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Mossley Hill

Park Avenue, Mossley Hill, Liverpool, L18 8BU

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Access Guide

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Overview (Mossley Hill)

  • About View
    • This is a mental health inpatient hospital.
    • Services available in the venue include: inpatient and urgent care, health and wellbeing clinics.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: There are very easy ramps with resting places to access Braddock, Roscoe and Wilkinson wards.
    • Access throughout may include manual doors.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located on each ward.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: mental health first aider training.
  • Related Access Guides View

Toilet and Changing Facilities (Mossley Hill)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the left of reception.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The shared step-free standard toilet facilities are located in the secure area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located to the left of reception.

Parking (Mossley Hill)

  • Car Park View
    • The car park is located at the front and the side of Mossley Hill.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 13 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 454cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the Mossley Hill entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are more than 20 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 232cm (width) x 375cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.

Entrance (Mossley Hill Entrance)

  • This entrance is located at the front of Mossley Hill.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 119cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 106cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a medium visual contrast.
  • There is step-free level access as you enter.

Reception (Mossley Hill)

  • The reception is located ahead as you enter Mossley Hill.
  • The distance from the Mossley Hill entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs.
  • Furniture available in this area includes: coffee tables.

Getting Around (Mossley Hill)

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: There are very easy ramps with resting places to access Braddock, Roscoe and Wilkinson wards.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Eating and Drinking (Oasis Café)

  • Location and Access View
    • The Oasis Café is located on the left after passing into the secure area.
    • The most accessible route has step-free level access and manual doors.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • The following are available: takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the left of the seating area.
    • There is step-free level access to the counter.
    • The height of the counter is 86cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • There is deep pile carpet in some areas.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Non-Secure Area - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left of reception.
    • The distance from the Mossley Hill entrance is 9m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 178cm (width) x 293cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 64cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 87cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Secure Area - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the corridor to the left of reception.
    • The distance from the Mossley Hill entrance is 20m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 182cm (width) x 216cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 115cm (from the side of the toilet pan).
    • There is a wall sensor flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 110cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.