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Palliative Care

Southend University Hospital, Prittlewell Chase, Westcliff-on-Sea, Essex, SS0 0RY

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Access Guide

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Getting To (Palliative Care)

Hospital Parking (Car Park A - Accessible)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the west side of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 239cm x 470cm (7ft 10in x 15ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Cardigan Building Main Entrance.

Outside Access (Palliative Care)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm (4ft 7in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 104cm (3ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Department / Service (Palliative Care)

  • Department / Service Access View
    • Palliative Care is located in the Palliative Care building.
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a consultation room and standard toilet facilities.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in the main hospital building.
    • There are standard toilet facilities within this department/service.

Opening Times (Palliative Care)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Consultation / Treatment Room (Counselling Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Counselling Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on the ground floor of the Palliative Care building.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the Palliative Care entrance.
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • The colour contrast between the internal toilet door(s) and wall(s) is low.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the right of the wash basin.
    • Lighting levels are moderate to good.