Access Guide
Getting To The Hospital
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By Road
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- Pontefract Hospital is situated on Friarwood Lane, almost in the centre of the town.
The postcode is WF8 1PL. - The main car parks at Pontefract Hospital are opposite the main Building on Friarwood Lane.
A car parking ticket is collected on arrival and used to pay when leaving the hospital.
- Pontefract Hospital is situated on Friarwood Lane, almost in the centre of the town.
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By Bus
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- There is an onsite bus stop which is located close to the main entrance.
Metro's online journey planner can be used to start to plan the journey by bus.
The hospital offers a free bus service carrying visitors between Dewsbury, Pontefract and Wakefield hospitals.
Service 113 takes patients and visitors between the three hospitals, seven days a week.
Metroline phone number is 0113 245 7676.
Metroline is open from 7am to 10pm daily (except Christmas Day, Boxing Day and New Year's Day). - There is an onsite bus stop.
- There is an onsite bus stop which is located close to the main entrance.
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By Train
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- The nearest Rail station is Pontefract - Baghill station which is 0.6km away.
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Useful Links
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- Metro's Journey Planner.
- To view the web page described above click here (opens in new tab).
- Metro Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Walking Route from Station on Google Maps.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located at Pinderfields Hospital Wakefield.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01924 542 972.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the hospital main reception desk.
- Documents are available in an alternative format and can be provided to include: large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, adjustable beds and crutches.
- To obtain mobility aids please contact hospital main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Main Entrance Blue Badge Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the hospital main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 590cm (12ft 2in x 19ft 4in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the hospital main entrance.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are located throughout the car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 37m (40yd 1ft) from the hospital main entrance.
Hospital Parking (Visitors Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the left of the main entrance, on Grove Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside New Friarwood House.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment machines are located at the rear of the car park.
- Payment machines are located by the zebra crossing, at the pedestrian exit to the hospital.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
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Comments
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- There are no Blue Badge bays in this car park.
- Accessible parking is located next to the main hospital entrance and outside the Emergency Department entrance.
Getting To (Elective Orthopaedic Suite)
- Elective Orthopaedic Suite is/are located on C Floor of the hospital.
- Access to Elective Orthopaedic Suite is via the Pontefract Hospital main entrance.
- Enter the hospital through the main entrance.
Turn left and continue ahead to the lifts on the right.
Take the lifts to level C.
On exiting the lift turn right and continue along the corridor.
At the end of the corridor turn left and continue ahead.
Elective Orthopaedic Suite is located towards the end of the corridor, on the right. - There is step free access, via lift, to Elective Orthopaedic Suite.
- Elective Orthopaedic Suite is approximately 57m from the lift.
- There is a/are manual, double door(s) which may be difficult to open between the lift and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Hospital Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the main hospital building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 201cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 198cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- There are bollards on the approach to the entrance.
- The minimum distance between the bollards is 108cm.
- There is an easy slope on the approach from the Blue Badge bays to the entrance.
- There are bollards on the approach to the entrance.
Lift (Main Hospital Lifts)
- There is a lift for public use.
- The lift is located to the right before the stairs on the ground floor.
- The lift is approximately 40m (43yd 2ft) from the hospital main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are A, B, C, D.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 197cm x 140cm (6ft 6in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Other Floors (Main Stairway)
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Steps
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- The floors which are accessible by stairs are A, B and C.
- The stairs are located around to the left as you enter through the main entrance.
- The stairs are approximately 30m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Ward (Elective Orthopaedic Suite)
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Ward Information
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- This is a/an Elective Orthopaedic ward.
- This is a shared ward.
- There is/are 5 bay(s) available.
- There is/are 10 side room(s) available.
- There is/are 30 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm (2ft 8in).
- There is a bell/buzzer.
- The height of the bell/buzzer is 141cm (4ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 137cm (4ft 6in).
- There is a door release button when exiting.
- The height of the door release button is 111cm (3ft 8in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 111cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is sufficient space next to the bed for a mobile hoist to operate.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are good.
- The width of the door opening into the ensuite is over 75cm.
- There is a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
- The colour contrast between the walls and the floor in the ensuite is high.
- The lighting levels in the ensuite are moderate to good.
- There is a ceiling hoist in the bays.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the corridor outside the ward.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the corridor outside the ward.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 14:00 to 20:00.
- The visiting times are the same for each day.
- Protected meal times are between 17:00 and 18:00.
Consultation / Treatment Room (ANP Clinic)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; ANP Clinic.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Washroom (Bedroom 8)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 15 washroom(s) of this type in the ward.
- The washroom surveyed is located within Bedroom 8.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 86cm (2ft 10in).
- The dimensions of the washroom are 326cm x 209cm (10ft 8in x 6ft 10in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 142cm from the floor.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 81cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 109cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 136cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are general waste (with no lid) and clinical waste disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The cistern is not close coupled and no padded back rest is provided.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 156cm.
- The lateral transfer space on the right is 130cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 60cm.
- There is a shelf next to the toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 74cm.
- The shelf is not located where it is reachable.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is medium.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is medium.
- The toilet seat colour contrast is high.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are moderate to good.
Washroom (En-suite)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 15 washroom(s) of this type in the ward.
- The washroom surveyed is located within Bedroom 14.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 95cm (3ft 1in).
- The dimensions of the washroom are 203cm x 257cm (6ft 8in x 8ft 5in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 127cm from the floor.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 135cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are pedal bin and clinical waste disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The cistern is not close coupled and no padded back rest is provided.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 101cm.
- There is a shelf next to the toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 74cm.
- The shelf is not located where it is reachable.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is no seat for the shower.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is medium.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is medium.
- The toilet seat colour contrast is high.
- The colour contrast between the shower wall-mounted grab rails and wall is medium.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are moderate to good.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the right hand corridor.
- This accessible toilet is approximately 37m from the ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards and outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 230cm x 242cm (7ft 7in x 7ft 11in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 75cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 127cm.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 142cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 74cm.
- The shelf is not located where it is reachable.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Pontefract Hospital Building link (new tab) - click here.