You are on Getting To The Hospital (Broomfield Hospital). Skip to the next section.

Getting To The Hospital (Broomfield Hospital)

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• By Road View
  • Broomfield Hospital is well signposted from most areas in Broomfield.
    If travelling from outside of Broomfield, there is easy access to the hospital site via Hospital Approach, signed from the B1008 Main Road.
    The Postcode for a sat nav is CM1 7ET.
  • Broomfield Hospital has multiple car parks.
    The car parks operate through automatic number plate recognition (ANPR).
    Visitors must pay at the machine before exiting.
• By Bus View
  • Up to 20 buses an hour serve Broomfield Hospital from both within the town of Broomfield and beyond.
  • There is an onsite bus stop.
  • The main bus stop is off the hospital service road, with direct links to Braintree, Galleywood, Pleshey, Chelmsford and Stanstead Airport.
  • The main onsite bus stop is sheltered and has bench seating available.
    There is space for a wheelchair at this bus stop.
  • The route from the bus stop to the main entrance is approximately 25m.
    There are even and level surfaces, consisting of block paving, between the bus stop and the main entrance.
• By Train View
  • The nearest station is Chelmsford, approximately 3.7 miles away with direct links to London Liverpool Street, Braintree, Ipswich, Clacton on sea, Norwich and Colchester Town.
    There are regular buses to the hospital from the train station.
    Tickets can be bought on the bus.
• Useful Links View
  • FirstBus bus tickets and prices.
  • To view the web page described above click here (opens in new tab).
  • Hedingham and Chambers bus tickets and prices.
  • To view the web page described above click here (opens in new tab).
  • Traveline bus tickets and prices.
  • To view the web page described above click here (opens in new tab).
  • Chelmsford train tickets and prices.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Broomfield Hospital). Skip to the next section.

Getting Help and Assistance (Broomfield Hospital)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0300 443 0330.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main reception areas.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists, hoist slings and adjustable beds.
• To obtain mobility aids please contact the main reception.

You are on Getting Around (Broomfield Hospital). Skip to the next section.

Getting Around (Broomfield Hospital)

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• Access View
  • There is step free access throughout the building.
  • There is a slight ramp, with handrails on both sides, for access to the Central Corridor from the Zone A Atrium.
  • The width of the ramp or slope is 147cm (4ft 10in).
  • There is a slight slope, with no handrails, for access to Zone D from Zone B on level 3.
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl and tiles.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • Seating is provided in some corridors.
  • There is high visual contrast between the walls and floor in the majority of corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
  • Maps are provided at key intersections.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Waiting Room / Area (Zone A - Atrium). Skip to the next section.

Waiting Room / Area (Zone A - Atrium)

• There is a waiting room / area.
• The waiting room / area is approximately 30m from the Main Entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is tiles.
• There is a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Some chairs with armrests are available.
• All tables are permanently fixed.
• The surface height of the lowest table is 38cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are visual.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

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• Comments View
  • The waiting area is located throughout the Atrium.

You are on Opening Times (Cashier). Skip to the next section.

Opening Times (Cashier)

• Monday 08:30 - 16:15.
• Tuesday 08:30 - 16:15.
• Wednesday 08:30 - 16:15.
• Thursday 08:30 - 16:15.
• Friday 08:30 - 16:15.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The Cashier Counter is closed on weekends and bank holidays.

You are on Counter (Cashier - Zone A - Atrium). Skip to the next section.

Counter (Cashier - Zone A - Atrium)

• The Cashier is located ahead and to the left as you enter via the Main Entrance, in the Zone A Atrium.
• The counter is approximately 30m (32yd 2ft) from the Main Entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are moderate to good.
• The height of the counter is high (110cm+).
• There is not sufficient space to write or sign documents on the counter.
• There is a low section of the counter (76cm or below) available.
• There is not sufficient space to write or sign documents on the low section of the counter.
• The counter is staffed.
• There is a bell to attract attention.
• The bell is at a suitable height for a wheelchair user.
• There is not a hearing assistance system.

You are on Lift (Zone A - Front Atrium). Skip to the next section.

Lift (Zone A - Front Atrium)

• There is a lift for public use.
• The lift is located ahead and to the left as you enter via the Main Entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 20m (21yd 2ft) from the Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1 (Ground), 2, 3 and 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 109cm (3ft 7in).
• The dimensions of the lift are 158cm x 138cm (5ft 2in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Zone A - Front Atrium). Skip to the next section.

Other Floors (Zone A - Front Atrium)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on the ground floor.
  • The floors which are accessible by stairs are 1 (Ground), 2, 3 and 4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Zone A - Rear Atrium). Skip to the next section.

Lift (Zone A - Rear Atrium)

• There is a lift for public use.
• The lift is located at the rear of the Atrium, in Zone A.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 120m (131yd 8in) from the Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1 (Ground), 2 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 131cm x 143cm (4ft 4in x 4ft 8in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Other Floors (Zone A - Rear Atrium). Skip to the next section.

Other Floors (Zone A - Rear Atrium)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Zone B). Skip to the next section.

Lift (Zone B)

• There is a lift for public use.
• The lift is located in Zone B.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 25m (27yd 1ft) from the South Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 2, 3 and 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is medium.
• The visual contrast between the external lift control plate and the wall is low.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 135cm x 177cm (4ft 5in x 5ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Zone B). Skip to the next section.

Other Floors (Zone B)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are 2, 3 and 4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Zone C). Skip to the next section.

Lift (Zone C)

• There is a lift for public use.
• The lift is located in Zone C, to the left as you enter via the Zone C Entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 12m (13yd 4in) from the Zone C Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 2, 3 and 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 128cm (4ft 2in).
• The dimensions of the lift are 152cm x 265cm (4ft 12in x 8ft 8in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Zone C). Skip to the next section.

Other Floors (Zone C)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 2, 3 and 4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.
• Comments View
  • There is a second, similar set of stairs located further along the corridor in Zone C.

You are on Lift (Zone D). Skip to the next section.

Lift (Zone D)

• There is a lift for public use.
• The lift is located in Zone D.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 200m (218yd 2ft) from the Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1 (Ground), 2 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The external lift controls are at a height of 120cm.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 129cm (4ft 3in).
• The dimensions of the lift are 162cm x 250cm (5ft 4in x 8ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • These lifts can also be accessed via East Entrance.

You are on Other Floors (Zone D/E - Corridor). Skip to the next section.

Other Floors (Zone D/E - Corridor)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on the second floor and on the third floor.
  • The floors which are accessible by stairs are 1 (Ground), 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.
• Comments View
  • These stairs are located within Zone D however they only provide access to levels 2 and 3 of Zone E.
  • Access to Zone D via these stairs is possible by going up to level 3 into Zone E, then continuing along the corridor into Zone D.
  • There is a similar set of stairs that provides access between levels 2 and 3 of Zone D situated on the Zone D level 2 and Zone B level 3 corridors.

You are on Lift (Zone E). Skip to the next section.

Lift (Zone E)

• There is a lift for public use.
• The lift is located in Zone E, ahead as you enter via the East Entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 10m (10yd 2ft) from the East Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1 (Ground), 2 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 128cm (4ft 2in).
• The dimensions of the lift are 175cm x 267cm (5ft 9in x 8ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Zone E - Main). Skip to the next section.

Other Floors (Zone E - Main)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1 (Ground), 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Amenities (Broomfield Hospital). Skip to the next section.

Amenities (Broomfield Hospital)

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• Shops and Services View
  • The shops/services available include; WHSmith, M&S Simply Food, a pharmacy, a gift shop, a convenience store and coffee shops.
• ATM Machines View
  • There is an/are ATM machine(s) available.
  • The ATM Machine(s) is/are located within WHSmith, in the Zone E level 1 lift lobby and at the South Entrance.
  • A low level ATM machine is not available.
• Pay Phones and Charging Points View
  • Pay phones are not available.
  • Phone charging points are not available.
• Public WiFi View
  • Free public WiFi is available.
• TV Pre-Payment Machines View
  • There are TV pre-pay machines for patients.
  • The TV pre-pay machine(s) for patients is/are located in Zone A, opposite the lowered section of the main reception desk.
• Additional Information View
  • There are pay phones situated throughout the hospital however these are not in working order.