Access Guide
Overview (Warrington Living Well Hub)
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About
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- This is a wellbeing one-stop shop.
- Services available in the venue include: Healthy lifestyles, women's health, ageing well, children and families, dementia services, learning disability wellbeing, women's employment drop-in, autism assessment, perinatal mental health, CAMHS, LLAMS diagnostics group.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking.
- The nearest step-free train station is Warrington Central.
- The nearest bus station is Warrington Interchange.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the first floor toilet with adaptations.
- Access throughout may include manual doors and doors permanently held open.
- The ground, first and second floors can be accessed via a standard lift and a stair lift.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system on request.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in room 1 on the ground floor.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request), Makaton (on request) and different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: NHS provided mandatory training.
Parking (Warrington Living Well Hub)
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Car Park
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- Warrington Living Well Hub accessible entrance
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Town Hill.
- The Blue Badge bays are clearly marked and signposted.
Entrance (Warrington Living Well Hub Entrance)
- This entrance is located at the front of the Warrington Living Well Hub.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a single automatic door at this entrance.
- The door opens away from you.
- There is a push pad at a height of 94cm.
- The width of the opening is 105cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 97cm.
- There is step-free level access as you enter.
Toilet and Changing Facilities (Warrington Living Well Hub)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground and first floors.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located on the first floor.
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Changing Places and Changing Facilities
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- Standard changing facilities are located on the ground floor next to the lift.
- Parent and baby changing facilities are located on the ground floor rear corridor.
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Washroom and Shower Facilities
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- Standard washroom facilities are located on the ground floor rear corridor.
Getting Around (Warrington Living Well Hub)
- There is step-free level access throughout all areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the first floor toilet with adaptations.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Lift
- The lift surveyed is located at the end of the rear corridor.
- The distance from the Warrington Living Well Hub entrance is 20m.
- The most accessible route to the lift has a very easy slope and manual doors.
- The ground, first and second floors are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, a high visual contrast and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 110cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located on the opposite side to the ground floor welcome area.
- There is a single manual door to access the stairwell.
- The ground, first and second floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Area (Drop-in Area)
- as you enter the Warrington Living Well Hub.
- There is step-free level access into this area.
- Facilities available in this area include: information touchscreens, seating, desks.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
- Furniture available in this area includes: tables, coffee tables, desks, height adjustable desks and booths.
- Some seating and tables are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Seating Area (First Floor)
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Location and Access
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- The seating area is located on the first floor.
- The most accessible route has a lift, a very easy slope and manual doors.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- Some chairs are fixed.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (First Floor - Clinic Room 1)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Clinic Room 1.
- The room is located on the first floor.
- The most accessible route to the room has a lift, a very easy slope, manual doors and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (First Floor - Room 2)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Room 2.
- The room is located on the first floor.
- The most accessible route to the room has a lift, a very easy slope, manual doors and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (First Floor - Room 3 - Phlebotomy Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Room 3 - Phlebotomy Room.
- The room is located on first floor.
- The most accessible route to the room has a lift, a very easy slope, manual doors and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Second Floor - Group Room 3)
- The room is located on the second floor.
- The distance from the lift is 6m.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 106cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in the room includes: tables and desks.
- Some seating and desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Additional facilities/services include: a television with subtitles.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Changing Places (Ground Floor - Right Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located on the ground floor next to the lift.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the Warrington Living Well Hub entrance is 20m.
- The most accessible route to the Changing Places facility has a very easy slope and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
- The dimensions of the facility are 272cm (width) x 242cm (depth) and there is not room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The transfer space on the right as you face the toilet is 133cm.
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a medium visual contrast.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high visual contrast.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The facility has a sanitary bin, a pedal bin and a clinical waste bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Standard Bathroom (Ground Floor - Shower Room)
- The bathroom surveyed is located on the ground floor rear corridor.
- The distance from the Warrington Living Well Hub entrance is 21m.
- The most accessible route to the bathroom has step-free level access and manual doors.
- There is step-free level access into the bathroom.
- The bathroom door opens inwards and has a high visual contrast.
- The width of the door opening is 77cm.
- Internally the door has a high visual contrast.
- The dimensions of the bathroom are 104cm (width) x 238cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a medium visual contrast.
- The soap dispenser has a high visual contrast.
- The towel dispenser has a high visual contrast.
- Additional features include: an emergency alarm.
- The bathroom has a sanitary bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a shower cubicle.
- There is a fixed height shower head.
- The shower controls are lever mixer.
- There is no shower seat.
Parent and Baby Room / Feeding Room (Ground Floor)
- The room surveyed is located on the ground floor rear corridor.
- The distance from the Warrington Living Well Hub entrance is 19m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 78cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 88cm.
- There is a wash basin, a paper towel dispenser and a mirror in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin and a nappy/incontinence items bin.
- Seating available in the room includes: armchairs.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (First Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor.
- The distance from the lift is 16m.
- The most accessible route to the toilet has step-free level access, a very easy slope and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 128cm (width) x 186cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
