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Day Assessment Unit (DAU)

Southend University Hospital, Prittlewell Chase, Westcliff-on-Sea, Essex, SS0 0RY

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Access Guide

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Getting To (Day Assessment Unit)

Hospital Parking (Prittlewell Building - Accessible)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located on the south side of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 239cm x 561cm (7ft 10in x 18ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the Prittlewell Building Main Entrance.

Outside Access (Day Assessment Unit (DAU))

  • Entrance Details View
    • This information is for the entrance located on the south side of the hospital site.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 96cm (3ft 2in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 97cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.

Department / Service (The Day Assessment Unit)

  • Department / Service Access View
    • The Day Assessment Unit is located on the ground floor of the Prittlewell Building.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 156cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 102cm (3ft 4in).
    • There is a door release button when exiting.
    • The height of the door release button is 82cm (2ft 8in).
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, consultation rooms, ambulant toilet facilities for everyone and standard toilet facilities.
    • There are 19 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Opening Times (Day Assessment Unit (DAU))

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Reception (Day Assessment Unit (DAU))

  • Reception View
    • The reception point is located ahead and to the right as you enter.
    • The reception point is approximately 5m (5yd 1ft) from the Day Assessment Unit entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 10/04/2024.
    • The hearing assistance system was not working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Consultation / Treatment Room (Assessment Bay)

  • There is / are 12 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Bed 14.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Assessment Room)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the end of the main department corridor.
    • This accessible toilet is approximately 27m from the Day Assessment Unit (DAU) entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 204cm x 161cm (6ft 8in x 5ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 104cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 136cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 176cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet does not have a backrest or a cistern.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 133cm (4ft 4in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Standard Toilet(s) (The Day Assessment Unit)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located off the main department corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the Day Assessment Unit (DAU) entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • The toilet seats have a high colour contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is low.
    • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
    • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is low.
    • The height of the wash basin(s) is 71cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located directly above the wash basin.
    • Lighting levels are moderate to good.