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Talking Therapies Liverpool - St Andrews Business Centre

St Andrews Business Centre, 91 St Mary's Road, Liverpool, L19 2NL

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Access Guide

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Overview (Talking Therapies Liverpool - St Andrews Business Centre)

  • About View
    • This is a mental health service.
    • Services available in the venue include: treatment of anxiety and depression, cognitive behavioural therapy, interpersonal psychotherapy.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • The following areas have step-free access via ramps or slopes: The toilet with adaptations on the ground floor.
    • The following areas have stepped access: rooms 33, 34, 35, 38, 40 and the ITA room are all on the first floor.
    • Access throughout may include manual doors and narrow walkways.
    • The ground floor and first floor can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities (Talking Therapies Liverpool - St Andrews Business Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located after reception, along the corridor on the right.
    • The toilet with adaptations has a left hand transfer space.
    • The female step-free standard toilet facilities are located after reception, along the corridor on the right.
    • The male step-free standard toilet facilities are located at the end of the corridor straight ahead after reception.

Parking (Talking Therapies Liverpool - St Andrews Business Centre)

  • Car Park View
    • The car park is located in front of St Andrews Business Centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Talking Therapies Liverpool - St Andrews Business Centre)

  • This entrance is located at the front of St Andrews Business Centre.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient with resting areas.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 9cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a key fob/card reader at a height of 117cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 116cm.
  • There is step-free level access as you enter.

Reception (Talking Therapies Liverpool - St Andrews Business Centre)

  • The reception is located on the right as you enter St Andrews Business Centre.
  • The distance from the St Andrews Business Centre entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Getting Around (Talking Therapies Liverpool - St Andrews Business Centre)

  • The following areas have step-free access via ramps or slopes: The toilet with adaptations on the ground floor.
  • The following areas have stepped access: rooms 33, 34, 35, 38, 40 and the ITA room are all on the first floor.
  • Access throughout may include manual doors and narrow walkways.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Room 4)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Room 4.
  • The room is located along the corridor ahead after entering St Andrews Business Centre.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: coffee tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Room 8)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Room 8.
  • The room is located along the corridor ahead after entering St Andrews Business Centre.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
  • Furniture available in the room includes: coffee tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the end of the right-hand corridor after passing reception.
    • The distance from the St Andrews Business Centre entrance is 28m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free access via ramp into the facility.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide with no handrails.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 94cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 273cm (width) x 152cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 97cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the non-transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 140cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 165cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located on the right just after entering the St Andrews Business Centre.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 15 steps between floors.
  • The steps are unmarked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.