You are on Overview (Old Swan - Walk-In Centre). Skip to the next section.

Overview (Old Swan - Walk-In Centre)

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• About View
  • This is an urgent treatment walk-in centre.
  • Services available in the venue include: podiatry, dental services, phlebotomy, urgent care.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest step-free train station is Wavertree Technology Park.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the corridor containing Pod Rooms 1, 2 and 3.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language interpreters can be provided on request.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities (Old Swan - Walk-In Centre). Skip to the next section.

Toilet and Changing Facilities (Old Swan - Walk-In Centre)

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located in the reception area.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female step-free standard toilet facilities are located in the reception area.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the reception area.

You are on Parking (Old Swan - Walk-In Centre). Skip to the next section.

Parking (Old Swan - Walk-In Centre)

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• Car Park View
  • The car park is located at the front of the Old Swan - Walk-In Centre.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 270cm (width) x 630cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 15m from the Old Swan - Walk-In Centre entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Old Swan - Walk-In Centre Entrance). Skip to the next section.

Entrance (Old Swan - Walk-In Centre Entrance)

• This entrance is located at the front of the Old Swan - Walk-In Centre.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is an intercom at a height of 112cm.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 86cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second single automatic door.
• The second door opens by sliding.
• The width of the opening is 95cm.
• The second door has a low visual contrast.
• There is a push pad or push button to exit at a height of 103cm.
• There is step-free level access as you enter.

You are on Reception (Old Swan - Walk-In Centre Reception). Skip to the next section.

Reception (Old Swan - Walk-In Centre Reception)

• The reception is located to the left as you enter the Old Swan - Walk-In Centre.
• The distance from the Old Swan - Walk-In Centre entrance is 14m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens and patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
• Some seating is fixed.

You are on Getting Around (Old Swan - Walk-In Centre). Skip to the next section.

Getting Around (Old Swan - Walk-In Centre)

• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the corridor containing Pod Rooms 1, 2 and 3.
• Access throughout may include manual doors, doors permanently held open and narrow walkways.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is background noise.
• Wayfinding signage is provided.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Lighting levels were even at the time of the survey.

You are on Seating Area. Skip to the next section.

Seating Area

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• Location and Access View
  • along the corridor to the left of reception.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and benches.
  • Furniture available in this area includes: coffee tables.
  • All tables and some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Dental Surgery 1). Skip to the next section.

Consultation / Medical Room (Dental Surgery 1)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Dental Surgery 1.
• The room is located along the corridor to the left of reception.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 76cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Treatment Bay). Skip to the next section.

Consultation / Medical Room (Treatment Bay)

• There is 1 consultation/medical room available.
• The room surveyed was; Treatment Bay.
• The room is located on the left and through the door after entering the Old Swan - Walk-In Centre.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 203cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Pod Room 1). Skip to the next section.

Consultation / Medical Room (Pod Room 1)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Pod Room 1.
• The room is located on the left and through the door after entering the Old Swan - Walk-In Centre, then along the right hand corridor.
• The most accessible route to the room has a slight ramp or slope and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Room 3). Skip to the next section.

Consultation / Medical Room (Room 3)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Room 3.
• The room is located on the left and through the door after entering the Old Swan - Walk-In Centre.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 203cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Triage 2). Skip to the next section.

Consultation / Medical Room (Triage 2)

• There is 1 consultation/medical room available.
• The room surveyed was; Triage 2.
• The room is located on the left and through the door after entering the Old Swan - Walk-In Centre.
• The most accessible route to the room has step-free level access, manual doors and narrow walkways.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 203cm.
• Seating available in the room includes: bariatric chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Triage 1). Skip to the next section.

Consultation / Medical Room (Triage 1)

• There is 1 consultation/medical room available.
• The room surveyed was; Triage 1.
• The room is located on the right as you enter the Old Swan - Walk-In Centre.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 123cm.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Consulting Room 4 - Hearing). Skip to the next section.

Consultation / Medical Room (Consulting Room 4 - Hearing)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Consulting Room 4.
• The room is located along the corridor to the left of reception.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens inwards.
• The width of the opening is 79cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 175cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Consulting Room 5 - Chiropody). Skip to the next section.

Consultation / Medical Room (Consulting Room 5 - Chiropody)

• There is 1 consultation/medical room available.
• The room surveyed was; Consulting Room 5 - Chiropody.
• The room is located along the corridor to the left of reception.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens inwards.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the reception area.
  • The distance from the Old Swan - Walk-In Centre entrance is 8m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 91cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 163cm (width) x 229cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a push button flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located in the reception area.
• The distance from the Old Swan - Walk-In Centre entrance is 10m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 87cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 101cm.
• There is a toilet, a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.