Access Guide
Summary
- This is a rehabilitation service.
- Services within the building include: The Allerton & Childwall units, consisting of 30 low security male and female bedrooms. Visiting Areas. Accessible toilet facilities.
Getting Here (Rathbone Hospital)
-
By Road
View
- The hospital is located on Mill Lane which is west of the M57. Exit the M57 at junction 6 and head westbound onto the M62. Continue along the M62 which will turn into the A5080. Cross the junction with Queens Drive/A5080 and after approximately 0.6 miles turn left onto Mill Lane. After approximately 0.2 miles the hospital will be on the right-hand side.
- There are both Blue Badge bays and standard parking bays available.
-
By Bus
View
- The nearest bus stop is Binns Road located on Mills Lane. The bus stop is less than 0.1 mile from the venue. The bus stop is serviced by bus number 204.
-
By Train
View
- The nearest rail station is Wavertree Technology Park. The station is located approximately 0.5 miles from the venue. National Rail services are provided at this station.
-
Useful Links
View
- Stagecoach Bus Service.
- To view the web page described above click here (opens in new tab).
- Wavertree Technology Park Rail Station (Northern Rail).
- To view the web page described above click here (opens in new tab).
- Wavertree Technology Park Rail Station (National Rail).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is a/are hearing assistance system(s) available.
- The type of system is a fixed loop.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 21/07/2022.
- The hearing loop was working at the time of testing.
- Home visits services are not available.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in).
- The nearest Blue Badge bay is 40m (43yd 2ft) from the Rathbone Low Security Unit entrance.
- The furthest Blue Badge bay is 63m (68yd 2ft) from the Rathbone Low Security Unit entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Parking and Drop-off Details
View
- On street marked Blue Badge bays are not available.
- There is not a designated drop off point.
-
Comments
View
- There is 1 blue badge bay to the left as you face the building, next to the Electric Vehicle Charge Point.
- The are 4 blue badge spaces to the right as you face the building.
- The standard parking spaces are opposite the building.
Parking (Electric Vehicle Charge Point)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
-
Comments
View
- There is one electric vehicle charge point which is next to the Blue Badge bay, to the left as you face the building.
- The space measures 230cm wide x 470cm deep.
- The charging point is at the rear of the parking space.
- The charge point controls, and cable slot are 100cm high.
- A pod point app is required to use the charge point.
- There is a maximum stay of 2 hours in the electric vehicle parking space for all users.
Outside Access (Rathbone Low Security Unit Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 140cm.
- The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 120cm (3ft 11in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 118cm (3ft 10in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 105cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
-
Comments
View
- The doors are security doors and are opened by the receptionist.
Getting Around (Rathbone Hospital)
-
Access
View
- There is step free access throughout the building.
-
Circulation
View
- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
-
Signage and Wayfinding
View
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage includes some pictograms.
- Dementia friendly signage is not provided.
-
Safe Place(s)
View
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
-
Audio
View
- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
- The type of system is a fixed loop.
- The hearing loop is located at the reception desk.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 21/07/2021.
- The hearing loop was working at the time of testing.
Reception
-
Reception
View
- The reception point is located straight ahead beyond the main entrance.
- The reception point is approximately 5m (5yd 1ft) from the Rathbone Low Security Unit entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 21/07/2022.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There is armchair seating.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Entrance (Secure Entrance - Visitor Suite)
-
Entrance Details
View
- This information is for the entrance located to the right of the reception desk.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
-
Comments
View
- The entrance door is a security door and is opened with a security fob by a member of staff.
- The entrance give access to the secure waiting area.
- A member of staff will escort visitors to the waiting area and the visiting rooms at all times.
Reception (Secure Reception - Visitor Suite)
-
Reception
View
- The reception point is located beyond the secure entrance - visitor suite.
- The reception point is approximately 3m (3yd 10in) from the secure entrance - visitor suite.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is armchair seating.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.
-
Comments
View
- The reception area is a secure waiting area for visitors before being allowed access to the family visitors room or the adult visitors area.
Entrance (Secure Entrance - Family Visitors Room)
-
Entrance Details
View
- This information is for the entrance located within the secure visitor's area.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm.
-
Comments
View
- The door is a security door which is opened by a member of staff who will escort the visiting family to the family visiting room.
- The visiting room is used for families and visitors who have children.
- The visitors are accompanied by a member of staff at all times.
Room / Area (Secure Family Room - 031F)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Secure Family Room - 031F.
- The room / area is approximately 4m from the Secure Entrance - Family Visitors Room.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Entrance (Secure Entrance - Adult Visitors Area)
-
Entrance Details
View
- This information is for the entrance located in the secure reception - visitor suite area.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
-
Comments
View
- The door is a security door which is opened by a member of staff who will escort the visiting family to the adult visiting area.
- The visiting area is used for adult families and visitors.
- The visitors are accompanied by a member of staff at all times.
Room / Area (Adults Visiting Area)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Adults Visiting Area.
- The room / area is approximately 3m from the secure entrance - adults visitors area.
- There is level access to the room / area.
- There is not a/are not door(s) into the room / area.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- All chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located inside the Rathborne Low Security Unit entrance to the right.
- This accessible toilet is approximately 1m (3ft 3in) from the Rathborne low security unit entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from the reception desk.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens inwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 90cm (2ft 11in).
- The contrast between the internal door and wall is medium.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 257cm x 231cm (8ft 5in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 200cm (6ft 7in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 130cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 92cm (3ft).
- The contrast between the hand dryer and the wall is high.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 103cm.
Toilet with Adaptations (Left Hand Transfer - Family Visitors Area)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located beyond the secure entrance - family visitor room, along the corridor on the left.
- This accessible toilet is approximately 4m (4yd 1ft) from the secure entrance - family visitor room.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key can be obtained from a member of staff who will open the door for you.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 89cm (2ft 11in).
- The contrast between the internal door and wall is medium.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 151cm x 215cm (4ft 11in x 7ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is medium.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 81cm (2ft 8in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 85cm (2ft 9in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is twist turn mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 141cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 135cm (4ft 5in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 97cm.