Access Guide
Getting To The Hospital
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By Road
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- Pontefract Hospital is situated on Friarwood Lane, almost in the centre of the town.
The postcode is WF8 1PL. - The main car parks at Pontefract Hospital are opposite the main Building on Friarwood Lane.
A car parking ticket is collected on arrival and used to pay when leaving the hospital.
- Pontefract Hospital is situated on Friarwood Lane, almost in the centre of the town.
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By Bus
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- There is an onsite bus stop which is located close to the main entrance.
Metro's online journey planner can be used to start to plan the journey by bus.
The hospital offers a free bus service carrying visitors between Dewsbury, Pontefract and Wakefield hospitals.
Service 113 takes patients and visitors between the three hospitals, seven days a week.
Metroline phone number is 0113 245 7676.
Metroline is open from 7am to 10pm daily (except Christmas Day, Boxing Day and New Year's Day). - There is an onsite bus stop.
- There is an onsite bus stop which is located close to the main entrance.
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By Train
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- The nearest Rail station is Pontefract - Baghill station which is 0.6km away.
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Useful Links
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- Metro's Journey Planner.
- To view the web page described above click here (opens in new tab).
- Metro Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Walking Route from Station on Google Maps.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located at Pinderfields Hospital Wakefield.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01924 542 972.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the hospital main reception desk.
- Documents are available in an alternative format and can be provided to include: large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, adjustable beds and crutches.
- To obtain mobility aids please contact hospital main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Visitors Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the left of the main entrance, on Grove Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside New Friarwood House.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment machines are located at the rear of the car park.
- Payment machines are located by the zebra crossing, at the pedestrian exit to the hospital.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
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Comments
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- There are no Blue Badge bays in this car park.
- Accessible parking is located next to the main hospital entrance and outside the Emergency Department entrance.
Hospital Parking (Urgent Treatment Centre Blue Badge Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located outside the Urgent Treatment Centre entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 585cm (12ft 2in x 19ft 2in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the Urgent Treatment Centre entrance.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Free parking for Blue Badge holders is for 20 minutes only.
- Payment machines are located at the side of the car park.
- Payment machines are located between the cycle shelter and the Urgent Treatment Centre entrance.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Urgent Treatment Centre entrance.
Getting To (Accident and Emergency X-Ray/Orthopaedic X-Ray Department)
- The Accident and Emergency X-Ray/Orthopaedic X-Ray Department is/are located on the ground floor of the main hospital building.
- Access to the Accident and Emergency X-Ray/Orthopaedic X-Ray Department is via the Emergency Department entrance.
- Enter via the Emergency Department entrance and proceed through the double doors next to reception, take the corridor on the left and continue past the nurses station. Proceed through a second set of double doors and the Accident and Emergency X-Ray/Orthopaedic X-Ray Department is located directly ahead.
- There is step free access to the Accident and Emergency X-Ray/Orthopaedic X-Ray Department.
- The Accident and Emergency X-Ray/Orthopaedic X-Ray Department is approximately 40m from the Emergency Department entrance.
- There is a/are manual, heavy, double door(s) between the Emergency Department entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Urgent Treatment Centre)
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Entrance Details
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- This information is for the entrance located on Friarwood Lane.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 195cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 200cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Opening Times
- This service is open 24 hours.
Entrance
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Entrance Details
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- This information is for the entrance located on the ground floor of the main hospital building.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The hand sanitiser is not in a suitable position for wheelchair users.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 164cm.
Reception
- The reception desk is located ahead on entering the department.
- The reception area/desk is approximately 4m (4yd 1ft) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is high (110cm+).
- There is sufficient space to write or sign documents on the desk.
- There is a low section of the desk (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the desk.
- There is a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 4m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- Some chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Radiography Room 2)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Radiography Room 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 134cm (4ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are adjustable.
Consultation / Treatment Room (Radiography Room - Dental)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Radiography Room - Dental.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 81cm (2ft 8in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist can be brought in from another department.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text, pictorial, tactile and Braille signage on or near the toilet door.
- This accessible toilet is located to the right of the department entrance.
- This accessible toilet is approximately 4m (4yd 1ft) from the department entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 220cm x 243cm (7ft 3in x 7ft 12in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 125cm (4ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Pontefract Hospital Building Guide link (new tab) - click here.
- Accident and Emergency Department link (new tab) - click here.