You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The centre is located on the Warrington Road/A57.
    Exit the M62 at junction 7 heading northwest onto the Warrington Road/A57.
    Proceed along the Warrington Road/A57 for approximately 2.5 miles, turn left into Dragon Lane and take the first left onto Stoney Lane.
    The centre is located on the left hand side within Whiston Hospital.
  • There are both Blue Badge and standard bays available at the centre.
• By Bus View
  • The nearest bus stop is Cumber Lane located on Stoney Lane.
    The bus stop is less than 0.1 miles from the centre.
    The bus stop is serviced by the following buses: 239 and 248.
• By Train View
  • The nearest rail station is Whiston.
    The station is located approximately 0.6 miles from the centre.
    National Rail services are provided at this station.
• Useful Links View
  • Cumfy Bus Service.
  • To view the web page described above click here (opens in new tab).
  • Huyton Travel Bus Service.
  • To view the web page described above click here (opens in new tab).
  • Whiston Rail Station (Northern Rail).
  • To view the web page described above click here (opens in new tab).
  • Whiston Rail Station (National Rail).
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters cannot be provided on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are not available.

You are on Summary. Skip to the next section.

Summary

• This is a rehabilitation service.
• Services on the ground floor include: The Grasmere Unit.
  The Grasmere Unit is a 15 Bedroom Mental Health Rehabilitation Unit.
  Within the unit is a day room and shower facilities.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 470cm (7ft 10in x 15ft 5in).
  • The nearest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 34m (37yd 7in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Whiston Hospital.
  • The car park is located in the hospital grounds.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Parking and Drop-off Details View
  • There is a designated drop off point.
  • The drop off point is located at the front of the building.
  • There is tactile paving on the dropped kerb.
• Comments View
  • Blue badge holders may park opposite the venue for a maximum 3 hour stay.
  • The car park is over 200 metres away from the Knowsley Resource & Recovery Centre.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 90cm (2ft 11in).
  • There is an intercom.
  • The height of the intercom is 100cm (3ft 3in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm (3ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 90cm (2ft 11in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 88cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 128cm.
• Ramp/Slope Details View
  • The ramp/slope is located on the pathway leading to the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • A member of staff is required to release the first set of security doors to enter the building.

You are on Getting To (Grasmere Unit). Skip to the next section.

Getting To (Grasmere Unit)

• The Grasmere Unit is/are located to the left beyond the Knowsley Resource and Recovery Centre entrance.
• Access to the Grasmere Unit is via the Knowsley Resource and Recovery Centre main entrance.
• The Grasmere Unit is located to the left, beyond the main entrance.
  Enter the Knowsley Resource and Recovery Centre via the main entrance.
  Pass the reception desk on your right.
  Turn left and proceed along the corridor to the first set of double doors.
  Pass through the double doors and proceed along the corridor.
  The Grasmere Unit entrance doors are straight ahead at the bottom of the coridoor.
• There is step free access to the Grasmere Unit.
• The Grasmere Unit is approximately 22m from the main entrance.
• There is a/are manual, heavy, double door(s) between the Knowsley Resource and Recovery Centre main entrance and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right beyond the entrance.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 07/06/2022.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
• Comments View
  • There is a wall mounted information screen above the reception desk.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 8m from the main entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Entrance (Grasmere Unit). Skip to the next section.

Entrance (Grasmere Unit)

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• Entrance Details View
  • This information is for the entrance located beyond the building entrance and to the left along the corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 108cm (3ft 7in).
  • There is an intercom.
  • The height of the intercom is 108cm (3ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 118cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 108cm (3ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.
• Comments View
  • The entrance doors are security doors and require a member of staff to open them.

You are on Getting Around (Grasmere Unit). Skip to the next section.

Getting Around (Grasmere Unit)

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is not provided in corridors.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage does not include pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The interview room is used as a safe space room.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Consultation / Treatment Room (Interview Room). Skip to the next section.

Consultation / Treatment Room (Interview Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Interview Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Day Room / Lounge Area. Skip to the next section.

Day Room / Lounge Area

• There is a day room/lounge area.
• The day room/lounge area is approximately 16m from the Grasmere Unit entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 46cm (1ft 6in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Location and Access View
  • The following information is for the lounge.
  • The lounge is located along the main corridor to the left.
  • There is step-free access to the lounge.
  • For access there are double manual doors which may be difficult to open.
• Service and Menus View
  • Tables cannot be booked in advance.
  • Staff can bring food and/or drinks to tables.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are not available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 71cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.

You are on Inpatient Accommodation (Bedroom 8). Skip to the next section.

Inpatient Accommodation (Bedroom 8)

• There are 15 bedrooms within the Grasmere Unit with no ensuite facilities.
  All the rooms are similar to the one surveyed.
• The inpatient accommodation surveyed was Bedroom 8.
• The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• The colour contrast between the external door and wall is high.
• The colour contrast between the internal door and wall is high.
• There is step free access into the room(s).
• The door(s) open(s) away from you (push).
• The door is easy to open.
• The door(s) for the room is/are not push pad activated.
• The door opening width for the flat/room surveyed is 75cm+.
• The door(s) is/are single width.
• The flat/room surveyed did not have an accessible bathroom.
• Furniture and features in this room include; a bed, a wardrobe, a wash basin, a whiteboard and a mirror.
• Some of the furniture is permanently fixed in this room.
• There is room for a wheelchair user to manoeuvre in the flat/room surveyed.
• The wash basin tap type is sensor.
• Mirrors are not placed at a lower level or at an angle for ease of use.
• The height of the bed is 68cm (2ft 3in).
• The type of flooring in the flat/room surveyed is vinyl/laminate.
• The colour contrast between the walls and floor in the flat/room surveyed is medium.
• The alarms button(s) is/are located on the right next to the bed.
• The emergency alarm button(s) is between 80cm and 100cm from floor level.
• Electric sockets are between 40cm and 100cm (4ft) from floor level.
• Light switches are between 75cm and 120cm (4ft) from floor level.

You are on Washroom. Skip to the next section.

Washroom

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• Washroom Details View
  • The washroom surveyed has a wheel in shower.
  • There is/are 4 washroom(s) of this type in the unit.
  • The washroom surveyed is located at the rear of the building along the corridor.
  • The washroom surveyed is approximately 56m from the Grasmere Unit entrance.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is female.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 220cm x 280cm (7ft 3in x 9ft 2in).
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a mirror.
  • There is not a wash basin.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The height of the shower head is 176cm (5ft 9in).
  • The shower control type is push.
  • A shower chair is available.
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The colour contrast between the internal washroom door and wall is high.
  • The colour contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located along the main corridors outside the inpatient bedrooms.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 27m from the Grasmere Unit entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • There are further similar toilets located along the main corridor outside the inpatient bedrooms.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Knowsley Resource & Recovery Centre link (new tab) - click here.
• Knowsley Resource & Recovery Centre- Rydal Unit link (new tab) - click here.
• Knowsley Resource & Recovery Centre - Coniston Unit link (new tab) - click here.