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General Office

Pinderfields General Hospital, Aberford Road, Wakefield, WF1 4DG

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Access Guide

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Getting To The Hospital (Pinderfields Hospital)

  • By Road View
    • Pinderfields Hospital is situated approximately 1 mile from Wakefield City Centre on the Aberford Road (A642).
      The postcode for sat-nav is WF1 4DG.
    • There are Blue Badge bays on the right of Bar Lane and in front of the hospital main entrance.
      There is a main visitor car park on the right of Bar Lane.
      The visitor car parking operates on a pay on exit system.
  • By Bus View
    • There is an onsite bus stop which is located close to the main entrance.
      Visitors can use Metro's online journey planner to plan their journey by bus.
      The hospital offers a free bus service between Dewsbury, Pontefract and Wakefield hospitals.
      Service 113 takes patients and visitors between the three hospitals, seven days a week.
      The shuttle bus is the blue bus stop.
    • There is an onsite bus stop.
    • The onsite bus stop is red and located close to the main entrance.
      The onsite bus stop is located 42m from the main entrance - side door entrance.
      The shuttle bus stop is blue and is located along Bar Lane.
      The shuttle bus stop is located 131m from the main entrance.
    • The bus stop is sheltered with bench seating and has space for a wheelchair user.
    • The route from the onsite bus stop to the main entrance has a slight downwards slope.
      The surface is block paving.
      The route from the shuttle bus stop has a slight downwards slope and there are three zebra crossings on the route.
  • By Train View
    • The nearest rail station is Wakefield - Kirkgate station which is 2.1km away.
  • Useful Links View

Getting Help and Assistance (Pinderfields Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level B of the main hospital building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01924 542 972.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance lobby, next to reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, adjustable beds and crutches.
  • To obtain mobility aids please contact reception.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Main Entrance - Blue Badge Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 50m (54yd 2ft) from the main entrance - side door.
  • Comments View
    • This car park was not in use at the time of the survey due to placement of mobile scanner units.

Getting To (General Office)

  • General Office is/are located to the right as you enter the main hospital entrance.
  • Access to General Office is via the main entrance.
  • Enter via the main hospital entrance and turn right. The General Office is located on the right.
  • There is step free access to General Office.
  • General Office is approximately 11m from the main entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance - Side Door)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital, on the left of the main entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 120cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 103cm (3ft 5in).
    • There is a door release button when exiting.
    • The height of the door release button is 101cm (3ft 4in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 220cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 190cm.

Opening Times (General Office)

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Entrance (General Office)

  • Entrance Details View
    • This information is for the entrance located on the ground floor in the main hospital foyer.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.

Counter (General Office)

  • The General Office is located straight ahead and to the right.
  • The counter is approximately 8m (8yd 2ft) from the General Office entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • Staff are trained to use the hearing assistance system.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 8m from the General Office entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Inside Access (General Office)

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

Toilet with Adaptations

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located in the main hospital foyer.

Standard Toilet(s)

Location of Toilet/Changing Facilities (Pinderfields Hospital)

  • Accessible toilet facilities are located on level B, C, D and E.
  • Female and male standard toilet facilities are located on level B, C, D and E.
  • Parent and baby changing facilities are located on level B, C, D and E.

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