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PALS

Pinderfields Hospital, Aberford Road, Wakefield, WF1 4DG

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Access Guide

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Getting To The Hospital (Pinderfields Hospital)

  • By Road View
    • Pinderfields Hospital is situated approximately 1 mile from Wakefield City Centre on the Aberford Road (A642).
      The postcode for sat-nav is WF1 4DG.
    • There are Blue Badge bays on the right of Bar Lane and in front of the hospital main entrance.
      There is a main visitor car park on the right of Bar Lane.
      The visitor car parking operates on a pay on exit system.
  • By Bus View
    • There is an onsite bus stop which is located close to the main entrance.
      Visitors can use Metro's online journey planner to plan their journey by bus.
      The hospital offers a free bus service between Dewsbury, Pontefract and Wakefield hospitals.
      Service 113 takes patients and visitors between the three hospitals, seven days a week.
      The shuttle bus is the blue bus stop.
    • There is an onsite bus stop.
    • The onsite bus stop is red and located close to the main entrance.
      The onsite bus stop is located 42m from the main entrance - side door entrance.
      The shuttle bus stop is blue and is located along Bar Lane.
      The shuttle bus stop is located 131m from the main entrance.
    • The bus stop is sheltered with bench seating and has space for a wheelchair user.
    • The route from the onsite bus stop to the main entrance has a slight downwards slope.
      The surface is block paving.
      The route from the shuttle bus stop has a slight downwards slope and there are three zebra crossings on the route.
  • By Train View
    • The nearest rail station is Wakefield - Kirkgate station which is 2.1km away.
  • Useful Links View

Getting Help and Assistance (Pinderfields Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level B of the main hospital building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01924 542 972.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance lobby, next to reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, adjustable beds and crutches.
  • To obtain mobility aids please contact reception.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Main Entrance - Blue Badge Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 50m (54yd 2ft) from the main entrance - side door.
  • Comments View
    • This car park was not in use at the time of the survey due to placement of mobile scanner units.

Getting To (PALS)

  • PALS is/are located on floor B of the main hospital building.
  • Access to PALS is via the main hospital entrance.
  • Enter via the main hospital entrance, turn right immediately after the Lloyds Pharmacy and continue down the corridor for a short distance. Enter through the door on the right signed 'General Office and PALS Office' and the PALS office is directly ahead.
  • There is step free access to PALS.
  • PALS is approximately 28m from the main hospital entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance - Side Door)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital, on the left of the main entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 120cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 103cm (3ft 5in).
    • There is a door release button when exiting.
    • The height of the door release button is 101cm (3ft 4in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 220cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 190cm.

Opening Times (PALS)

  • Monday 13:30 - 16:00.
  • Monday 09:00 - 11:30.
  • Tuesday 09:00 - 11:30.
  • Tuesday 13:30 - 16:00.
  • Wednesday 09:00 - 11:30.
  • Wednesday 13:30 - 16:00.
  • Thursday 09:00 - 11:30.
  • Thursday 13:30 - 16:00.
  • Friday 09:00 - 11:30.
  • Friday 13:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (PALS)

  • Entrance Details View
    • This information is for the entrance located on Floor B.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 88cm.
  • Comments View
    • After entering through the 'General Office and PALS Office' entrance door continue along the corridor to the door signed 'General Office and PALS'. Press the door bell (height 132 cm) and you will be met by staff from the PALS office.

Room / Area (Quiet Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Quiet Room.
  • The room / area is approximately 2m from the PALS entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is carpet.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are moderate to good.

Toilet with Adaptations

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilets are located on Level B Main Entrance Lobby.

Standard Toilet(s)

Location of Toilet/Changing Facilities (Pinderfields Hospital)

  • Accessible toilet facilities are located on level B, C, D and E.
  • Female and male standard toilet facilities are located on level B, C, D and E.
  • Parent and baby changing facilities are located on level B, C, D and E.

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