Access Guide
Getting Here
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By Road
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- Travelling west on the M62, at junction 7, take the A557/A57/A570 exit to Widnes/Prescot/St.Helens.
At Rainhill Stoops Interchange, take the 2nd exit onto Watkinson Way/A557.
Take a sharp right onto Ashley Way/A557, then a slight left onto Ashley Way.
Turn left onto Lugsdale Road, then turn right onto Widnes Road.
The centre will then be on the right. - There is limited on street parking next to the centre.
- Travelling west on the M62, at junction 7, take the A557/A57/A570 exit to Widnes/Prescot/St.Helens.
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By Bus
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- The nearest bus stop is located on Widnes Road (Widnes Town Hall).
Services include the 17, 27, 27A, 61 and 61A.
- The nearest bus stop is located on Widnes Road (Widnes Town Hall).
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By Train
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- The nearest train station is Widnes.
The train station is approximately a 30 minute walk from the centre.
- The nearest train station is Widnes.
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Useful Links
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- Local bus services and timetables.
- To view the web page described above click here (opens in new tab).
- Widnes train station services and timetables.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters cannot be provided on request.
- Language interpreters cannot be provided on request.
- There is not a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Services Available
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Ground
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- Consultation/Treatment use Rooms 1-4.
- Group Therapy use Group Room.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 240cm x 470cm (7ft 10in x 15ft 5in).
- Standard marked parking bays are located Widnes Road.
- There is not a designated drop off point.
Opening Times
- Monday 09:00 - 17:20.
- Tuesday 09:00 - 17:20.
- Wednesday 09:00 - 17:20.
- Thursday 09:00 - 17:20.
- Friday 09:00 - 17:20.
- Saturday Closed.
- Sunday Closed.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 128cm (4ft 2in).
- There is an intercom.
- The height of the intercom is 128cm (4ft 2in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 143cm (4ft 8in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 75cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located on the pathway leading to the entrance.
- The ramp/slope gradient is slight.
Reception
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Reception
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- The reception point is located to the left as you enter the centre.
- The reception point is approximately 1m (3ft 3in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Getting Around
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Access
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- There is step free access throughout the building.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet and vinyl.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are varied.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Consultation / Treatment Room (Treatment Room 1)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Treatment Room 4)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Group Therapy Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Group Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located straight ahead beyond the main entrance.
- This accessible toilet is approximately 3m (3yd 10in) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 210cm x 194cm (6ft 11in x 6ft 4in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 133cm (4ft 4in).
- The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 125cm from the floor.
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is good.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 116cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 90cm (2ft 11in).
- The contrast between the hand dryer and the wall is good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located straight ahead beyond the main entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 5m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 78cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.