located on the Marlowe Unit corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Entrance (Outside Area)
- This entrance is located in the pool room.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 81cm.
- The doors have a high visual contrast.
- There is step-free access via slope as you enter.
- The slope has a slight gradient.
Outdoor Spaces (Outside Area)
- The following is available in this area: picnic benches, undercover seating area.
- Outdoor areas consist of concrete or tarmac and grass.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
Standard Bathroom (Shower)
- The bathroom surveyed is located on the Marlowe Unit corridor.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- The bathroom door opens inwards and has a high visual contrast.
- The width of the door opening is 96cm.
- Internally the door has a high visual contrast.
- The dimensions of the bathroom are 424cm (width) x 344cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 110cm (from the side of the toilet pan).
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a sensor tap.
- The toilet roll holder has a high visual contrast.
- The soap dispenser has a high visual contrast.
- The towel dispenser has a low visual contrast.
- Additional features include: a mirror.
- The bathroom has a waste bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a standard bath.
- The bath controls are sensor.
- There is a fixed height shower head.
- The shower controls are sensor.
- There is no shower seat.
Standard Bedroom (Bedroom 8)
- The bedroom surveyed is located on the Marlowe Unit corridor.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is numbered and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 82cm.
- The bedroom has a single bed.
- The top of the mattress is 75cm from the floor.
- There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair without armrests and a desk.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Visitors - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of reception.
- The distance from the Marlowe Unit main entrance is 7m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 195cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 126cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 93cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 89cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parking (Kingsley Ward)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located in front of the Hollins Park Hospital main entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 26m (28yd 1ft) from the Hollins Park Hospital main entrance.
- The furthest Blue Badge bay is 35m (38yd 10in) from the Hollins Park Hospital main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details
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- There is not a designated drop off point.
