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Princes Park Neighbourhood Health Centre

9 Bentley Road, Liverpool, L8 0SY

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Access Guide

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Overview (Princes Park Neighbourhood Health Centre)

  • About View
    • This is a community health centre.
    • Services available in the venue include: social inclusion team, long covid service, immunisations, step forward psychology, community psychiatric nurse, and clinical psychology.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is an alternative entrance at the rear of the venue with access either via a ramp or steps.
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Parking (Princes Park Neighbourhood Health Centre)

  • Car Park View
    • The car park is located in front of the Princes Park Neighbourhood Health Centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 227cm (width) x 470cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 47m from the Princes Park Neighbourhood Health Centre entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet and Changing Facilities (Princes Park Neighbourhood Health Centre)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the right as you enter the Princes Park Neighbourhood Health Centre, and along the treatment corridor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located on the right as you enter the Princes Park Neighbourhood Health Centre.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the right as you enter the Princes Park Neighbourhood Health Centre.

Entrance (Princes Park Neighbourhood Health Centre Entrance)

  • This entrance is located at the front of the Princes Park Neighbourhood Health Centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 81cm.
  • The height of the hand sanitiser is 113cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 161cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 86cm.
  • There is step-free level access as you enter.

Reception (Princes Park Neighbourhood Health Centre Reception)

  • The reception is located on the left as you enter the Princes Park Neighbourhood Health Centre.
  • The distance from the Princes Park Neighbourhood Health Centre entrance is 8m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 77cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area which varies depending on the time of day.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • Some seating and tables are fixed.

Getting Around (Princes Park Neighbourhood Health Centre)

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Room 18 - Minor Surgery)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Room 18 - Minor Surgery.
  • The room is located on the right along the main treatment corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Room 17 - Treatment Room)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Room 17 - Treatment Room.
  • The room is located on the left along the treatment corridor.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 290cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Room C1)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; Room C1.
  • The room is located on the left at the end of the treatment corridor.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the right as you enter the Princes Park Neighbourhood Health Centre.
    • The distance from the Princes Park Neighbourhood Health Centre entrance is 4m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 197cm (width) x 175cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 113cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 84cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 116cm and 145cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room

  • The room surveyed is located to the right as you enter the Princes Park Neighbourhood Health Centre.
  • The distance from the Princes Park Neighbourhood Health Centre entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 100cm.
  • There is a wash basin, a paper towel dispenser, an emergency alarm, a mirror and a coat hook in the room.
  • The wash basin has a push tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in the room includes: armchairs.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.