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X-Ray

Southend University Hospital, Prittlewell Chase, Westcliff-on-Sea, Essex, SS0 0RY

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Access Guide

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Getting To (X-Ray)

Hospital Parking (Car Park F - Accessible)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the south east side of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 229cm x 461cm (7ft 6in x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 21m (22yd 2ft) from the Tower Block Main Entrance.

Outside Access (Tower Block - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located on the south side of the hospital site.
    • There is a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 101cm (3ft 4in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 246cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • This entrance gives access to the ground floor of the main hospital building.

Department / Service (X-Ray)

  • Department / Service Access View
    • X-Ray is located on the ground floor of the Tower Block.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 145cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 77cm (2ft 6in).
    • There is a door release button when exiting.
    • The height of the door release button is 110cm (3ft 7in).
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, sub waiting areas, a consultation room, treatment rooms, accessible toilet facilities for everyone and standard toilet facilities.
    • There are 8 consultation/treatment rooms in this department/service.
    • A hearing assistance system is available.
    • A mobile hoist is available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Opening Times (X-Ray)

  • The venue is open 24hrs.

Reception (X-Ray Reception)

  • Reception View
    • The reception point is located directly in front as you enter the X-Ray department.
    • The reception point is approximately 5m (5yd 1ft) from the X-Ray entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are not available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Waiting Room / Area (X-Ray Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 14m from the X-Ray entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Waiting Room / Area (CT 3 Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 20m from the X-Ray entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) automatically towards you.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm (5ft 8in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 46cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Imaging Room (X-Ray Room 1)

  • This section describes the X-Ray 1 Room(s), located at the rear of the X-Ray department.
  • There is / are 4 X-Ray Room(s) available.
  • The name / number of the room surveyed was; X-Ray Room 1.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 7m from the reception.
    • The imaging room is approximately 7m from the main waiting area.
    • The door opens outwards.
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 70cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are low to moderate.

Imaging Room (X-Ray Room 4)

  • This section describes the X-Ray 4 Room(s), located along the corridor on the right side of the X-Ray department.
  • There is / are 4 X-Ray Room(s) available.
  • The name / number of the room surveyed was; X-Ray Room 4.
  • This room is accessed via a changing room.
  • Changing Room View
    • There is step free access into the changing room.
    • The changing room is approximately 25m from the reception.
    • The changing room is approximately 17m from the sub waiting area.
    • The door opens outwards.
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 72cm (2ft 4in).
    • The door is locked by a twist lock.
    • The dimensions of the changing room are 115cm x 182cm.
    • There is not sufficient space for a wheelchair user to manoeuvre within the changing room.
    • The type of flooring is vinyl/laminate.
    • There is not an emergency alarm in the changing room.
    • There is a drop down/tip up chair in the changing room.
    • The height of the chair from the floor is 51cm.
    • There is not a/are not wall mounted rail(s) in the changing room.
    • There is not a/are not dropdown rail(s) in the changing room.
    • There is a/are mirror(s) in the changing room.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a/are coat hook(s) available.
    • There is a/are coat hook(s) in the changing room, 176cm from the floor.
    • There is not a locker within the changing room.
    • There is not a changing bench.
    • There is not a red flashing fire alarm beacon.
    • The lighting levels in the changing room are good.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 25m from the reception.
    • The imaging room is approximately 17m from the sub waiting area.
    • The door opens inwards.
    • The door(s) is/are double width.
    • The door(s) may be difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 159cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • The room does not have background music playing.
    • There is a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are good.

Imaging Room (X-Ray Room 9)

  • This section describes the X-Ray 9 Room(s), located along the corridor on the right side of the X-Ray department.
  • There is / are 4 X-Ray Room(s) available.
  • The name / number of the room surveyed was; X-Ray Room 9.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 25m from the reception.
    • The imaging room is approximately 17m from the sub waiting area.
    • The door opens inwards.
    • The door(s) is/are single width.
    • The door(s) may be difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 83cm.
    • There is not sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is not a bed / couch.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are moderate to good.

Imaging Room (CT Room 3)

  • This section describes the CT 3 Room(s), located along the corridor on the right side of the X-Ray department.
  • There is / are 3 CT Room(s) available.
  • The name / number of the room surveyed was; CT Room 3.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The imaging room is approximately 20m from the reception.
    • The imaging room is approximately 5m from the sub waiting area.
    • The door opens inwards.
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 93cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are good.

Standard Changing Cubicle / Room (X-Ray Changing Cubicles)

  • The changing cubicle/room is located at the rear of the X-Ray department, on the right.
  • The changing cubicle/room is 7m from the waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 84cm.
  • The type of flooring in the room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is a bench seating in the cubicle/room.
  • There are a total of 3 similar changing cubicles available.
  • There is a/are coat hook(s) available.
  • There is a/are coat hook(s) 155cm from the floor.
  • There is not an emergency alarm in the changing cubicle/room.
  • The lighting levels are good.

Standard Changing Cubicle / Room (CT Changing Cubicles)

  • The changing cubicle/room is located along the corridor on the right side of the X-Ray department.
  • The changing cubicle/room is 4m from the sub waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 63cm.
  • The type of flooring in the room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There is a bench seating in the cubicle/room.
  • There are a total of 2 similar changing cubicles available.
  • There is not a/are not coat hook(s) available.
  • There is not an emergency alarm in the changing cubicle/room.
  • The lighting levels are moderate to good.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the corridor on the right side of the X-Ray department.
    • This accessible toilet is approximately 23m from the X-Ray entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 152cm x 220cm (4ft 12in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 92cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 81cm (2ft 8in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is low.
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 89cm (2ft 11in).
    • The visual contrast between the hand dryer and the wall is low.

Standard Toilet(s) (Patient Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the left as you enter the CT 3 Waiting Area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the X-Ray entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the left of the wash basin.
    • Lighting levels are good.